Company lists · Data refreshed September 2026

Top 25 Customer experience optimization platforms worldwide

Name: Customer experience optimization platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 4,143 companies tracked

RevenueBase identified 4,143 company matches for customer experience optimization platforms worldwide as of September 2026 and tracks 312,943 professional contacts across them, including 82,897 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer experience optimization platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for customer experience optimization platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

4,143Companies

312,943Contacts tracked

82,897Verified emails

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The 25 largest customer experience optimization platforms worldwide

Ranked by team size

Top 25 of 4,143 company matches for customer experience optimization platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Sitel Group	Exact match	Miami, FL, United StatesHQ recorded Sep 28, 2026	10001+	35,365 contacts →
	Exact match “Foundever™ is a global leader in the customer experience (CX) industry.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Sep 28, 2026	10001+	17,310 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	Startek	Exact match	Denver, United StatesHQ recorded Sep 28, 2026	10001+	14,976 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Hubspot	Exact match	Cambridge, MA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	11,077 contacts →
	Exact match “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Sep 28, 2026	10001+	8,992 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 28, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	7,347 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Cogent E Services	Exact match	Noida, IndiaHQ recorded Sep 28, 2026	10001+	7,313 contacts →
	Exact match “We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	Twilio	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,047 contacts →
	Exact match “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Qualfon	Exact match	Highland Park, MI, United StatesHQ recorded Sep 28, 2026	10001+	5,840 contacts →
	Exact match “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	Qualtrics	Exact match	Provo, United StatesHQ recorded Sep 28, 2026	5,001-10,000	5,735 contacts →
	Exact match “Qualtrics is the leader in Experience Management.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 28, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	Merkle	Exact match	Columbia, MD, United StatesHQ recorded Sep 28, 2026	10001+	4,731 contacts →
	Exact match “Merkle, a dentsu company, powers the experience economy.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Concentrix Limited Company	Exact match	Newark, CA, United StatesHQ recorded Sep 28, 2026	10001+	3,369 contacts →
	Exact match “Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Zeta Global	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,595 contacts →
	Exact match “At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ with superintelligent marketing.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	BRAZE	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,142 contacts →
	Exact match “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Second To None	Exact match	Ann Arbor, MI, United StatesHQ recorded Sep 28, 2026	n/a	2,101 contacts →
	Exact match “Your customers are human.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	Medallia	Exact match	Mclean, VA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,006 contacts →
	Exact match “Medallia is the enterprise experience platform that turns every signal into decisive action.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Sykes Philippines	Exact match	Makati City, PhilippinesHQ recorded Sep 28, 2026	10001+	1,990 contacts →
	Exact match “Sitel Philippines (formerly SYKES).” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	Actionline	Exact match	Sao Paulo, BrazilHQ recorded Sep 28, 2026	1,001-5,000	1,921 contacts →
	Exact match “Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	TSA Group - Australia	Exact match	West Perth, AustraliaHQ recorded Sep 28, 2026	1,001-5,000	1,818 contacts →
	Exact match “We’re Australia’s leading specialists in CX consultancy and services.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Op360 Officepartners360	Exact match	Ridgefield, CT, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,777 contacts →
	Exact match “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer experience optimization platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 4,143 customer experience optimization platforms worldwide

See the full list, filter by size, metro and specialty, and access 82,897 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience optimization platforms worldwide at a glance

As of Sep 28, 2026

26.5%Verified-email coverage

75.5Average contacts per company

11-50Median size (employees)

4.0%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

2,025

11-50

1,307

51-200

500

201-500

159

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer experience optimization platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “customer experience optimization platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 82,897 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer experience optimization platforms by location

38 lists · largest first

Every Customer experience optimization platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience optimization platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience optimization platforms are there worldwide?

RevenueBase identified 4,143 company matches for customer experience optimization platforms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sitel Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer experience optimization platforms?

The United States leads with 983 companies, followed by the United Kingdom (317) and India (296). Every customer experience optimization platforms list by country and city is linked on this page.

Which city has the most customer experience optimization platforms?

London leads with 164 company records, followed by New York (85) and Sao Paulo (77).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 82,897 professional contacts with verified work emails tracked across these 4,143 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.