Company lists · Data refreshed September 2026

Top 25 Customer retention consultants based in the United Kingdom

RevenueBase identified 113 customer retention consultants headquartered in the United Kingdom as of September 2026 and tracks 1,590 professional contacts across them, including 387 with verified work emails. London is the largest hub.

This list covers customer retention consultants headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
113Companies
1,590Contacts tracked
387Verified emails
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The 25 largest customer retention consultants based in the United Kingdom

Ranked by team size
Top 25 of 113 customer retention consultants based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer retention consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceLondon, United KingdomHQ checked Sep 19, 2026201-500979 contacts →

Partial evidence

“TLC Worldwide is a global leader in customer engagement, loyalty, and reward solutions.”

Source: RevenueBase Database · checked Sep 19, 2026
2Partial evidenceRichmond, United KingdomHQ checked Sep 19, 202651-20084 contacts →

Partial evidence

“Engage Your Customers; a world leader analytical and customer centric technology company with powerful consulting services.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20066 contacts →

Partial evidence

“Tecsa is a specialist retail loyalty and analytics consultancy founded and led by former retail executives who built and ran major loyalty programmes, including Nectar, Holland &…”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20049 contacts →

Partial evidence

“Every customer is unique.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-5049 contacts →

Partial evidence

“Since we’ve helped ambitious leaders and organisations create true customer-led success.”

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceBrighton, United KingdomHQ checked Sep 19, 202651-20025 contacts →

Indirect evidence

“Boost your business’ loyalty and rewards offering by partnering with Rocket today!”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 19, 202611-5017 contacts →

Partial evidence

“We help organisations improve their approach to internal and external customer experience; to retain existing customers and attract new ones.”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceGuildford, United KingdomHQ checked Sep 19, 202611-5017 contacts →

Indirect evidence

“HELLO….”

Source: RevenueBase Database · checked Sep 19, 2026
9Indirect evidenceHaywards Heath, United KingdomHQ checked Sep 19, 202611-509 contacts →

Indirect evidence

“Loyalty programs can be truly transformational.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceNorthampton, United KingdomHQ checked Sep 19, 202611-509 contacts →

Partial evidence

“The Customer Strategy Network is a global network of independent customer loyalty practitioners who are passionate about customer engagement and seek to promote innovation within…”

Source: RevenueBase Database · checked Sep 19, 2026
11Strong evidenceDuffield, United KingdomHQ checked Sep 19, 202611-508 contacts →

Strong evidence

Customer Plus is an award-winning customer experience consultancy.”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceWetherby, United KingdomHQ checked Sep 19, 20261-108 contacts →

Partial evidence

“Truly customer-centric organisations stand out from the crowd in terms of brand reputation, customer loyalty and profitability.”

Source: RevenueBase Database · checked Sep 19, 2026
13Partial evidenceChirk, United KingdomHQ checked Sep 19, 20261-107 contacts →

Partial evidence

“We bring to life your customer service aspirations.”

Source: RevenueBase Database · checked Sep 19, 2026
14Strong evidenceCambridge, United KingdomHQ checked Sep 19, 202611-506 contacts →

Strong evidence

“NeuCurrent - an autopilot customer retention management platform | Customer data integration | Analytics for customer retention | Retention strategy automation | Automatic…”

Source: RevenueBase Database · checked Sep 19, 2026
15Strong evidenceHeadquarters, United KingdomHQ checked Sep 19, 20261-106 contacts →

Strong evidence

“Experts in helping organisations to embed a customer-centric culture to increase profit, enhance productivity, build reputation and increase customer retention= enabling…”

Source: RevenueBase Database · checked Sep 19, 2026
16Partial evidenceCardiff, United KingdomHQ checked Sep 19, 202611-505 contacts →

Partial evidence

“Better Experiences = Better World At Customer Start, we're your dedicated partner in all things customer-related.”

Source: RevenueBase Database · checked Sep 19, 2026
17Strong evidenceLondon, United KingdomHQ checked Sep 19, 202611-505 contacts →

Strong evidence

“We are customer strategy consultants bringing customer insight into the heart of your business in a practical, commercially focussed way - to help you better plan your business…”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261-105 contacts →

Partial evidence

“Brio provides clear and precise direction on how to improve your customers’ experience.”

Source: RevenueBase Database · checked Sep 19, 2026
19Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261-105 contacts →

Partial evidence

“We help businesses, who sell to other businesses, to find, acquire and delight new customers and capture the most value from their existing ones.”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261-104 contacts →

Partial evidence

“Who doesn’t get frustrated with poor levels of customer service?”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“Update as of August 2025: Ingage has now been acquired by In Digital to build a stronger, more connected customer experience offering.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceSt Agnes, United KingdomHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“The Substribe mission is to rocket retention for information, data and analytics companies with established subscriptions.”

Source: RevenueBase Database · checked Sep 19, 2026
23Strong evidenceBath, United KingdomHQ checked Sep 19, 202611-502 contacts →

Strong evidence

“CCL are a specialist customer management consultancy and implementation company.”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceWhiteley, United KingdomHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“Stand out from your competitors – create an exceptional experience for your customers and employees!”

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidenceMaidenhead, United KingdomHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“At Mellion we have over twenty years of experience in helping organisations across a wide variety of sectors to enhance existing commitment, clarify relationships and improve…”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 113 customer retention consultants based in the United Kingdom

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Customer retention consultants based in the United Kingdom at a glance

As of Sep 19, 2026
24.3%Verified-email coverage
14.1Average contacts per company
1-10Median size (employees)
37.2%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
92
11-50
14
51-200
5
201-500
1
501-1,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 113 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer retention consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer retention consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer retention consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer retention consultants, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 387 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer retention consultants by metro

  • Customer retention consultants in London42

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer retention consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer retention consultants are there based in the United Kingdom?

RevenueBase identified 113 customer retention consultants headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

TLC Worldwide, headquartered in London, tops this list with the largest team on record.

Which city has the most customer retention consultants?

London leads with 42 headquartered companies, followed by Manchester (3) and Basingstoke (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 387 verified decision-maker contacts tracked across these 113 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.