Company lists · Data refreshed September 2026

Top 25 Customer journey mapping agencies based in the United Kingdom

Name: Customer journey mapping agencies based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 376 companies tracked

RevenueBase identified 376 customer journey mapping agencies headquartered in the United Kingdom as of September 2026 and tracks 3,810 professional contacts across them, including 1,390 with verified work emails. London is the largest hub.

This list covers customer journey mapping agencies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

376Companies

3,810Contacts tracked

1,390Verified emails

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The 25 largest customer journey mapping agencies based in the United Kingdom

Ranked by team size

Top 25 of 376 customer journey mapping agencies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping agencies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Linney	Indirect evidence	Mansfield, United KingdomHQ checked Sep 19, 2026	1,001-5,000	649 contacts →
	Indirect evidence “We’re Linney, a connected marketing partner helping brands turn complexity into clarity across digital, physical and ecommerce channels.” Source: RevenueBase Database · checked Sep 19, 2026
2	Gekko Group	Strong evidence	Newbury, United KingdomHQ checked Sep 19, 2026	201-500	156 contacts →
	Strong evidence “Gekko are a creative customer experience marketing agency, seeking to create campaigns which enhance the customer journey and our brands sales across retail, B2B and online…” Source: RevenueBase Database · checked Sep 19, 2026
3	Mediaworks	Indirect evidence	Gateshead, United KingdomHQ checked Sep 19, 2026	51-200	152 contacts →
	Indirect evidence “Mediaworks is a leading digital experience agency with over 18 years of expertise in delivering transformative results for global brands.” Source: RevenueBase Database · checked Sep 19, 2026
4	Havas Media UK	Indirect evidence	London, United KingdomHQ checked Sep 19, 2026	201-500	133 contacts →
	Indirect evidence “At Havas Media we believe brands mean more by bringing them closer to people.” Source: RevenueBase Database · checked Sep 19, 2026
5	Circlesquare	Strong evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	92 contacts →
	Strong evidence “We are customer experience experts, working with our clients on bespoke strategies to engage customers along the entire customer journey.” Source: RevenueBase Database · checked Sep 19, 2026
6	Brandwidth	Partial evidence	West End, United KingdomHQ checked Sep 19, 2026	51-200	89 contacts →
	Partial evidence “Brandwidth is a digital customer experience agency that has been helping brands to grow through digital transformation for over 20 years.” Source: RevenueBase Database · checked Sep 19, 2026
7	TAP CXM	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	77 contacts →
	Partial evidence “At Tap CXM, we believe businesses do best when they focus on customer experience.” Source: RevenueBase Database · checked Sep 19, 2026
8	PEN	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	76 contacts →
	Partial evidence “We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive…” Source: RevenueBase Database · checked Sep 19, 2026
9	The River Group	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	71 contacts →
	Partial evidence “The River Group is an Integrated, full-service agency that drives performance and ROI across the entire user journey.” Source: RevenueBase Database · checked Sep 19, 2026
10	NERV	Partial evidence	Cheltenham, United KingdomHQ checked Sep 19, 2026	11-50	68 contacts →
	Partial evidence “Nerv is an agency specialising in customer experience and content marketing.” Source: RevenueBase Database · checked Sep 19, 2026
11	Business Systems	Indirect evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	63 contacts →
	Indirect evidence “Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.” Source: RevenueBase Database · checked Sep 19, 2026
12	Signalcx	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	11-50	51 contacts →
	Partial evidence “For nearly 4 decades, we have worked with some of the world’s best brands to design and enable great customer experiences.” Source: RevenueBase Database · checked Sep 19, 2026
13	Insight6	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	50 contacts →
	Partial evidence “insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.” Source: RevenueBase Database · checked Sep 19, 2026
14	The Foundation	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	11-50	49 contacts →
	Partial evidence “Since we’ve helped ambitious leaders and organisations create true customer-led success.” Source: RevenueBase Database · checked Sep 19, 2026
15	Initials CX	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	48 contacts →
	Partial evidence “We are Initials CX - a proudly independent marketing agency that help brands to deliver exceptional customer experiences.” Source: RevenueBase Database · checked Sep 19, 2026
16	Proximity London	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	201-500	41 contacts →
	Partial evidence “Proximity London is an award-winning customer experience agency that brings brands and people closer together through authentic human experiences.” Source: RevenueBase Database · checked Sep 19, 2026
17	Purple Square	Indirect evidence	Gatwick, United KingdomHQ checked Sep 19, 2026	51-200	36 contacts →
	Indirect evidence “Most CX efforts fail because Vision, Data, Process, Technology and People are managed in silos.” Source: RevenueBase Database · checked Sep 19, 2026
18	In2action LTD	Partial evidence	Cowes, United KingdomHQ checked Sep 19, 2026	11-50	36 contacts →
	Partial evidence “At In2action, we believe in delivering out of this world customer experiences.” Source: RevenueBase Database · checked Sep 19, 2026
19	Actionrocket	Strong evidence	London, United KingdomHQ checked Sep 19, 2026	11-50	35 contacts →
	Strong evidence “ActionRocket specialise in creative ideas, focus on strategic thinking and know all there is to know about building customer journeys across every digital touchpoint.” Source: RevenueBase Database · checked Sep 19, 2026
20	Market Intelligence International	Indirect evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	35 contacts →
	Indirect evidence “Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.” Source: RevenueBase Database · checked Sep 19, 2026
21	Kpmg Nunwood	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	33 contacts →
	Partial evidence “KPMG Nunwood specialises in customer experience improvement.” Source: RevenueBase Database · checked Sep 19, 2026
22	Forty1	Indirect evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	30 contacts →
	Indirect evidence “Forty1 is an employee experience consultancy and a part of Inizio Engage.” Source: RevenueBase Database · checked Sep 19, 2026
23	Gemseek, Part Of Accenture Song	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	51-200	24 contacts →
	Partial evidence “We are here to help global enterprises design, build and scale up their customer experience programs.” Source: RevenueBase Database · checked Sep 19, 2026
24	Loop Horizon	Indirect evidence	London, United KingdomHQ checked Sep 19, 2026	11-50	22 contacts →
	Indirect evidence “We are a consulting & technology company with expertise across Consumer, B2B and Health.” Source: RevenueBase Database · checked Sep 19, 2026
25	Newterritory	Indirect evidence	London, United KingdomHQ checked Sep 19, 2026	11-50	21 contacts →
	Indirect evidence “We are an independent global creative studio founded in London transforming the way we all live, work and move.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping agencies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey mapping agencies.
Partial evidence: Its own public description names part of customer journey mapping agencies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey mapping agencies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 376 customer journey mapping agencies based in the United Kingdom

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Customer journey mapping agencies based in the United Kingdom at a glance

As of Sep 19, 2026

36.5%Verified-email coverage

10.1Average contacts per company

1-10Median size (employees)

37.5%Largest-city concentration · London

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

277

11-50

51-200

201-500

1,001-5,000

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 376 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United Kingdom whose own description of what they do matches “customer journey mapping agencies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey mapping agencies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,390 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey mapping agencies by metro

Customer journey mapping agencies in London141

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping agencies are there based in the United Kingdom?

RevenueBase identified 376 customer journey mapping agencies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Linney, headquartered in Mansfield, tops this list with the largest team on record.

Which city has the most customer journey mapping agencies?

London leads with 141 headquartered companies, followed by Manchester (16) and Brighton (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,390 verified decision-maker contacts tracked across these 376 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.