Company lists · Data refreshed September 2026

Top 25 Customer experience companies based in the United States

Name: Customer experience companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 1,976 companies tracked

RevenueBase identified 1,976 customer experience companies headquartered in the United States as of September 2026 and tracks 279,571 professional contacts across them, including 54,629 with verified work emails. New York is the largest hub.

This list covers customer experience companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

1,976Companies

279,571Contacts tracked

54,629Verified emails

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The 25 largest customer experience companies based in the United States

Ranked by team size

Top 25 of 1,976 customer experience companies based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Alorica	Strong evidence	Irvine, CA, United StatesHQ checked Sep 19, 2026	10001+	47,558 contacts →
	Strong evidence “We’re passionate about creating customers for life by designing experiences that elevate your brand.” Source: RevenueBase Database · checked Sep 19, 2026
2	Sitel Group	Strong evidence	Miami, FL, United StatesHQ checked Sep 19, 2026	10001+	35,365 contacts →
	Strong evidence “Foundever™ is a global leader in the customer experience (CX) industry.” Source: RevenueBase Database · checked Sep 19, 2026
3	IQOR	Strong evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 19, 2026	10001+	17,310 contacts →
	Strong evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 19, 2026
4	ZS	Indirect evidence	Evanston, IL, United StatesHQ checked Sep 19, 2026	10001+	16,896 contacts →
	Indirect evidence “ZS is a management consulting and technology firm that partners with companies to improve life and how we live it.” Source: RevenueBase Database · checked Sep 19, 2026
5	Slalom	Indirect evidence	Seattle, WA, United StatesHQ checked Sep 19, 2026	10001+	10,032 contacts →
	Indirect evidence “Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always.” Source: RevenueBase Database · checked Sep 19, 2026
6	Yash Technologies	Partial evidence	East Moline, IL, United StatesHQ checked Sep 19, 2026	5,001-10,000	7,769 contacts →
	Partial evidence “YASH Technologies is a consulting-led transformation partner with a proven track record of helping customers address their current and prospective digital transformation…” Source: RevenueBase Database · checked Sep 19, 2026
7	Everise	Partial evidence	Plantation, FL, United StatesHQ checked Sep 19, 2026	10001+	5,863 contacts →
	Partial evidence “Everise delivers happiness to millions of customers around the world.” Source: RevenueBase Database · checked Sep 19, 2026
8	Qualfon	Strong evidence	Highland Park, MI, United StatesHQ checked Sep 19, 2026	10001+	5,840 contacts →
	Strong evidence “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Source: RevenueBase Database · checked Sep 19, 2026
9	Fusion CX	Strong evidence	Norcross, GA, United StatesHQ checked Sep 19, 2026	10001+	4,785 contacts →
	Strong evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 19, 2026
10	Merkle	Partial evidence	Columbia, MD, United StatesHQ checked Sep 19, 2026	10001+	4,731 contacts →
	Partial evidence “Merkle, a dentsu company, powers the experience economy.” Source: RevenueBase Database · checked Sep 19, 2026
11	Harte Hanks	Strong evidence	Chelmsford, MA, United StatesHQ checked Sep 19, 2026	1,001-5,000	3,901 contacts →
	Strong evidence “We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.” Source: RevenueBase Database · checked Sep 19, 2026
12	Concentrix Limited Company	Strong evidence	Newark, CA, United StatesHQ checked Sep 19, 2026	10001+	3,369 contacts →
	Strong evidence “Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…” Source: RevenueBase Database · checked Sep 19, 2026
13	Forrester	Indirect evidence	Cambridge, MA, United StatesHQ checked Sep 19, 2026	1,001-5,000	3,071 contacts →
	Indirect evidence “Forrester is one of the most influential research and advisory firms in the world.” Source: RevenueBase Database · checked Sep 19, 2026
14	Etech Global Services	Strong evidence	Nacogdoches, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	2,964 contacts →
	Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 19, 2026
15	ACL Digital	Partial evidence	San Jose, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	2,640 contacts →
	Partial evidence “ACL Digital is a design-led Digital Experience, Product Innovation, Solutions, and Consulting offerings leader.” Source: RevenueBase Database · checked Sep 19, 2026
16	Five9	Strong evidence	San Ramon, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	2,584 contacts →
	Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 19, 2026
17	Second To None	Partial evidence	Ann Arbor, MI, United StatesHQ checked Sep 19, 2026	n/a	2,101 contacts →
	Partial evidence “Your customers are human.” Source: RevenueBase Database · checked Sep 19, 2026
18	Op360 Officepartners360	Strong evidence	Ridgefield, CT, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,777 contacts →
	Strong evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 19, 2026
19	Faneuil INC	Partial evidence	Hampton, VA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,711 contacts →
	Partial evidence “Faneuil is now part of Continuum Global Solutions This exciting evolution marks a significant step in our commitment to delivering unmatched customer care and transforming digital…” Source: RevenueBase Database · checked Sep 19, 2026
20	IBM IX	Partial evidence	Armonk, NY, United StatesHQ checked Sep 19, 2026	10001+	1,625 contacts →
	Partial evidence “IBM iX is your global experience design partner within IBM Consulting.” Source: RevenueBase Database · checked Sep 19, 2026
21	Argano	Indirect evidence	Plano, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,603 contacts →
	Indirect evidence “Argano is the world’s first and largest digital services consultancy focused exclusively on enabling high performance across our clients’ business operations, at scale and around…” Source: RevenueBase Database · checked Sep 19, 2026
22	Dialamerica	Indirect evidence	Mahwah, NJ, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,536 contacts →
	Indirect evidence “DialAmerica is now Aucera.” Source: RevenueBase Database · checked Sep 19, 2026
23	Ttec Digital	Strong evidence	Austin, TX, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,470 contacts →
	Strong evidence “TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.” Source: RevenueBase Database · checked Sep 19, 2026
24	Awesome CX	Strong evidence	Los Angeles, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,395 contacts →
	Strong evidence “Awesome OS specializes in high-touch customer experience for hyper-growth internet and eCommerce companies.” Source: RevenueBase Database · checked Sep 19, 2026
25	Unifycx	Strong evidence	Louisville, KY, United StatesHQ checked Sep 19, 2026	5,001-10,000	1,270 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience companies.
Partial evidence: Its own public description names part of customer experience companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 1,976 customer experience companies based in the United States

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Customer experience companies based in the United States at a glance

As of Sep 19, 2026

19.5%Verified-email coverage

141.5Average contacts per company

1-10Median size (employees)

5.4%Largest-city concentration · New York

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

1,217

11-50

421

51-200

175

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,976 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer experience companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 54,629 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience companies are there based in the United States?

RevenueBase identified 1,976 customer experience companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Alorica, headquartered in Irvine, tops this list with the largest team on record.

Which city has the most customer experience companies?

New York leads with 106 headquartered companies, followed by Chicago (68) and Atlanta (62).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 54,629 verified decision-maker contacts tracked across these 1,976 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.