Company lists · Data refreshed September 2026

Top 25 Customer experience software startups based in the United Kingdom

RevenueBase identified 90 customer experience software startups headquartered in the United Kingdom as of September 2026 and tracks 986 professional contacts across them, including 416 with verified work emails. London is the largest hub.

This list covers customer experience software startups headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
90Companies
986Contacts tracked
416Verified emails
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The 25 largest customer experience software startups based in the United Kingdom

Ranked by team size
Top 25 of 90 customer experience software startups based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience software startups: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 28, 2026501-1,00096 contacts →

Indirect evidence

“Confirmit is now a Press Ganey company.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20078 contacts →

Strong evidence

“Pobuca, the Customer Experience (CX) company.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202651-20073 contacts →

Indirect evidence

“Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceBath, United KingdomHQ checked Sep 28, 202651-20073 contacts →

Partial evidence

“HGEM is the guest experience management platform built for multi-site hospitality.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20057 contacts →

Strong evidence

“Silverbullet is a leading Data-Driven Customer Experience (CX) Company that empowers the world's leading brands to better understand the data they collect, store, and activate to…”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceLondon, United KingdomHQ checked Sep 28, 202611-5037 contacts →

Partial evidence

“People Insight combines the best of survey technology and the best of people, delivering the most intuitive, actionable employee experience platform.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20036 contacts →

Partial evidence

“Watermelon is a Voice of the Customer (VoC) company.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceTewkesbury, United KingdomHQ checked Sep 28, 202611-5036 contacts →

Indirect evidence

“SmartSurvey | The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5033 contacts →

Strong evidence

“Delivering customer experience insights that matter, making data actionable.”

Source: RevenueBase Database · checked Sep 28, 2026
10Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20033 contacts →

Strong evidence

“KPMG Nunwood specialises in customer experience improvement.”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5028 contacts →

Strong evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceBath, United KingdomHQ checked Sep 28, 202651-20025 contacts →

Strong evidence

“TRP are the leading providers of customer experience management software and solutions to the leisure industry.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5020 contacts →

Strong evidence

“We build customer experience platforms and unlock your data to make customer interactions your competitive advantage.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5019 contacts →

Strong evidence

“We provide tailored Experience Management (XM) solutions to help you understand your customers and employees and act on what is important to them.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceBournemouth, United KingdomHQ checked Sep 28, 202611-5019 contacts →

Strong evidence

“Avius are a global provider of real-time Voice of Customer and Voice of Employee software solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceStoke Golding, United KingdomHQ checked Sep 28, 202611-5016 contacts →

Indirect evidence

“Turn feedback into action with one powerful platform.”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceOakham, United KingdomHQ checked Sep 28, 202611-5013 contacts →

Indirect evidence

“We have been helping public service providers to design and deliver better services for their citizens and their communities for over twenty-five years.”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5011 contacts →

Strong evidence

“At Beings, we create software businesses use for customer & market research.”

Source: RevenueBase Database · checked Sep 28, 2026
19Strong evidenceBristol, United KingdomHQ checked Sep 28, 20261-1010 contacts →

Strong evidence

“Sunbeam is an advanced AI platform built specifically for Customer Experience professionals and teams, designed to streamline and enhance the process of collecting, analysing, and…”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceBillingshurst, United KingdomHQ checked Sep 28, 202651-20010 contacts →

Strong evidence

“Yomdel provides managed customer communication services for businesses that want to deliver a better customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceLondon, United KingdomHQ checked Sep 28, 202611-507 contacts →

Partial evidence

“We help companies understand the differences between their clients expectations and their actual experiences, and what they need to do to close that experience gap.”

Source: RevenueBase Database · checked Sep 28, 2026
22Strong evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 28, 202611-506 contacts →

Strong evidence

“CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support.”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceLondon, United KingdomHQ checked Sep 28, 20261-106 contacts →

Partial evidence

“Talent Analytics is the experience platform for recruitment teams.”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202651-2006 contacts →

Indirect evidence

“The Fizzback SaaS offering is a real-time operational VoC solution.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceSurrey, United KingdomHQ checked Sep 28, 202611-506 contacts →

Partial evidence

“Know what your customers think about you, everywhere, all the time.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 90 customer experience software startups based in the United Kingdom

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Customer experience software startups based in the United Kingdom at a glance

As of Sep 28, 2026
42.2%Verified-email coverage
11.0Average contacts per company
11-50Median size (employees)
44.4%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
43
11-50
33
51-200
11
201-500
1
501-1,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 90 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience software startups, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer experience software startups”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience software startups), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience software startups, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 416 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience software startups by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience software startups, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience software startups are there based in the United Kingdom?

RevenueBase identified 90 customer experience software startups headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Confirmit, headquartered in London, tops this list with the largest team on record.

Which city has the most customer experience software startups?

London leads with 40 headquartered companies, followed by Bristol (6) and Bath (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 416 verified decision-maker contacts tracked across these 90 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.