Company lists · Data refreshed September 2026

Top 25 Customer experience consulting companies based in the United States

RevenueBase identified 2,046 customer experience consulting companies headquartered in the United States as of September 2026 and tracks 221,705 professional contacts across them, including 33,185 with verified work emails. New York is the largest hub.

This list covers customer experience consulting companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
2,046Companies
221,705Contacts tracked
33,185Verified emails
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The 25 largest customer experience consulting companies based in the United States

Ranked by team size
Top 25 of 2,046 customer experience consulting companies based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceIrvine, CA, United StatesHQ checked Sep 19, 202610001+47,558 contacts →

Strong evidence

“We’re passionate about creating customers for life by designing experiences that elevate your brand.”

Source: RevenueBase Database · checked Sep 19, 2026
2Strong evidenceMiami, FL, United StatesHQ checked Sep 19, 202610001+35,365 contacts →

Strong evidence

“Foundever™ is a global leader in the customer experience (CX) industry.”

Source: RevenueBase Database · checked Sep 19, 2026
3Strong evidenceFort Lauderdale, FL, United StatesHQ checked Sep 19, 202610001+17,310 contacts →

Strong evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceSeattle, WA, United StatesHQ checked Sep 19, 202610001+10,032 contacts →

Partial evidence

“Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidencePlantation, FL, United StatesHQ checked Sep 19, 202610001+5,863 contacts →

Partial evidence

“Everise delivers happiness to millions of customers around the world.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceHighland Park, MI, United StatesHQ checked Sep 19, 202610001+5,840 contacts →

Strong evidence

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 19, 2026
7Strong evidenceNorcross, GA, United StatesHQ checked Sep 19, 202610001+4,785 contacts →

Strong evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceColumbia, MD, United StatesHQ checked Sep 19, 202610001+4,731 contacts →

Partial evidence

“Merkle, a dentsu company, powers the experience economy.”

Source: RevenueBase Database · checked Sep 19, 2026
9Strong evidenceChelmsford, MA, United StatesHQ checked Sep 19, 20261,001-5,0003,901 contacts →

Strong evidence

“We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.”

Source: RevenueBase Database · checked Sep 19, 2026
10Strong evidenceNewark, CA, United StatesHQ checked Sep 19, 202610001+3,369 contacts →

Strong evidence

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceCambridge, MA, United StatesHQ checked Sep 19, 20261,001-5,0003,071 contacts →

Indirect evidence

“Forrester is one of the most influential research and advisory firms in the world.”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceAnn Arbor, MI, United StatesHQ checked Sep 19, 2026n/a2,101 contacts →

Partial evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 19, 2026
13Strong evidenceRidgefield, CT, United StatesHQ checked Sep 19, 20261,001-5,0001,777 contacts →

Strong evidence

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Source: RevenueBase Database · checked Sep 19, 2026
14Strong evidenceArmonk, NY, United StatesHQ checked Sep 19, 202610001+1,625 contacts →

Strong evidence

“IBM iX is your global experience design partner within IBM Consulting.”

Source: RevenueBase Database · checked Sep 19, 2026
15Strong evidenceAustin, TX, United StatesHQ checked Sep 19, 20261,001-5,0001,470 contacts →

Strong evidence

“TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.”

Source: RevenueBase Database · checked Sep 19, 2026
16Strong evidenceLos Angeles, CA, United StatesHQ checked Sep 19, 20261,001-5,0001,395 contacts →

Strong evidence

“Awesome OS specializes in high-touch customer experience for hyper-growth internet and eCommerce companies.”

Source: RevenueBase Database · checked Sep 19, 2026
17Strong evidencePrinceton, NJ, United StatesHQ checked Sep 19, 20261,001-5,0001,250 contacts →

Strong evidence

“Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.”

Source: RevenueBase Database · checked Sep 19, 2026
18Strong evidenceSandy, UT, United StatesHQ checked Sep 19, 20261,001-5,000708 contacts →

Strong evidence

“ClearSource at its core is a customer experience company.”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026501-1,000661 contacts →

Strong evidence

“Prophet is the Uncommon Growth Company-accelerating impact for business and marketing leaders through consulting, experience, and creative services.”

Source: RevenueBase Database · checked Sep 19, 2026
20Strong evidencePeachtree Corners, GA, United StatesHQ checked Sep 19, 2026501-1,000636 contacts →

Strong evidence

CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 19, 2026
21Strong evidenceNewark, NJ, United StatesHQ checked Sep 19, 2026501-1,000612 contacts →

Strong evidence

“Altudo helps ambitious enterprises turn customer experience into measurable growth.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceSalt Lake City, UT, United StatesHQ checked Sep 19, 20261,001-5,000513 contacts →

Partial evidence

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceBloomington, MN, United StatesHQ checked Sep 19, 20261,001-5,000496 contacts →

Indirect evidence

“Logic works with the world’s leading retailers to help them move faster, innovate smarter, and thrive in the face of retail disruption.”

Source: RevenueBase Database · checked Sep 19, 2026
24Strong evidenceMinneapolis, MN, United StatesHQ checked Sep 19, 2026n/a468 contacts →

Strong evidence

“The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession.”

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidenceCedar Rapids, IA, United StatesHQ checked Sep 19, 20261,001-5,000458 contacts →

Indirect evidence

“TLCx is a next-generation CX transformation partner - tech-powered, human-first, and outcomes-driven.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 2,046 customer experience consulting companies based in the United States

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Customer experience consulting companies based in the United States at a glance

As of Sep 19, 2026
15.0%Verified-email coverage
108.4Average contacts per company
1-10Median size (employees)
6.0%Largest-city concentration · New York
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
1,462
11-50
382
51-200
117
201-500
28
501-1,000
13
1,001-5,000
22
10001+
22

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 2,046 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “customer experience consulting companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 33,185 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting companies are there based in the United States?

RevenueBase identified 2,046 customer experience consulting companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Alorica, headquartered in Irvine, tops this list with the largest team on record.

Which city has the most customer experience consulting companies?

New York leads with 123 headquartered companies, followed by Chicago (61) and Atlanta (59).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 33,185 verified decision-maker contacts tracked across these 2,046 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.