Company lists · Data refreshed September 2026

Top 25 Customer feedback analysis companies based in the United States

RevenueBase identified 260 customer feedback analysis companies headquartered in the United States as of September 2026 and tracks 6,101 professional contacts across them, including 1,734 with verified work emails. New York is the largest hub.

This list covers customer feedback analysis companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
260Companies
6,101Contacts tracked
1,734Verified emails
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The 25 largest customer feedback analysis companies based in the United States

Ranked by team size
Top 25 of 260 customer feedback analysis companies based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback analysis companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceNew York, NY, United StatesHQ checked Sep 19, 2026n/a660 contacts →

Partial evidence

“60 Decibels is the world’s leading customer insights company for social impact.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceSan Ramon, CA, United StatesHQ checked Sep 19, 2026501-1,000658 contacts →

Indirect evidence

“Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere…”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidencePeachtree Corners, GA, United StatesHQ checked Sep 19, 2026501-1,000636 contacts →

Partial evidence

CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceSalt Lake City, UT, United StatesHQ checked Sep 19, 20261,001-5,000513 contacts →

Indirect evidence

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceRemote-first Organization, United StatesHQ checked Sep 19, 2026201-500501 contacts →

Partial evidence

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidencePalo Alto, CA, United StatesHQ checked Sep 19, 2026201-500438 contacts →

Strong evidence

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceMilwaukee, WI, United StatesHQ checked Sep 19, 2026201-500296 contacts →

Partial evidence

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceLouisville, CO, United StatesHQ checked Sep 19, 2026201-500215 contacts →

Partial evidence

“Alchemer empowers you to do more with feedback.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceHerndon, VA, United StatesHQ checked Sep 19, 202651-200109 contacts →

Partial evidence

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceDover, DE, United StatesHQ checked Sep 19, 202651-200109 contacts →

Indirect evidence

“Experience a new era in AI-Powered Management with XEBO.”

Source: RevenueBase Database · checked Sep 19, 2026
11Strong evidenceClaymont, DE, United StatesHQ checked Sep 19, 202651-200108 contacts →

Strong evidence

“Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents.”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidencePalo Alto, CA, United StatesHQ checked Sep 19, 202651-20095 contacts →

Indirect evidence

“Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing…”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceDover, DE, United StatesHQ checked Sep 19, 202611-5071 contacts →

Indirect evidence

“AIM Technologies is an ambitious artificial intelligence company founded in 2018.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceCharlotte, NC, United StatesHQ checked Sep 19, 202651-20066 contacts →

Partial evidence

“The Daniel Group is a B2B customer experience partner for industrial companies, equipment dealers, manufacturers, and service organizations that need more than survey scores to…”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidencePortland, OR, United StatesHQ checked Sep 19, 202651-20064 contacts →

Indirect evidence

“Make CX improvement easy.”

Source: RevenueBase Database · checked Sep 19, 2026
16Partial evidencePalo Alto, CA, United StatesHQ checked Sep 19, 202651-20057 contacts →

Partial evidence

“Birdie is a Customer Intelligence Platform that enables CX teams to lead customer-centric, data-backed decisions across the organization.”

Source: RevenueBase Database · checked Sep 19, 2026
17Partial evidenceDallas, TX, United StatesHQ checked Sep 19, 202651-20051 contacts →

Partial evidence

“HundredX is a mission-based data and analytics company that uniquely understands customers and the drivers of growth and value creation.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceLas Vegas, NV, United StatesHQ checked Sep 19, 202611-5050 contacts →

Indirect evidence

“PissedConsumer.com is a leading U.S.”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202611-5038 contacts →

Strong evidence

“Enterprise CX teams were promised that AI would turn customer feedback into decisions.”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidenceTampa, FL, United StatesHQ checked Sep 19, 2026201-50037 contacts →

Indirect evidence

“One of the key foundational offerings of H2insight is its surveying capabilities.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceNew York, NY, United StatesHQ checked Sep 19, 20261,001-5,00033 contacts →

Partial evidence

“Real-Time Signals for Your Real-Time Operations FeedbackNow gives businesses in healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act…”

Source: RevenueBase Database · checked Sep 19, 2026
22Strong evidenceChicago, IL, United StatesHQ checked Sep 19, 202651-20033 contacts →

Strong evidence

“ReviewTrackers, a Press Ganey company, is the award-winning customer feedback software that helps businesses transform the customer experience.”

Source: RevenueBase Database · checked Sep 19, 2026
23Partial evidenceAtlanta, GA, United StatesHQ checked Sep 19, 202651-20031 contacts →

Partial evidence

“At ServiceCheck, we help businesses turn customer experiences into opportunities for growth.”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceBoston, MA, United StatesHQ checked Sep 19, 202651-20030 contacts →

Indirect evidence

“WEVO is a platform that uncovers insights with significantly less effort than typical tools.”

Source: RevenueBase Database · checked Sep 19, 2026
25Partial evidenceMaumee, OH, United StatesHQ checked Sep 19, 202651-20030 contacts →

Partial evidence

“Since our founding in 1974, Alta360 Research has been at the forefront helping clients of all types deliver Great Customer Experiences.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 260 customer feedback analysis companies based in the United States

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Customer feedback analysis companies based in the United States at a glance

As of Sep 19, 2026
28.4%Verified-email coverage
23.5Average contacts per company
1-10Median size (employees)
6.9%Largest-city concentration · New York
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
135
11-50
81
51-200
30
201-500
7
501-1,000
4
1,001-5,000
3

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 260 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback analysis companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “customer feedback analysis companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback analysis companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer feedback analysis companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,734 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback analysis companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback analysis companies are there based in the United States?

RevenueBase identified 260 customer feedback analysis companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

60 Decibels, headquartered in New York, tops this list with the largest team on record.

Which city has the most customer feedback analysis companies?

New York leads with 18 headquartered companies, followed by San Francisco (15) and Austin (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,734 verified decision-maker contacts tracked across these 260 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.