Company lists · Data refreshed September 2026

Top 22 Customer journey mapping agencies based in New Zealand

RevenueBase identified 45 customer journey mapping agencies headquartered in New Zealand as of September 2026 and tracks 426 professional contacts across them, including 191 with verified work emails. Auckland is the largest hub.

This list covers customer journey mapping agencies headquartered in New Zealand, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
45Companies
426Contacts tracked
191Verified emails
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The 22 largest customer journey mapping agencies based in New Zealand

Ranked by team size
Top 22 of 45 customer journey mapping agencies based in New Zealand, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping agencies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceAuckland, New ZealandHQ checked Sep 19, 202651-200102 contacts →

Partial evidence

“Merkle Aotearoa is a dentsu Company and technology consultancy with deep expertise in customer experience transformation.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceWellington, New ZealandHQ checked Sep 19, 202611-5069 contacts →

Indirect evidence

“We are an Experience Design consultancy using insight, creativity and technology to make a positive impact for government, businesses, the economy and the lives of New Zealanders.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceHamilton, New ZealandHQ checked Sep 19, 202611-5020 contacts →

Partial evidence

“To succeed, businesses need to win customers and fight to keep them.”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceAuckland Central, New ZealandHQ checked Sep 19, 202611-5020 contacts →

Indirect evidence

“The world is changing at a break-neck speed, leaving many organisations feeling paralyzed.”

Source: RevenueBase Database · checked Sep 19, 2026
5Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 202611-5016 contacts →

Indirect evidence

“Purple Shirt is a New Zealand–based UX, CX and tech consultancy, helping organisations create exceptional digital and service experiences that deliver measurable impact.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceAuckland, New ZealandHQ checked Sep 19, 202611-5015 contacts →

Strong evidence

“We’re a full-service digital agency that provides done-for-you web design and digital marketing solutions that span your entire customer journey, from attraction to sale.”

Source: RevenueBase Database · checked Sep 19, 2026
7Strong evidenceAuckland City, New ZealandHQ checked Sep 19, 202611-5013 contacts →

Strong evidence

“We’re a growth marketing agency that runs the full customer journey.”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 20261-1012 contacts →

Indirect evidence

“You don't get to choose everything that happens to your business.”

Source: RevenueBase Database · checked Sep 19, 2026
9Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 202611-508 contacts →

Indirect evidence

“We are a new breed of creative company designed for the experience age.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 20261-105 contacts →

Indirect evidence

“Dioscuri is a full-service boutique marketing agency, focusing primarily on integrated marketing solutions for our clients.”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 20261-104 contacts →

Indirect evidence

“At Burst Digital, we’re passionate about helping businesses like yours succeed, so we're on a mission: to build a place where business owners feel truly looked after, get real…”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 20261-104 contacts →

Indirect evidence

“From chaos to clarity.”

Source: RevenueBase Database · checked Sep 19, 2026
13Partial evidenceMt Eden, New ZealandHQ checked Sep 19, 202611-503 contacts →

Partial evidence

“We provide expertise on customer experience strategies & practices, leadership & coaching skills, multi-channel development, knowledge management and process management.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceTauranga, New ZealandHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“We help brave companies grow through better customer experience.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceInvercargill, New ZealandHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“Atticus Road is an ensemble of experts who specialise in engagement, branding and strategy.”

Source: RevenueBase Database · checked Sep 19, 2026
16Partial evidenceHobsonville, New ZealandHQ checked Sep 19, 202611-501 contacts →

Partial evidence

“Automate.CX® helps businesses turn disconnected sales, service and customer conversations into one practical CX operating system.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 20261-101 contacts →

Indirect evidence

“We help businesses to achieve growth, create change, and make a genuine, positive and lasting impact.”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidenceAuckland, New ZealandHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“CTMA is a customer experience and service quality improvement firm, working internationally with senior managers and their teams to help them achieve business success, reduce risk…”

Source: RevenueBase Database · checked Sep 19, 2026
19Partial evidenceAuckland, New ZealandHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“XDC is a Customer Experience Agency, partnering with clients across stages of growth to reinvent how they create value.”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidenceAuckland, New ZealandHQ checked Sep 19, 20261-101 contacts →

Indirect evidence

“Training and consulting in experience (CX/UX), innovation, brand and creative strategy.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceTaupo, New ZealandHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Our commitment and passion is to educate the business community and develop unique Customer Experiences for organisations to ensure their long-term profitable growth in an…”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceAuckland, New ZealandHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Melanie Disse Consulting is a Customer Experience (CX) and Voice of Customer (VoC) consulting firm providing strategic guidance, thought leadership, and hands-on support.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 22 of 45 customer journey mapping agencies based in New Zealand

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 191 reachable decision-makers.

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Customer journey mapping agencies based in New Zealand at a glance

As of Sep 19, 2026
44.8%Verified-email coverage
9.5Average contacts per company
1-10Median size (employees)
55.6%Largest-city concentration · Auckland
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
30
11-50
13
51-200
2

Email recency for this list is measured worldwide rather than for New Zealand, so it is reported there. Company counts and contact totals on this page are exact for New Zealand, over 45 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in New Zealand whose own description of what they do matches “customer journey mapping agencies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer journey mapping agencies, and records with no verified work email. Companies headquartered outside New Zealand are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 191 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey mapping agencies by metro

  • Customer journey mapping agencies in Auckland25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping agencies are there based in New Zealand?

RevenueBase identified 45 customer journey mapping agencies headquartered in New Zealand as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merkle Aotearoa, headquartered in Auckland, tops this list with the largest team on record.

Which city has the most customer journey mapping agencies?

Auckland leads with 25 headquartered companies, followed by Wellington (3) and Hamilton (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 191 verified decision-maker contacts tracked across these 45 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.