Company lists · Data refreshed September 2026

Top 25 Customer experience optimization platforms based in India

Name: Customer experience optimization platforms based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 296 companies tracked

RevenueBase identified 296 customer experience optimization platforms headquartered in India as of September 2026 and tracks 31,994 professional contacts across them, including 3,958 with verified work emails. Bangalore is the largest hub.

This list covers customer experience optimization platforms headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

296Companies

31,994Contacts tracked

3,958Verified emails

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The 25 largest customer experience optimization platforms based in India

Ranked by team size

Top 25 of 296 customer experience optimization platforms based in India, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience optimization platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Cogent E Services	Strong evidence	Noida, IndiaHQ checked Sep 28, 2026	10001+	7,313 contacts →
	Strong evidence “We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…” Source: RevenueBase Database · checked Sep 28, 2026
2	Qdegrees	Indirect evidence	Jaipur, IndiaHQ checked Sep 28, 2026	501-1,000	533 contacts →
	Indirect evidence “QDegrees Services, we are a business consulting and product innovation company.” Source: RevenueBase Database · checked Sep 28, 2026
3	Wingify	Indirect evidence	Delhi, IndiaHQ checked Sep 28, 2026	201-500	439 contacts →
	Indirect evidence “Wingify is an India based, fast-growing software company that makes globally admired technology products.” Source: RevenueBase Database · checked Sep 28, 2026
4	Webengage	Strong evidence	Mumbai, IndiaHQ checked Sep 28, 2026	201-500	404 contacts →
	Strong evidence “WebEngage is an advanced Customer Data and Engagement Platform helping consumer brands achieve higher lifetime value and marketing ROI through personalized experiences at scale.” Source: RevenueBase Database · checked Sep 28, 2026
5	Diya Systems	Strong evidence	Mangalore, IndiaHQ checked Sep 28, 2026	1,001-5,000	389 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 28, 2026
6	Easyrewardz Software Services	Strong evidence	Gurgaon, IndiaHQ checked Sep 28, 2026	201-500	361 contacts →
	Strong evidence “Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
7	Sokrati	Indirect evidence	Pune, IndiaHQ checked Sep 28, 2026	501-1,000	360 contacts →
	Indirect evidence “Sokrati (Prev.” Source: RevenueBase Database · checked Sep 28, 2026
8	Pelatro	Partial evidence	Bengaluru, IndiaHQ checked Sep 28, 2026	201-500	340 contacts →
	Partial evidence “Pelatro is a leading customer engagement solution provider for Telecommunication.” Source: RevenueBase Database · checked Sep 28, 2026
9	Locobuzz	Partial evidence	Mumbai, IndiaHQ checked Sep 28, 2026	51-200	311 contacts →
	Partial evidence “At Locobuzz, we understand the power of meaningful customer interactions.” Source: RevenueBase Database · checked Sep 28, 2026
10	VWO	Indirect evidence	New Delhi, IndiaHQ checked Sep 28, 2026	201-500	306 contacts →
	Indirect evidence “Running an A/B testing program is tricky.” Source: RevenueBase Database · checked Sep 28, 2026
11	Innovationm	Indirect evidence	Noida, IndiaHQ checked Sep 28, 2026	201-500	277 contacts →
	Indirect evidence “We are a next-generation technology company focused on transforming businesses through intelligent solutions.” Source: RevenueBase Database · checked Sep 28, 2026
12	Manthan	Indirect evidence	Bangalore, IndiaHQ checked Sep 28, 2026	501-1,000	248 contacts →
	Indirect evidence “On January 19th, 2021, Manthan and RichRelevance merged to form Algonomy.” Source: RevenueBase Database · checked Sep 28, 2026
13	AMEYO	Strong evidence	Gurgaon, IndiaHQ checked Sep 28, 2026	501-1,000	231 contacts →
	Strong evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 28, 2026
14	Market Simplified	Strong evidence	Chennai, IndiaHQ checked Sep 28, 2026	201-500	231 contacts →
	Strong evidence “Market Simplified is a customer engagement platform provider for financial services companies, specialising in providing experience through Experience Engineering.” Source: RevenueBase Database · checked Sep 28, 2026
15	Hansa Direct	Strong evidence	Navi Mumbai, IndiaHQ checked Sep 28, 2026	501-1,000	214 contacts →
