Company lists · Data refreshed September 2026

Top 25 Customer experience outsourcing services based in Toronto, Canada

RevenueBase identified 50 customer experience outsourcing services headquartered in Toronto, Canada as of September 2026 and tracks 3,679 professional contacts across them, including 1,030 with verified work emails. Across Canada, Toronto is the largest hub for this category.

This list covers customer experience outsourcing services headquartered in Toronto, Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
50Companies
3,679Contacts tracked
1,030Verified emails
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The 25 largest customer experience outsourcing services based in Toronto, Canada

Ranked by team size
Top 25 of 50 customer experience outsourcing services based in Toronto, Canada, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience outsourcing services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 20265,001-10,0001,480 contacts →

Partial evidence

“We remove customer problems from your leadership agenda.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 20261,001-5,000430 contacts →

Partial evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,000306 contacts →

Indirect evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-500201 contacts →

Indirect evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-500151 contacts →

Partial evidence

“We help our customer's clients access services that would otherwise be too complex or overwhelming for them.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-200149 contacts →

Partial evidence

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-20065 contacts →

Partial evidence

“At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,00050 contacts →

Partial evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 28, 2026
10Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-20046 contacts →

Strong evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202611-5028 contacts →

Partial evidence

“Founded in 2017, Bumsa is a Canadian-owned outsourcing and consulting firm that provides cost-effective business solutions to help organizations scale efficiently.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202611-5026 contacts →

Partial evidence

“We are end-to-end CX partners for healthcare, bringing a bespoke, collaborative, and outcome-driven approach to creating healthcare experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-50026 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-20018 contacts →

Indirect evidence

“RoundAssist is a Toronto-based technology services company.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 202611-5018 contacts →

Strong evidence

“We're more than just a customer experience team; we're a group of innovative and dedicated professionals focused on making a real difference for businesses and their customers.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-50017 contacts →

Partial evidence

“ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 202611-5016 contacts →

Indirect evidence

“CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-20010 contacts →

Strong evidence

“Turning Problems Into Profits The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental…”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202611-509 contacts →

Partial evidence

“Global enterprises trust imimobile to help them manage business-critical customer interactions at scale.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-2007 contacts →

Partial evidence

“In today’s multi-channel, multi-touch world, the interaction customers have with your frontline, contact center employees (perhaps the only human interaction) has become even more…”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 20261-103 contacts →

Strong evidence

“At rethinkCX, we craft tailored customer experience (CX) strategies to drive loyalty and growth in 2025 and beyond.”

Source: RevenueBase Database · checked Sep 28, 2026
22Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-2001 contacts →

Strong evidence

“Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company.”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“WisePlum is a user-friendly customer experience insights platform for retailers.”

Source: RevenueBase Database · checked Sep 28, 2026
24Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“Nomadic-m enables companies to define, design, and deliver memorable customer experiences, and create innovative ways to increase customer value across all touch points, including…”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

“I.C.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 50 customer experience outsourcing services based in Toronto, Canada

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Customer experience outsourcing services based in Toronto, Canada at a glance

As of Sep 28, 2026
28.0%Verified-email coverage
73.6Average contacts per company
51-200Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
12
11-50
10
51-200
15
201-500
4
501-1,000
4
1,001-5,000
4
5,001-10,000
1

Email recency for this list is measured across the whole Canada list rather than for Toronto, so it is reported there. Company counts and contact totals on this page are exact for Toronto, over 50 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience outsourcing services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Toronto, Canada whose own description of what they do matches “customer experience outsourcing services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience outsourcing services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience outsourcing services, and records with no verified work email. Companies headquartered outside Toronto are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,030 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience outsourcing services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience outsourcing services are there based in Toronto, Canada?

RevenueBase identified 50 customer experience outsourcing services headquartered in Toronto, Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Contactpoint 360, headquartered in Toronto, tops this list with the largest team on record.

Which city in Canada has the most customer experience outsourcing services?

Toronto leads Canada with 50 headquartered companies, followed by Montreal (28) and Calgary (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,030 verified decision-maker contacts tracked across these 50 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.