Company lists · Data refreshed September 2026

Top 25 Customer journey mapping software companies based in the United States

Name: Customer journey mapping software companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 271 companies tracked

RevenueBase identified 271 customer journey mapping software companies headquartered in the United States as of September 2026 and tracks 7,546 professional contacts across them, including 3,236 with verified work emails and 2,540 with mobile numbers. San Francisco is the largest hub.

This list covers customer journey mapping software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

271Companies

7,546Contacts tracked

3,236Verified emails

2,540Mobile numbers

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer journey mapping software companies based in the United States

Ranked by team size

Top 25 of 271 customer journey mapping software companies based in the United States, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Klaviyo	Indirect evidence	Boston, MA, United States	1,001-5,000	2,859 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 1, 2026
2	Vendasta	Strong evidence	Boston, MA, United States	501-1,000	768 contacts →
	Strong evidence “Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers.” Source: RevenueBase Database · checked Sep 1, 2026
3	Genesys Interactive Intelligence	Indirect evidence	Daly City, CA, United States	1,001-5,000	276 contacts →
	Indirect evidence “Genesys acquired Interactive Intelligence in December 2016.” Source: RevenueBase Database · checked Sep 1, 2026
4	Broadvoice	Partial evidence	Northridge, CA, United States	51-200	273 contacts →
	Partial evidence “Broadvoice makes it easy for companies to connect with their customers.” Source: RevenueBase Database · checked Sep 1, 2026
5	Kustomer	Partial evidence	New York, NY, United States	201-500	263 contacts →
	Partial evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 1, 2026
6	Leandata	Strong evidence	Santa Clara, CA, United States	51-200	207 contacts →
	Strong evidence “Help your teams align to your customer’s journey by uniting your CRM data, signals, and tools from the first buying signal to closed-won and beyond.” Source: RevenueBase Database · checked Sep 1, 2026
7	Successkpi	Partial evidence	Chantilly, VA, United States	51-200	164 contacts →
	Partial evidence “SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…” Source: RevenueBase Database · checked Sep 1, 2026
8	Convertcart	Strong evidence	New York, NY, United States	51-200	160 contacts →
	Strong evidence “Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.” Source: RevenueBase Database · checked Sep 1, 2026
9	Ovationcxm	Partial evidence	Tiburon, CA, United States	51-200	112 contacts →
	Partial evidence “OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…” Source: RevenueBase Database · checked Sep 1, 2026
10	Bravo Store Systems	Partial evidence	Las Vegas, NV, United States	51-200	79 contacts →
	Partial evidence “Bravo Store Systems is all-in-one point of sale software built for the stores a generic retail system was never made for: pawn shops, firearm dealers (FFL), jewelers, and…” Source: RevenueBase Database · checked Sep 1, 2026
11	Ptmind	Indirect evidence	Seattle, WA, United States	51-200	64 contacts →
	Indirect evidence “PTMIND creates user-friendly platforms that anyone can use for data analytics, data visualization, and data-driven conversion.” Source: RevenueBase Database · checked Sep 1, 2026
12	Swampfox Technologies	Strong evidence	Columbia, SC, United States	51-200	58 contacts →
	Strong evidence “Swampfox Technologies is a modern software, solutions and services company focused on empowering amazing customer journeys for the enterprise Contact Center.” Source: RevenueBase Database · checked Sep 1, 2026
13	Uniply	Strong evidence	Nashville, TN, United States	11-50	57 contacts →
	Strong evidence “Uniply empowers scalable growth by measuring your customer journey and guiding your team toward unified execution.” Source: RevenueBase Database · checked Sep 1, 2026
14	acquire.io	Partial evidence	San Francisco, CA, United States	201-500	56 contacts →
	Partial evidence “Acquire equips enterprise teams with the digital tools they need to create the best customer experiences.” Source: RevenueBase Database · checked Sep 1, 2026
15	Mkonnekt	Partial evidence	Dallas, TX, United States	11-50	54 contacts →
	Partial evidence “Our mission is to provide a customer engagement platform that helps businesses build stronger connections with their customers.” Source: RevenueBase Database · checked Sep 1, 2026