	Strong evidence “Hansa Direct – a part of Hansa Customer Equity, is a one-of-a-kind Customer Experience Centre backed by specialists across data, analytics, MarTech and digital.” Source: RevenueBase Database · checked Sep 28, 2026
16	rezo.ai	Strong evidence	Noida, IndiaHQ checked Sep 28, 2026	51-200	195 contacts →
	Strong evidence “Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.” Source: RevenueBase Database · checked Sep 28, 2026
17	Convertcart	Strong evidence	Bengaluru, IndiaHQ checked Sep 28, 2026	51-200	163 contacts →
	Strong evidence “Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.” Source: RevenueBase Database · checked Sep 28, 2026
18	Konnect Insights	Strong evidence	Mumbai, IndiaHQ checked Sep 28, 2026	51-200	157 contacts →
	Strong evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 28, 2026
19	Axeno Consulting	Strong evidence	Noida, IndiaHQ checked Sep 28, 2026	51-200	133 contacts →
	Strong evidence “A customer experience company offering an avant-garde level of solutions and services, Axeno builds the bridge between ideas, technology, and design to deliver experiences that…” Source: RevenueBase Database · checked Sep 28, 2026
20	Transorg Analytics	Indirect evidence	Gurgaon, IndiaHQ checked Sep 28, 2026	51-200	127 contacts →
	Indirect evidence “TransOrg Analytics is pushing the boundaries of what is possible with AI and Advanced Analytics for its global enterprise and large corporate clients.” Source: RevenueBase Database · checked Sep 28, 2026
21	Chat360	Strong evidence	Pune, IndiaHQ checked Sep 28, 2026	51-200	126 contacts →
	Strong evidence “Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…” Source: RevenueBase Database · checked Sep 28, 2026
22	kevit.io	Strong evidence	Rajkot, IndiaHQ checked Sep 28, 2026	51-200	120 contacts →
	Strong evidence “Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.” Source: RevenueBase Database · checked Sep 28, 2026
23	Entropik	Indirect evidence	Bengaluru, IndiaHQ checked Sep 28, 2026	51-200	116 contacts →
	Indirect evidence “Welcome to Entropik!” Source: RevenueBase Database · checked Sep 28, 2026
24	IBS Fulcro	Partial evidence	Mumbai, IndiaHQ checked Sep 28, 2026	51-200	114 contacts →
	Partial evidence “ibs fulcro is a full-stack AI native digital agency with over 23 years of experience, trusted by industry leaders like Tata Motors, Panasonic, Polycab, NPCI, Kotak Group, Zurich…” Source: RevenueBase Database · checked Sep 28, 2026
25	Intalk.io	Strong evidence	Mumbai, IndiaHQ checked Sep 28, 2026	51-200	113 contacts →
	Strong evidence “intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience optimization platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience optimization platforms.
Partial evidence: Its own public description names part of customer experience optimization platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience optimization platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 296 customer experience optimization platforms based in India

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Customer experience optimization platforms based in India at a glance

As of Sep 28, 2026

12.4%Verified-email coverage

108.1Average contacts per company

11-50Median size (employees)

11.1%Largest-city concentration · Bangalore

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

115

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 296 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience optimization platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “customer experience optimization platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience optimization platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience optimization platforms, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,958 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience optimization platforms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience optimization platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience optimization platforms are there based in India?

RevenueBase identified 296 customer experience optimization platforms headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cogent E Services, headquartered in Noida, tops this list with the largest team on record.

Which city has the most customer experience optimization platforms?

Bangalore leads with 33 headquartered companies, followed by Bengaluru (32) and Mumbai (30).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,958 verified decision-maker contacts tracked across these 296 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.