Company lists · Data refreshed September 2026

Top 19 Customer retention outsourcing firms based in the United Kingdom

RevenueBase identified 48 company matches for customer retention outsourcing firms associated with the United Kingdom as of September 2026 and tracks 2,211 professional contacts across them, including 251 with verified work emails. London is the largest hub.

This list covers company matches for customer retention outsourcing firms associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
48Companies
2,211Contacts tracked
251Verified emails
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The 19 largest customer retention outsourcing firms based in the United Kingdom

Ranked by team size
Top 19 of 48 company matches for customer retention outsourcing firms based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchAltrincham, United KingdomHQ recorded Sep 28, 202610001+873 contacts →

Exact match

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-200569 contacts →

Exact match

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchRichmond, United KingdomHQ recorded Sep 28, 2026501-1,000162 contacts →

Exact match

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchPark, United KingdomHQ recorded Sep 28, 202651-20063 contacts →

Exact match

“LTK are a outsourced solutions provider, assisting you to reach your goals through customer retention, sales growth, business & strategy development/ implementation and people…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20049 contacts →

Exact match

“Every customer is unique.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchCroydon, United KingdomHQ recorded Sep 28, 2026501-1,00039 contacts →

Exact match

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5028 contacts →

Exact match

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchGlasgow, United KingdomHQ recorded Sep 28, 202651-20025 contacts →

Exact match

“Established in 1988 in London as Hotlines Telemarketing Ltd, the Glasgow branch (which was established in June rebranded as 1Call Direct in October 2003.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchEast Kilbride, United KingdomHQ recorded Sep 28, 202651-20019 contacts →

Exact match

“AGO Outsourcing is a leading provider of outsourced business services, including inbound and outbound customer service and outbound sales as well as social media engagement…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchLondon, United KingdomHQ recorded Sep 28, 20261-1014 contacts →

Exact match

“We are an outsourcing agency specializing in sales, marketing, and customer support.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchNottingham, United KingdomHQ recorded Sep 28, 202611-508 contacts →

Exact match

“Prospecting Dynamics was formed to meet a need in the Automotive market, with a purpose of delivering market leading customer experience, and enhancing customer communications.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchCheam, United KingdomHQ recorded Sep 28, 202651-2006 contacts →

Exact match

“Interactive Marketing has over 20 years’ experience in providing an inbound and outbound call service specialising in customer relationship and database management.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchCambridge, United KingdomHQ recorded Sep 28, 202611-506 contacts →

Exact match

“NeuCurrent - an autopilot customer retention management platform | Customer data integration | Analytics for customer retention | Retention strategy automation | Automatic…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchUnited KingdomHQ recorded Sep 28, 20261-105 contacts →

Exact match

“CS Cloud Consulting helps mid-market companies get AI right across the wider customer support function.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchOld Basford, United KingdomHQ recorded Sep 28, 202651-2004 contacts →

Exact match

“Customer Contact Strategy campaigns should be seen as an extension to your current marketing strategy, where responses by direct mail and email are exhausted and not reaping the…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchBurgess Hill, United KingdomHQ recorded Sep 28, 202651-2002 contacts →

Exact match

“BDM Talk is an Inbound & Outbound Contact Centre.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchMaidenhead, United KingdomHQ recorded Sep 28, 20261-102 contacts →

Exact match

“At Mellion we have over twenty years of experience in helping organisations across a wide variety of sectors to enhance existing commitment, clarify relationships and improve…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchNorwich, United KingdomHQ recorded Sep 28, 20261-102 contacts →

Exact match

“At Ninja Flame Media we provide bespoke retention marketing services to purpose-driven CPG brands, helping them generate an extra 50-100k from existing customers in the next 90…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchSalisbury, United KingdomHQ recorded Sep 28, 202611-501 contacts →

Exact match

“We act as the voice of the customer (and employee), helping businesses to plug their leaky buckets to increase retention, acquisition and customer spend.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 19 of 48 customer retention outsourcing firms based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 251 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer retention outsourcing firms based in the United Kingdom at a glance

As of Sep 28, 2026
11.4%Verified-email coverage
46.1Average contacts per company
11-50Median size (employees)
22.9%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
18
11-50
13
51-200
11
201-500
2
501-1,000
2
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 48 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “customer retention outsourcing firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 251 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer retention outsourcing firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer retention outsourcing firms are there based in the United Kingdom?

RevenueBase identified 48 company matches for customer retention outsourcing firms associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Convergys Intelligent Contact tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer retention outsourcing firms?

London leads with 11 company records, followed by Manchester (3) and Basingstoke (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 251 professional contacts with verified work emails tracked across these 48 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.