Company lists · Data refreshed September 2026

Top 25 Customer feedback analysis companies worldwide

RevenueBase identified 1,162 customer feedback analysis companies worldwide as of September 2026 and tracks 13,951 professional contacts across them, including 4,085 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer feedback analysis companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026. Country and city lists for customer feedback analysis companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
1,162Companies
13,951Contacts tracked
4,085Verified emails
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The 25 largest customer feedback analysis companies worldwide

Ranked by team size
Top 25 of 1,162 customer feedback analysis companies worldwide, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback analysis companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceNew York, NY, United StatesHQ checked Sep 19, 2026n/a660 contacts →

Partial evidence

“60 Decibels is the world’s leading customer insights company for social impact.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceSan Ramon, CA, United StatesHQ checked Sep 19, 2026501-1,000658 contacts →

Indirect evidence

“Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere…”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidencePeachtree Corners, GA, United StatesHQ checked Sep 19, 2026501-1,000636 contacts →

Partial evidence

CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceSalt Lake City, UT, United StatesHQ checked Sep 19, 20261,001-5,000513 contacts →

Indirect evidence

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceRemote-first Organization, United StatesHQ checked Sep 19, 2026201-500501 contacts →

Partial evidence

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidencePalo Alto, CA, United StatesHQ checked Sep 19, 2026201-500438 contacts →

Strong evidence

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceMilwaukee, WI, United StatesHQ checked Sep 19, 2026201-500296 contacts →

Partial evidence

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceMontreal, QC, CanadaHQ checked Sep 19, 2026201-500282 contacts →

Partial evidence

“Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to…”

Source: RevenueBase Database · checked Sep 19, 2026
9Indirect evidenceSão Paulo, BrazilHQ checked Sep 19, 2026501-1,000276 contacts →

Indirect evidence

“A Myra é especialista em analisar as interações entre consumidores e marcas, adotando uma abordagem revolucionária.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceLouisville, CO, United StatesHQ checked Sep 19, 2026201-500215 contacts →

Partial evidence

“Alchemer empowers you to do more with feedback.”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceVilleneuve-d’ascq, FranceHQ checked Sep 19, 202651-200214 contacts →

Indirect evidence

“Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidenceNoida, IndiaHQ checked Sep 19, 20261,001-5,000207 contacts →

Indirect evidence

“The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.”

Source: RevenueBase Database · checked Sep 19, 2026
13Partial evidenceCampinas, BrazilHQ checked Sep 19, 2026201-500164 contacts →

Partial evidence

“We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceMelbourne, United StatesHQ checked Sep 19, 20265,001-10,000145 contacts →

Partial evidence

“Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceMumbai, IndiaHQ checked Sep 19, 202651-200132 contacts →

Indirect evidence

“Cerebrate Solutions is a process driven Digital Data Intelligence company formed with the aim of helping brands take analytics-driven business decisions.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidencePetersfield, United KingdomHQ checked Sep 19, 202651-200131 contacts →

Indirect evidence

“Feefo is more than your typical reviews company.”

Source: RevenueBase Database · checked Sep 19, 2026
17Partial evidenceHerndon, VA, United StatesHQ checked Sep 19, 202651-200109 contacts →

Partial evidence

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceDover, DE, United StatesHQ checked Sep 19, 202651-200109 contacts →

Indirect evidence

“Experience a new era in AI-Powered Management with XEBO.”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceClaymont, DE, United StatesHQ checked Sep 19, 202651-200108 contacts →

Strong evidence

“Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents.”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceStockholm, SwedenHQ checked Sep 19, 202651-200108 contacts →

Partial evidence

“Netigate is the AI-powered experience management platform that helps enterprises turn the voice of the customer and employee into business growth.”

Source: RevenueBase Database · checked Sep 19, 2026
21Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-500107 contacts →

Indirect evidence

“Forum Research Inc.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceMumbai, IndiaHQ checked Sep 19, 202611-50107 contacts →

Partial evidence

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceMumbai, IndiaHQ checked Sep 19, 202651-200106 contacts →

Indirect evidence

“MouthShut.com is India’s largest consumer review social network trusted by millions.”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceJohannesburg, South AfricaHQ checked Sep 19, 2026201-50097 contacts →

Indirect evidence

“InsideData enables companies to measure and improve the efficacy of their business communication.”

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidencePalo Alto, CA, United StatesHQ checked Sep 19, 202651-20095 contacts →

Indirect evidence

“Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing…”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 1,162 customer feedback analysis companies worldwide

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Customer feedback analysis companies worldwide at a glance

As of Sep 19, 2026
29.3%Verified-email coverage
12.0Average contacts per company
1-10Median size (employees)
3.2%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
685
11-50
362
51-200
81
201-500
20
501-1,000
6
1,001-5,000
4
5,001-10,000
2

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback analysis companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer feedback analysis companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer feedback analysis companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback analysis companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer feedback analysis companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 4,085 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer feedback analysis companies by location

9 lists · largest first

Every Customer feedback analysis companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback analysis companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback analysis companies are there worldwide?

RevenueBase identified 1,162 customer feedback analysis companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

60 Decibels, headquartered in New York, tops this list with the largest team on record.

Which country has the most customer feedback analysis companies?

The United States leads with 260 companies, followed by the United Kingdom (81) and India (58). Every customer feedback analysis companies list by country and city is linked on this page.

Which city has the most customer feedback analysis companies?

London leads with 37 headquartered companies, followed by Paris (24) and New York (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,085 verified decision-maker contacts tracked across these 1,162 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.