Company lists · Data refreshed September 2026

Top 25 Customer experience consulting companies based in Toronto, Canada

RevenueBase identified 94 customer experience consulting companies headquartered in Toronto, Canada as of September 2026 and tracks 2,738 professional contacts across them, including 971 with verified work emails. Toronto is the largest hub.

This list covers customer experience consulting companies headquartered in Toronto, Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
94Companies
2,738Contacts tracked
971Verified emails
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The 25 largest customer experience consulting companies based in Toronto, Canada

Ranked by team size
Top 25 of 94 customer experience consulting companies based in Toronto, Canada, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 20265,001-10,0001,480 contacts →

Partial evidence

“We remove customer problems from your leadership agenda.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 20261,001-5,000430 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 19, 2026
3Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-20046 contacts →

Indirect evidence

“Data is the basis of our projects.”

Source: RevenueBase Database · checked Sep 19, 2026
4Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-20040 contacts →

Strong evidence

“We're Avida – A human-centered customer experience design company.”

Source: RevenueBase Database · checked Sep 19, 2026
5Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5035 contacts →

Strong evidence

“The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5030 contacts →

Strong evidence

“At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5026 contacts →

Partial evidence

“We are end-to-end CX partners for healthcare, bringing a bespoke, collaborative, and outcome-driven approach to creating healthcare experiences.”

Source: RevenueBase Database · checked Sep 19, 2026
8Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5018 contacts →

Strong evidence

“We're more than just a customer experience team; we're a group of innovative and dedicated professionals focused on making a real difference for businesses and their customers.”

Source: RevenueBase Database · checked Sep 19, 2026
9Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-50017 contacts →

Strong evidence

“ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5016 contacts →

Partial evidence

“CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…”

Source: RevenueBase Database · checked Sep 19, 2026
11Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5015 contacts →

Partial evidence

“Lighthouse NINE Group is a management consulting firm, with offices in Toronto and globally in the United States, Australia, and the UK, specializing in Leadership Development &…”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5013 contacts →

Partial evidence

“2toLead is one of a kind consulting services company with a unique blend of left and right brain thinking.”

Source: RevenueBase Database · checked Sep 19, 2026
13Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-20010 contacts →

Strong evidence

“Turning Problems Into Profits The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental…”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-109 contacts →

Partial evidence

“PSBX is a brand experience consultancy.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-507 contacts →

Indirect evidence

“We are Bridjr, a global transformation design and delivery consultancy.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-105 contacts →

Indirect evidence

“We’re passionate about helping you improve your business performance.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-505 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 19, 2026
18Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-103 contacts →

Strong evidence

“We are a user experience agency focused on keeping the end customer at the center of the conversation.”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-103 contacts →

Strong evidence

“Wilowe Management Consulting provides strategic insight and planning for businesses in any industry that are looking for a better customer and employee experience within an…”

Source: RevenueBase Database · checked Sep 19, 2026
20Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-103 contacts →

Strong evidence

“At rethinkCX, we craft tailored customer experience (CX) strategies to drive loyalty and growth in 2025 and beyond.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“e-Commerce & Marketing Management & Consulting Firm, specializing in optimizing CX, CPA and CRO.”

Source: RevenueBase Database · checked Sep 19, 2026
22Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“generatr solutions is a strategic consultancy and marketing services provider in one firm.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“Made Manifest is a boutique service design consultancy on a mission to make the services people rely on actually work, whether that's getting a blood test, paying a property tax…”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“Est.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 94 customer experience consulting companies based in Toronto, Canada

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Customer experience consulting companies based in Toronto, Canada at a glance

As of Sep 19, 2026
35.5%Verified-email coverage
29.1Average contacts per company
1-10Median size (employees)
100.0%Largest-city concentration · Toronto
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
65
11-50
17
51-200
5
201-500
3
1,001-5,000
2
5,001-10,000
2

Email recency for this list is measured across the whole Canada list rather than for Toronto, so it is reported there. Company counts and contact totals on this page are exact for Toronto, over 94 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Toronto, Canada whose own description of what they do matches “customer experience consulting companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting companies, and records with no verified work email. Companies headquartered outside Toronto are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 971 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting companies by metro in Canada

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting companies are there based in Toronto, Canada?

RevenueBase identified 94 customer experience consulting companies headquartered in Toronto, Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Contactpoint 360, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer experience consulting companies?

Toronto leads with 94 headquartered companies, followed by Montreal (39) and Vancouver (27).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 971 verified decision-maker contacts tracked across these 94 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.