Company lists · Data refreshed September 2026

Top 25 Customer journey mapping agencies based in France

Name: Customer journey mapping agencies based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 156 companies tracked

RevenueBase identified 156 customer journey mapping agencies headquartered in France as of September 2026 and tracks 2,511 professional contacts across them, including 614 with verified work emails. Paris is the largest hub.

This list covers customer journey mapping agencies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

156Companies

2,511Contacts tracked

614Verified emails

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The 25 largest customer journey mapping agencies based in France

Ranked by team size

Top 25 of 156 customer journey mapping agencies based in France, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping agencies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	CPM France	Indirect evidence	Neuilly Sur Seine, FranceHQ checked Sep 19, 2026	1,001-5,000	877 contacts →
	Indirect evidence “CPM France associe vente, marketing et expérience client afin d'influencer l'ensemble du parcours client.” Source: RevenueBase Database · checked Sep 19, 2026
2	Almavia CX	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	201-500	171 contacts →
	Indirect evidence “est de transformer l’expérience client en plaçant l’humain au cœur des stratégies * est notre capacité à travailler avec et pour nos clients, en construisant des relations…” Source: RevenueBase Database · checked Sep 19, 2026
3	Synolia	Indirect evidence	Lyon, FranceHQ checked Sep 19, 2026	51-200	109 contacts →
	Indirect evidence “Synolia est une société de conseil et de services spécialisée dans la mise en place de dispositifs sur-mesure plaçant le client au cœur de l’entreprise.” Source: RevenueBase Database · checked Sep 19, 2026
4	Icom By Kpmg	Indirect evidence	Courbevoie, FranceHQ checked Sep 19, 2026	51-200	63 contacts →
	Indirect evidence “Dans un objectif commun d’accompagnement à l’optimisation de l’expérience client et des processus métiers des entreprises, KPMG et iCom Cloud, unissent leurs forces en 2024 : KPMG…” Source: RevenueBase Database · checked Sep 19, 2026
5	Presence	Partial evidence	Paris, FranceHQ checked Sep 19, 2026	51-200	47 contacts →
	Partial evidence “We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Source: RevenueBase Database · checked Sep 19, 2026
6	CA COM Groupe	Indirect evidence	Clichy, FranceHQ checked Sep 19, 2026	201-500	41 contacts →
	Indirect evidence “Often trashed by “politics”, reduced to price wars and accused of other questionable business tactics … retail has a tarnished reputation.” Source: RevenueBase Database · checked Sep 19, 2026
7	Intuiti	Indirect evidence	Nantes, FranceHQ checked Sep 19, 2026	11-50	38 contacts →
	Indirect evidence “Agence digitale originaire de Nantes, présente également à Paris et à Lyon, Intuiti accompagne ses clients sur l'ensemble du parcours de leurs utilisateurs, clients, distributeurs.” Source: RevenueBase Database · checked Sep 19, 2026
8	Armstrong Agency	Indirect evidence	Paris 18, FranceHQ checked Sep 19, 2026	11-50	36 contacts →
	Indirect evidence “Welcome to armstrong, a Brand Tech agency.” Source: RevenueBase Database · checked Sep 19, 2026
9	Acemis	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	51-200	35 contacts →
	Indirect evidence “Acemis est une société de conseil et de formation, spécialiste de la transformation par l’expérience clients.” Source: RevenueBase Database · checked Sep 19, 2026
10	Vitalis Group	Indirect evidence	Toulouse, FranceHQ checked Sep 19, 2026	11-50	33 contacts →
	Indirect evidence “Expertes depuis plus de 10 ans dans l’amélioration de l’expérience client, les équipes de Vitalis Group s’engagent à vos côtés pour faire de la satisfaction de vos clients un…” Source: RevenueBase Database · checked Sep 19, 2026
11	Iteractii	Partial evidence	Lyon, FranceHQ checked Sep 19, 2026	201-500	32 contacts →
	Partial evidence “Iteractii vous accompagne dans tous vos défis customer experience Ensemble, nous bâtissons une expérience client authentique, mémorable et responsable, en combinant le meilleur de…” Source: RevenueBase Database · checked Sep 19, 2026
12	DPI	Indirect evidence	Castres, FranceHQ checked Sep 19, 2026	201-500	28 contacts →
	Indirect evidence “Avec plus de 150 collaborateurs en France, DPI accompagne les grandes entreprises en conjuguant expertises humaines, technologies et stratégies pour offrir une gestion intégrale…” Source: RevenueBase Database · checked Sep 19, 2026
13	Cemantica	Strong evidence	Levallois-perret, FranceHQ checked Sep 19, 2026	11-50	18 contacts →
	Strong evidence “End-to-end Customer Experience software from strategy to execution, with an AI-powered Journey Value Management Platform (JVMP).” Source: RevenueBase Database · checked Sep 19, 2026
