Company lists · Data refreshed September 2026

Top 25 Customer experience software startups based in the United States

RevenueBase identified 278 company matches for customer experience software startups associated with the United States as of September 2026 and tracks 39,653 professional contacts across them, including 8,389 with verified work emails. New York is the largest hub.

This list covers company matches for customer experience software startups associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
278Companies
39,653Contacts tracked
8,389Verified emails
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The 25 largest customer experience software startups based in the United States

Ranked by team size
Top 25 of 278 company matches for customer experience software startups based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 20261,001-5,0007,034 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchNorcross, GA, United StatesHQ recorded Sep 28, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchMclean, VA, United StatesHQ recorded Sep 28, 20261,001-5,0002,006 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchLouisville, KY, United StatesHQ recorded Sep 28, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchRaleigh, NC, United StatesHQ recorded Sep 28, 2026501-1,000949 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchPeachtree Corners, GA, United StatesHQ recorded Sep 28, 2026501-1,000636 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 28, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchRemote-first Organization, United StatesHQ recorded Sep 28, 2026201-500501 contacts →

Exact match

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchColorado Springs, CO, United StatesHQ recorded Sep 28, 2026501-1,000456 contacts →

Exact match

“Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 2026201-500438 contacts →

Exact match

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchMilwaukee, WI, United StatesHQ recorded Sep 28, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-500294 contacts →

Exact match

“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 2026201-500248 contacts →

Exact match

“Great experiences build trust.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 2026201-500241 contacts →

Exact match

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchLouisville, CO, United StatesHQ recorded Sep 28, 2026201-500215 contacts →

Exact match

“Alchemer empowers you to do more with feedback.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchHighland Park, MI, United StatesHQ recorded Sep 28, 202610001+170 contacts →

Exact match

“Qualfon leads the way in creating remarkable customer experiences that keep each person at the heart of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchSt Louis Park, MN, United StatesHQ recorded Sep 28, 202651-200140 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchTiburon, CA, United StatesHQ recorded Sep 28, 202651-200112 contacts →

Exact match

“OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchAtlanta, GA, United StatesHQ recorded Sep 28, 2026201-500111 contacts →

Exact match

“Tealeaf by Acoustic provides customer experience insights that enable teams to quickly identify, recreate, diagnose, prioritize, and fix customer experience friction in real-time.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchHerndon, VA, United StatesHQ recorded Sep 28, 202651-200109 contacts →

Exact match

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500109 contacts →

Exact match

“At FocusVision, a Press Ganey company, we are in the business of Customer Truth, looking beyond the voice of the customer to understand their hearts and mind to understand how…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchDover, DE, United StatesHQ recorded Sep 28, 202651-200109 contacts →

Exact match

“Experience a new era in AI-Powered Management with XEBO.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchDuluth, GA, United StatesHQ recorded Sep 28, 202651-200108 contacts →

Exact match

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchClaymont, DE, United StatesHQ recorded Sep 28, 202651-200108 contacts →

Exact match

“Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 278 customer experience software startups based in the United States

See the full list, filter by size, metro and specialty, and access 8,389 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience software startups based in the United States at a glance

As of Sep 28, 2026
21.2%Verified-email coverage
142.6Average contacts per company
11-50Median size (employees)
6.5%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
99
11-50
97
51-200
42
201-500
19
501-1,000
6
1,001-5,000
8
5,001-10,000
3
10001+
4

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 278 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer experience software startups” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 8,389 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience software startups”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience software startups are there based in the United States?

RevenueBase identified 278 company matches for customer experience software startups associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience software startups?

New York leads with 18 company records, followed by San Francisco (17) and Austin (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 8,389 professional contacts with verified work emails tracked across these 278 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.