Company lists · Data refreshed September 2026

Top 25 Customer retention outsourcing firms worldwide

RevenueBase identified 1,308 company matches for customer retention outsourcing firms worldwide as of September 2026 and tracks 54,175 professional contacts across them, including 4,266 with verified work emails. The United States is the largest market and Lahore the largest hub.

This list covers company matches for customer retention outsourcing firms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for customer retention outsourcing firms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
1,308Companies
54,175Contacts tracked
4,266Verified emails
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The 25 largest customer retention outsourcing firms worldwide

Ranked by team size
Top 25 of 1,308 company matches for customer retention outsourcing firms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchUberlândia, BrazilHQ recorded Sep 28, 20265,001-10,0004,126 contacts →

Exact match

“Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchBerwyn, PA, United StatesHQ recorded Sep 28, 20265,001-10,0002,774 contacts →

Exact match

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchBogotá D.c, ColombiaHQ recorded Sep 28, 20265,001-10,0002,342 contacts →

Exact match

“Más que un contact center y BPO, somos el partner que asegura que la experiencia de tus clientes sea increíble.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchWaco, TX, United StatesHQ recorded Sep 28, 20265,001-10,0001,710 contacts →

Exact match

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchUnited StatesHQ recorded Sep 28, 202610001+1,404 contacts →

Exact match

“NCO's Customer Fit Solutions are Custom Fit.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchSt Petersburg, FL, RussiaHQ recorded Sep 28, 20261,001-5,0001,198 contacts →

Exact match

“The Office Gurus (TOG) is a global call center and business process outsource provider of customer care, telemarketing, lead generation, appointment setting, order entry, accounts…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchMexicoHQ recorded Sep 28, 20261,001-5,0001,023 contacts →

Exact match

“En iké todos los días brindamos soluciones de personas hacia personas alrededor del mundo, aumentando la oferta de empresas que preocupadas por brindar respaldo, seguridad y…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchDurban, South AfricaHQ recorded Sep 28, 20261,001-5,000917 contacts →

Exact match

“Our People.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchSão Paulo, BrazilHQ recorded Sep 28, 20261,001-5,000911 contacts →

Exact match

“Somos a união da Liderança, e seus 34 anos de atendimento humanizado, com a Emdia, e sua expertise em inovação.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchDoral, FL, United StatesHQ recorded Sep 28, 20261,001-5,000902 contacts →

Exact match

“Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchAltrincham, United KingdomHQ recorded Sep 28, 202610001+873 contacts →

Exact match

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchDiegem, BelgiumHQ recorded Sep 28, 20261,001-5,000682 contacts →

Exact match

“WEngage creates the best and authentic customer experiences driven by skilled employees, cutting-edge technology and certified working procedures.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-200569 contacts →

Exact match

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSalisbury, NC, United StatesHQ recorded Sep 28, 2026501-1,000542 contacts →

Exact match

“We are customer service experts.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchJohannesburg, South AfricaHQ recorded Sep 28, 20261,001-5,000517 contacts →

Exact match

“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchColumbus, OH, United StatesHQ recorded Sep 28, 20261,001-5,000515 contacts →

Exact match

“ContactUs Communications is a U.S.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchAlabang, PhilippinesHQ recorded Sep 28, 20261,001-5,000509 contacts →

Exact match

“ServiceFirst is a World Class Call Center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit your business with exceptional…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchUnited StatesHQ recorded Sep 28, 2026n/a474 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchBengaluru, IndiaHQ recorded Sep 28, 20261,001-5,000455 contacts →

Exact match

“ExpertCallers, a Flatworld Solutions company, is a well-established and reputed modern day call center outsourcing company.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchCairo, EgyptHQ recorded Sep 28, 20261,001-5,000447 contacts →

Exact match

“Proper Business solutions is offering a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchEthekwini, South AfricaHQ recorded Sep 28, 20261,001-5,000434 contacts →

Exact match

“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchToronto, ON, CanadaHQ recorded Sep 28, 20261,001-5,000430 contacts →

Exact match

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchBloomington, MN, United StatesHQ recorded Sep 28, 20261,001-5,000354 contacts →

Exact match

“For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchIowa City, United StatesHQ recorded Sep 28, 20261,001-5,000346 contacts →

Exact match

“As a distinguished global leader in call center outsourcing, OnBrand24 takes pride in its 30-year legacy of delivering exceptional inbound and outbound call center services across…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchFaridabad, IndiaHQ recorded Sep 28, 2026201-500318 contacts →

Exact match

“We are a diversified services company with extensive experience in design and execution of customer engagement programs meeting diverse requirements of our clients.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 1,308 customer retention outsourcing firms worldwide

See the full list, filter by size, metro and specialty, and access 4,266 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer retention outsourcing firms worldwide at a glance

As of Sep 28, 2026
7.9%Verified-email coverage
41.4Average contacts per company
11-50Median size (employees)
2.3%Largest-city concentration · Lahore
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
338
11-50
432
51-200
318
201-500
113
501-1,000
52
1,001-5,000
42
5,001-10,000
8
10001+
3

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer retention outsourcing firms are linked below.
What qualifies
Company records worldwide whose business descriptions match “customer retention outsourcing firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 4,266 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer retention outsourcing firms by location

6 lists · largest first

Every Customer retention outsourcing firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer retention outsourcing firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer retention outsourcing firms are there worldwide?

RevenueBase identified 1,308 company matches for customer retention outsourcing firms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Callink tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer retention outsourcing firms?

The United States leads with 224 companies, followed by India (103) and the United Kingdom (48). Every customer retention outsourcing firms list by country and city is linked on this page.

Which city has the most customer retention outsourcing firms?

Lahore leads with 30 company records, followed by Manila (13) and Rawalpindi (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 4,266 professional contacts with verified work emails tracked across these 1,308 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.