14	Velvet Consulting	Partial evidence	Paris, FranceHQ checked Sep 19, 2026	201-500	14 contacts →
	Partial evidence “Velvet Consulting is the leading consulting firm in assisting organizations in their customer orientation.” Source: RevenueBase Database · checked Sep 19, 2026
15	Baker Park	Partial evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	13 contacts →
	Partial evidence “Baker Park is a customer and employee experience consulting firm that drives performance.” Source: RevenueBase Database · checked Sep 19, 2026
16	KPAM	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	12 contacts →
	Indirect evidence “KPAM est un cabinet de conseil et d'études spécialiste de l'expérience client.” Source: RevenueBase Database · checked Sep 19, 2026
17	Extens	Partial evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	12 contacts →
	Partial evidence “We are a consulting agency in customer experience.” Source: RevenueBase Database · checked Sep 19, 2026
18	Viitamine	Indirect evidence	Versailles, FranceHQ checked Sep 19, 2026	1-10	11 contacts →
	Indirect evidence “Nous sommes un cabinet d'expertise en expérience client (CX), expérience collaborateur (EX) et performance opérationnelle (∆+ Ops).” Source: RevenueBase Database · checked Sep 19, 2026
19	Promicy	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	1-10	10 contacts →
	Indirect evidence “Conseil en expérience client pour les acteurs du retail” Source: RevenueBase Database · checked Sep 19, 2026
20	Retail Factory	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	1-10	9 contacts →
	Indirect evidence “Retail Factory est une agence de conseil et de création d’expériences spécialisée dans le Retail.” Source: RevenueBase Database · checked Sep 19, 2026
21	Floween Group	Indirect evidence	Asnières-sur-seine, FranceHQ checked Sep 19, 2026	51-200	8 contacts →
	Indirect evidence “Depuis 35 ans, Floween est activement engagée pour la performance des parcours clients.” Source: RevenueBase Database · checked Sep 19, 2026
22	Lynx Partners	Strong evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	7 contacts →
	Strong evidence “Lynx partners is an omnichannel marketing consultancy firm who helps you improve your customer strategy and your marketing operations performance We boost all customer journeys by…” Source: RevenueBase Database · checked Sep 19, 2026
23	FREAK	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	1-10	7 contacts →
	Indirect evidence “Nous sommes une agence agile de marketing client.” Source: RevenueBase Database · checked Sep 19, 2026
24	Tribal Paris	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	51-200	7 contacts →
	Indirect evidence “We are Tribal Paris An Experience Design Agency Nous développons le business des marques en délivrant les meilleures expériences clients.” Source: RevenueBase Database · checked Sep 19, 2026
25	Welcome MAX	Indirect evidence	Marseille, FranceHQ checked Sep 19, 2026	1-10	6 contacts →
	Indirect evidence “Agence conseil Research & Design Nous optimisons vos uses cases et imaginons les services et modèles de demain pour faire face au défi du nouveau monde.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping agencies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey mapping agencies.
Partial evidence: Its own public description names part of customer journey mapping agencies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey mapping agencies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 156 customer journey mapping agencies based in France

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Customer journey mapping agencies based in France at a glance

As of Sep 19, 2026

24.5%Verified-email coverage

16.1Average contacts per company

1-10Median size (employees)

43.6%Largest-city concentration · Paris

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

121

11-50

51-200

201-500

1,001-5,000

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 156 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer journey mapping agencies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey mapping agencies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 614 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey mapping agencies by metro

Customer journey mapping agencies in Paris68

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping agencies are there based in France?

RevenueBase identified 156 customer journey mapping agencies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

CPM France, headquartered in Neuilly Sur Seine, tops this list with the largest team on record.

Which city has the most customer journey mapping agencies?

Paris leads with 68 headquartered companies, followed by Lyon (7) and Nantes (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 614 verified decision-maker contacts tracked across these 156 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.