Company lists · Data refreshed September 2026

Top 25 Customer retention consultants based in Australia

RevenueBase identified 60 customer retention consultants headquartered in Australia as of September 2026 and tracks 441 professional contacts across them, including 80 with verified work emails. Sydney is the largest hub.

This list covers customer retention consultants headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
60Companies
441Contacts tracked
80Verified emails
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The 25 largest customer retention consultants based in Australia

Ranked by team size
Top 25 of 60 customer retention consultants based in Australia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer retention consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceSydney, AustraliaHQ checked Sep 19, 202611-5037 contacts →

Partial evidence

“At Wink, we win and keep you customers.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceMelbourne, AustraliaHQ checked Sep 19, 202611-5029 contacts →

Indirect evidence

“We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.”

Source: RevenueBase Database · checked Sep 19, 2026
3Indirect evidenceSydney, AustraliaHQ checked Sep 19, 202611-5021 contacts →

Indirect evidence

“We are Ellipsis, The Loyalty Experts®.”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceBrisbane, AustraliaHQ checked Sep 19, 202611-5020 contacts →

Partial evidence

“We accelerate brands by- Transforming transactions into unique customers - Identifying customer growth opportunities - Activating the path to re-purchase - Influencing the right…”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceBrisbane, AustraliaHQ checked Sep 19, 20261-104 contacts →

Partial evidence

“We help digital agencies expand their services with expert retention marketing.”

Source: RevenueBase Database · checked Sep 19, 2026
6Partial evidenceSydney, AustraliaHQ checked Sep 19, 202611-503 contacts →

Partial evidence

“Every customer is unique.”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceGold Coast, AustraliaHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“Specialising in designing and implementing leading edge customer experience programs using over 20 years of specialised experience, we illuminate key opportunities to leverage.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-103 contacts →

Partial evidence

Customr are a team of specialists in the areas of strategy, development, build & execution across loyalty, CRM, customer data & insights and technology spaces.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceAdelaide, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“Dunluce Associates exists to deliver an improved customer experience and a step change in performance, in a rapid and sustainable way.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceSippy Downs, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“Vivid Engagement is a Strategic Loyalty and Engagement Consultancy.”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceSydney, AustraliaHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“Epiphany Partners focuses on Investment in, and, Growth Consulting to, Technology, Accounting, Financial Services, Data, Agency and Professional Services firms.”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceBrisbane, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“We make businesses & organisations better by putting the customer at the heart of everything they do.”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceSydney, AustraliaHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“Emily Elvey Consulting was born from founder and owner, Emily's, own time working in house as a retailer and the transformative power that leveraging Consumer Psychology had in…”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceMalvern East, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“We help brands make more profitable revenue from the Loyalty and Joyalty* of existing customers.”

Source: RevenueBase Database · checked Sep 19, 2026
15Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-102 contacts →

Strong evidence

“At AchieveAble, we deliver real, actionable outcomes to support your growth, retention and cost reduction, all with a customer lens, enabling your business success.”

Source: RevenueBase Database · checked Sep 19, 2026
16Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“At Cogere, we work with business leaders to increase the value of their business by over 10% by acquiring more target customers, retaining them for longer and making each customer…”

Source: RevenueBase Database · checked Sep 19, 2026
17Strong evidenceSydney, AustraliaHQ checked Sep 19, 202611-501 contacts →

Strong evidence

“We help organisations address the challenges of customer, staff or key account retention and process excellence.”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidenceSydney, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“We help e-commerce businesses increase flow revenue, front end conversions & boost customer LTV.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceKeysborough, AustraliaHQ checked Sep 19, 20261-101 contacts →

Indirect evidence

“What drives the Team at Your Service Solutions We aim to help small 'bricks and mortar' retail and service businesses with a personalised and targeted solutions designed with the…”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“CX Loop helps businesses understand the importance of closing the loop on Customer Experience by designing services connecting customer, processes, and technology.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Specialising in CRM strategy, retention marketing, and ecommerce optimisation.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceSydney, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Every snowflake is different, so is every customer you have.”

Source: RevenueBase Database · checked Sep 19, 2026
23Partial evidencePrahran, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Knowing your customers needs and pointing them in the right direction, we help businesses of all shapes & sizes grow loyalty and grow in revenue.”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“We help you make sure your customers receive 'what they expect' with every interaction and encounter they have with your business, whether from your own staff or your outsourced…”

Source: RevenueBase Database · checked Sep 19, 2026
25Partial evidenceBondi Junction, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Consulting by Michael Balint in the areas of Product Management, Customer Experience, User-centred Design, Innovation, Intrapreneurship, Partnerships and Loyalty.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 60 customer retention consultants based in Australia

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Customer retention consultants based in Australia at a glance

As of Sep 19, 2026
18.1%Verified-email coverage
7.3Average contacts per company
1-10Median size (employees)
31.7%Largest-city concentration · Sydney
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
49
11-50
10
51-200
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 60 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer retention consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer retention consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer retention consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer retention consultants, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 80 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer retention consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer retention consultants are there based in Australia?

RevenueBase identified 60 customer retention consultants headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

WINK, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most customer retention consultants?

Sydney leads with 19 headquartered companies, followed by Melbourne (18) and Brisbane (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 80 verified decision-maker contacts tracked across these 60 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.