Company lists · Data refreshed September 2026

Top 19 Customer experience outsourcing services based in Melbourne, Australia

RevenueBase identified 42 customer experience outsourcing services headquartered in Melbourne, Australia as of September 2026 and tracks 4,362 professional contacts across them, including 130 with verified work emails. Across Australia, Sydney is the largest hub for this category (48 companies); Melbourne follows with 42.

This list covers customer experience outsourcing services headquartered in Melbourne, Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
42Companies
4,362Contacts tracked
130Verified emails
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The 19 largest customer experience outsourcing services based in Melbourne, Australia

Ranked by team size
Top 19 of 42 customer experience outsourcing services based in Melbourne, Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience outsourcing services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202610001+3,316 contacts →

Strong evidence

“Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 202610001+328 contacts →

Indirect evidence

“Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 20265,001-10,000107 contacts →

Indirect evidence

“Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5046 contacts →

Strong evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5024 contacts →

Partial evidence

“We provide top-notch business outsourcing/offshoring services, helping companies streamline operations and boost efficiency.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5021 contacts →

Strong evidence

“G4ce is a world-class business process outsourcing services provider based in Australia with over 12 years of experience in providing top-notch outsourcing services for businesses…”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5013 contacts →

Strong evidence

“Arkade is a customer experience (CX) agency specialising in discretionary retail.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5010 contacts →

Strong evidence

“LimeBridge Australia (LBA) is part of a worldwide customer experience consulting group that provides a unique approach combining active management principles and effective…”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-505 contacts →

Strong evidence

“Virtual Customer Contact Centre Through our 100% virtual business processes, innovative technologies and virtual workforce experience, we offer clients a solution proven to…”

Source: RevenueBase Database · checked Sep 28, 2026
10Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-2005 contacts →

Strong evidence

“Welcome to My CX - Elevating Customer Experiences!”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-104 contacts →

Strong evidence

“At CXD Labs, we help companies focus on improving their customer and employee experience by identifying the right problem, develop the right solution, and monitor the right…”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-102 contacts →

Partial evidence

“CX Skills, Australia's specialist training provider for customer service, contact centre and CX teams.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-102 contacts →

Partial evidence

“At AchieveAble, we deliver real, actionable outcomes to support your growth, retention and cost reduction, all with a customer lens, enabling your business success.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“CX Loop helps businesses understand the importance of closing the loop on Customer Experience by designing services connecting customer, processes, and technology.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-101 contacts →

Partial evidence

“We help you make sure your customers receive 'what they expect' with every interaction and encounter they have with your business, whether from your own staff or your outsourced…”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“FoxCX is a Customer Experience consultancy led by Laurence Fox.”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“customer experience innovation software as a service”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“Freeform is a customer experience research and strategy firm.”

Source: RevenueBase Database · checked Sep 28, 2026
19Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“After decades working in the Australian Contact Centre and Customer Experience Industry across both the corporate and public sectors, Justin Tippett launched CX Consult to help…”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 19 of 42 customer experience outsourcing services based in Melbourne, Australia

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 130 reachable decision-makers.

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Customer experience outsourcing services based in Melbourne, Australia at a glance

As of Sep 28, 2026
3.0%Verified-email coverage
103.9Average contacts per company
11-50Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
16
11-50
13
51-200
4
201-500
1
501-1,000
1
1,001-5,000
1
5,001-10,000
2
10001+
4

Email recency for this list is measured across the whole Australia list rather than for Melbourne, so it is reported there. Company counts and contact totals on this page are exact for Melbourne, over 42 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience outsourcing services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Melbourne, Australia whose own description of what they do matches “customer experience outsourcing services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience outsourcing services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience outsourcing services, and records with no verified work email. Companies headquartered outside Melbourne are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 130 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience outsourcing services by metro in Australia

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience outsourcing services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience outsourcing services are there based in Melbourne, Australia?

RevenueBase identified 42 customer experience outsourcing services headquartered in Melbourne, Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city in Australia has the most customer experience outsourcing services?

Sydney leads Australia with 48 headquartered companies, followed by Melbourne (42) and Brisbane (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 130 verified decision-maker contacts tracked across these 42 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.