Company lists · Data refreshed September 2026
Top 25 Customer journey mapping software companies based in the United Kingdom
RevenueBase identified 82 customer journey mapping software companies headquartered in the United Kingdom as of September 2026 and tracks 87,533 professional contacts across them, including 58,738 with verified work emails and 28,216 with mobile numbers. London is the largest hub.
This list covers customer journey mapping software companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer journey mapping software companies based in the United Kingdom
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 85,557 contacts → | ||||
Partial evidence “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 849 contacts → | ||||
Partial evidence “MTI is a technology innovator working to enhance customer interactions with major brands across the globe.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 233 contacts → | ||||
Partial evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 135 contacts → | ||||
Partial evidence “Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 92 contacts → | ||||
Partial evidence “Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 84 contacts → | ||||
Indirect evidence “We are Spotler!” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 76 contacts → | ||||
Partial evidence “At Tap CXM, we believe businesses do best when they focus on customer experience.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 49 contacts → | ||||
Strong evidence “TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 39 contacts → | ||||
Partial evidence “We are Rapier, a leading AI customer growth platform with a strong focus on transforming first-party customer data into business growth.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 34 contacts → | ||||
Partial evidence “Delivering customer experience insights that matter, making data actionable.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 30 contacts → | ||||
Partial evidence “RocketPhone.ai empowers organisations to unlock the full potential of their customer conversations by transforming them into actionable insights.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 27 contacts → | ||||
Partial evidence “Anana delivers advanced customer experience technology and direction.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 22 contacts → | ||||
Strong evidence “We're dedicated to helping organisations make great customer journeys effortless.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 14 | 22 contacts → | ||||
Indirect evidence “Empower agents and amazing things happen.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 15 | 19 contacts → | ||||
Partial evidence “We build customer experience platforms and unlock your data to make customer interactions your competitive advantage.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 16 | 19 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 17 | 12 contacts → | ||||
Strong evidence “tPoint is a software platform that allows you to build, deliver and change your customer journeys, across every channel, faster than ever before.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 18 | 9 contacts → | ||||
Strong evidence “Inisoft are experts in developing contact centre software which empowers agents and elevates customer experience.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 19 | 8 contacts → | ||||
Strong evidence “InnerTrends specializes in Customer Journey Data Analysis for SaaS companies.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 20 | 7 contacts → | ||||
Indirect evidence “We help companies understand the differences between their clients expectations and their actual experiences, and what they need to do to close that experience gap.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 21 | 7 contacts → | ||||
Partial evidence “Streamline customer engagements, globally, at scale.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 22 | 7 contacts → | ||||
Strong evidence “We’re a customer journey marketing agency with a mission to help make the process of acquiring and retaining customers as easy and streamlined as possible.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 23 | 6 contacts → | ||||
Partial evidence “Transcend360's powerful, cloud-architected solutions enable organisations to better understand and manage direct and indirect customers data, processes and results.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 24 | 6 contacts → | ||||
Partial evidence “iEnterprises provides intelligent CRM, Social and Mobile products and tools to allow our customers to build better relationships and work more intelligently with their own…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 25 | 5 contacts → | ||||
Partial evidence “Superlayer uses AI and automation to capture and extract insights from customer interactions, streamlining the sales process and helping revenue teams win more.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer journey mapping software companies.
- Partial evidence
- Its own public description names part of customer journey mapping software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer journey mapping software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 82 customer journey mapping software companies based in the United Kingdom
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Customer journey mapping software companies based in the United Kingdom at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United Kingdom whose own description of what they do matches “customer journey mapping software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer journey mapping software companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 58,738 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer journey mapping software companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer journey mapping software companies are there based in the United Kingdom?
RevenueBase identified 82 customer journey mapping software companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Salesforce, headquartered in London, tops this list with the largest team on record.
Which city has the most customer journey mapping software companies?
London leads with 31 headquartered companies, followed by Reading (3) and Manchester (2).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 58,738 verified decision-maker contacts tracked across these 82 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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