16	White CUP	Partial evidence	Garden City, ID, United States	51-200	52 contacts →
	Partial evidence “White Cup CRM + BI makes it easy for your entire customer-facing team to prioritize outreach and collaborate to increase revenue.” Source: RevenueBase Database · checked Sep 1, 2026
17	Picallex	Indirect evidence	Miami, FL, United States	51-200	48 contacts →
	Indirect evidence “Somos la plataforma omnicanal con IA para equipos de ventas y contact centers en Latinoamérica y el mercado US Hispanic que necesitan escalar sin perder control.” Source: RevenueBase Database · checked Sep 1, 2026
18	Perch Insights	Partial evidence	Boston, MA, United States	11-50	45 contacts →
	Partial evidence “Customer Experience (CX) leaders are constantly in reactive mode, but Perch empowers them with data-driven insights to work proactively, leading to progressively better business…” Source: RevenueBase Database · checked Sep 1, 2026
19	Qurable	Partial evidence	Miami, FL, United States	11-50	42 contacts →
	Partial evidence “We empower brands to drive true customer engagement and boost NPS by unifying data from CDP, CRM, and social media, enabling better experiences.” Source: RevenueBase Database · checked Sep 1, 2026
20	Auxillium USA	Indirect evidence	Pueblo, CO, United States	51-200	36 contacts →
	Indirect evidence “At Auxillium we are focused on …Listening to understand.” Source: RevenueBase Database · checked Sep 1, 2026
21	DYL	Partial evidence	Marina Del Rey, CA, United States	11-50	35 contacts →
	Partial evidence “DYL empowers businesses with the all tools needed to convert prospects into sales and customers into loyal fans.” Source: RevenueBase Database · checked Sep 1, 2026
22	Webpresented	Indirect evidence	Columbus, OH, United States	11-50	34 contacts →
	Indirect evidence “WebPresented, LLC helps organizations and individuals create value using smart technology solutions that marry with business processes.” Source: RevenueBase Database · checked Sep 1, 2026
23	Graph8	Indirect evidence	Miami, FL, United States	11-50	33 contacts →
	Indirect evidence “graph8 is the autonomous revenue system for B2B teams.” Source: RevenueBase Database · checked Sep 1, 2026
24	Operative Intelligence	Partial evidence	Los Angeles, CA, United States	11-50	27 contacts →
	Partial evidence “OI transforms raw customer conversations across any channel into precise, actionable insights and automated workflows.” Source: RevenueBase Database · checked Sep 1, 2026
25	Xdroid	Partial evidence	Aventura, FL, United States	11-50	22 contacts →
	Partial evidence “Gain valuable Insights out of all your customer interactions.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey mapping software companies.
Partial evidence: Its own public description names part of customer journey mapping software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey mapping software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 271 customer journey mapping software companies based in the United States

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 3,236 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer journey mapping software companies based in the United States at a glance

As of Sep 1, 2026

42.9%Verified-email coverage

33.7%Mobile-number coverage

27.8Average contacts per company

11-50Median size (employees)

4.8%Largest-city concentration · San Francisco

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

122

11-50

102

51-200

201-500

501-1,000

1,001-5,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer journey mapping software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey mapping software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,236 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping software companies are there based in the United States?

RevenueBase identified 271 customer journey mapping software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Klaviyo, headquartered in Boston, tops this list with the largest team on record.

Which city has the most customer journey mapping software companies?

San Francisco leads with 13 headquartered companies, followed by New York (13) and Miami (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,236 verified decision-maker contacts tracked across these 271 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

Ready to reach these companies? Verified emails and direct dials for all 271 customer journey mapping software companies based in the United States. Start with a free account, no credit card.

Download this list →

Related lists

Customer journey mapping software companies by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.