Company lists · Data refreshed November 2026

Top 19 Customer experience software startups based in South Africa

RevenueBase identified 42 company matches for customer experience software startups associated with South Africa as of November 2026 and tracks 2,917 professional contacts across them, including 762 with verified work emails. Johannesburg is the largest hub.

This list covers company matches for customer experience software startups associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
42Companies
2,917Contacts tracked
762Verified emails
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The 19 largest customer experience software startups based in South Africa

Ranked by team size
Top 19 of 42 company matches for customer experience software startups based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchRosebank, South AfricaHQ recorded Nov 5, 2026201-500369 contacts →

Exact match

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchDurban, South AfricaHQ recorded Nov 5, 20261,001-5,000226 contacts →

Exact match

“Ignition CX is the global leader in high performance customer acquisition and customer experience management.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-5046 contacts →

Exact match

“Smoke Customer Intelligence is making the world more customer centric by providing the best multi-channel customer feedback solution around.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202651-20032 contacts →

Exact match

“inQuba has a unique approach to Customer Experience Management that we call “Outcomes CX”.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchCape Town, South AfricaHQ recorded Nov 5, 202611-5026 contacts →

Exact match

“1Stream is a South African customer experience technology company, founded in 2008, delivering AI-driven CX solutions and cloud-hosted contact centre platforms.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-5015 contacts →

Exact match

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchUmhlanga, South AfricaHQ recorded Nov 5, 20261-1012 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchMowbray, South AfricaHQ recorded Nov 5, 202651-20010 contacts →

Exact match

“RELATE TECHNOLOGIES ACQUIRED BY PRINCIPA Relate Technologies, Customer Experience Technology company in Cape Town, South Africa was acquired by leading data analytics, consulting…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchCape Town, South AfricaHQ recorded Nov 5, 20261-108 contacts →

Exact match

“It’s one thing to innovate–but it’s the execution that sets us apart.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchBellville, South AfricaHQ recorded Nov 5, 202611-506 contacts →

Exact match

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchCape Town, South AfricaHQ recorded Nov 5, 20261-106 contacts →

Exact match

“Our business specialises in providing world-class, compelling Customer Experience (CX) solutions to our Clients.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchOlivedale, South AfricaHQ recorded Nov 5, 202611-505 contacts →

Exact match

“Customer First Solutions [CFS] is a complete solution to gather, analyse, report and act on ‘Voice of Customer’ feedback to improve your customer experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 20261-102 contacts →

Exact match

“Providing great customer experience relies on understanding your customer, and how they interact with your staff, technology platforms, and physical locations We use a variety of…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchCape Town, South AfricaHQ recorded Nov 5, 202611-502 contacts →

Exact match

“At CX Virtue, we redefine customer interactions with a unique blend of expertise, passion, and dedication.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchSandton, South AfricaHQ recorded Nov 5, 20261-102 contacts →

Exact match

“Established in 1980, Cirrus TechVue brings over 45 years of deep business and technology expertise to South African enterprises.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchPretoria, South AfricaHQ recorded Nov 5, 20261-101 contacts →

Exact match

“Revolutionizing Customer Experience with AI-powered SaaS solutions for optimized CRM, CXM and Digital Marketing”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 20261-101 contacts →

Exact match

“We strive to build innovative software products and offer services that utilize technology to ease the difficulty of performing tasks for both people and businesses.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 20261-101 contacts →

Exact match

“WithNova enables companies to collect.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 19 of 42 customer experience software startups based in South Africa

See the full list, filter by size, metro and specialty, and access 762 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience software startups based in South Africa at a glance

As of Nov 5, 2026
26.1%Verified-email coverage
69.5Average contacts per company
1-10Median size (employees)
26.2%Largest-city concentration · Johannesburg
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
21
11-50
11
51-200
5
201-500
1
501-1,000
1
1,001-5,000
2
10001+
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 42 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “customer experience software startups” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 762 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience software startups”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience software startups are there based in South Africa?

RevenueBase identified 42 company matches for customer experience software startups associated with South Africa as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Digital Solutions Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience software startups?

Johannesburg leads with 11 company records, followed by Cape Town (6) and Sandton (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 762 professional contacts with verified work emails tracked across these 42 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.