Company lists · Data refreshed September 2026

Top 25 Customer experience companies based in Sydney, Australia

Name: Customer experience companies based in Sydney, Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 130 companies tracked

RevenueBase identified 130 customer experience companies headquartered in Sydney, Australia as of September 2026 and tracks 851 professional contacts across them, including 320 with verified work emails. Sydney is the largest hub.

This list covers customer experience companies headquartered in Sydney, Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

130Companies

851Contacts tracked

320Verified emails

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The 25 largest customer experience companies based in Sydney, Australia

Ranked by team size

Top 25 of 130 customer experience companies based in Sydney, Australia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Customer Science	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	44 contacts →
	Strong evidence “Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company.” Source: RevenueBase Database · checked Sep 19, 2026
2	RE Part Of M C Saatchi Consulting	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	51-200	41 contacts →
	Partial evidence “Re is a global brand-led design and experience business.” Source: RevenueBase Database · checked Sep 19, 2026
3	Idea Science	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	51-200	30 contacts →
	Indirect evidence “Idea Science is now part of the Nexifi Group!” Source: RevenueBase Database · checked Sep 19, 2026
4	Bluelink International Australia	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	51-200	30 contacts →
	Partial evidence “Elevate Your Brand with BlueLink’s Premier Customer Relationship Solutions Founded in 1992 as a subsidiary of Air France, BlueLink excels in crafting exceptional customer…” Source: RevenueBase Database · checked Sep 19, 2026
5	The Bridge International	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	30 contacts →
	Partial evidence “The Bridge International is a non-traditional management consulting team operating in Australia and internationally, with deep client side experience within the financial services…” Source: RevenueBase Database · checked Sep 19, 2026
6	The Strategy Group	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	27 contacts →
	Indirect evidence “The Strategy Group’s expertise sits at the nexus between the corporate, entrepreneurial and academic worlds.” Source: RevenueBase Database · checked Sep 19, 2026
7	Switch	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	51-200	26 contacts →
	Strong evidence “Switch is a multi-award-winning digital experience and technology agency with proven success in deliver with proven success in delivering the complete vision for customer…” Source: RevenueBase Database · checked Sep 19, 2026
8	ZUNI	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	20 contacts →
	Indirect evidence “Zuni is an independent Strategy Consultancy, based in Sydney, but working across Australia.” Source: RevenueBase Database · checked Sep 19, 2026
9	Human Experience AU	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	19 contacts →
	Strong evidence “Helping businesses provide an exceptional customer experience, consistently.” Source: RevenueBase Database · checked Sep 19, 2026
10	Pollen Digital	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	16 contacts →
	Indirect evidence “We are digital business designers.” Source: RevenueBase Database · checked Sep 19, 2026
11	Comet CX	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	15 contacts →
	Indirect evidence “Comet is a digitally focused CX agency.” Source: RevenueBase Database · checked Sep 19, 2026
12	Herbert Digital	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	15 contacts →
	Indirect evidence “Herbert is an independent digital solutions consultancy driven by understanding human needs, harnessing technical capability, infusing beautiful design, and looking to future…” Source: RevenueBase Database · checked Sep 19, 2026
13	Upgrowth	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	14 contacts →
	Indirect evidence “Upgrowth is a Digital Product and Data Studio.” Source: RevenueBase Database · checked Sep 19, 2026
14	ACT XM	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	12 contacts →
	Strong evidence “Unlock the power of experience management to impress your customers, inspire your teams and build your brand.” Source: RevenueBase Database · checked Sep 19, 2026
15	The Customer Experience Company	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	12 contacts →
	Strong evidence “The Customer Experience Company (CEC) is a leading strategic design, experience design, and digital implementation consultancy based in Sydney.” Source: RevenueBase Database · checked Sep 19, 2026
16	Cxo2	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	10 contacts →
	Strong evidence “Customer experience is one of the most powerful commercial levers a leader can pull - and one of the most underused.” Source: RevenueBase Database · checked Sep 19, 2026
17	Arinum Solutions PTY Limited	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	10 contacts →
	Partial evidence “There is no doubt that, your customers are the driving force behind the success of your brand.” Source: RevenueBase Database · checked Sep 19, 2026
18	Poignand Consulting	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	8 contacts →
	Partial evidence “We're a strategic marketing and sales enablement consultancy that unlocks customer value for businesses.” Source: RevenueBase Database · checked Sep 19, 2026
19	Redeemx	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	8 contacts →
	Strong evidence “redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…” Source: RevenueBase Database · checked Sep 19, 2026
20	Proto CX	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	8 contacts →
	Strong evidence “So in 2017 through 2019, we developed an entirely new way of thinking about how companies improve their experience for both their customers and their staff in a way that generates…” Source: RevenueBase Database · checked Sep 19, 2026
21	Drumline Digital	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	7 contacts →
	Strong evidence “Drumline Digital helps brands turn customer behaviour into insight, insight into experiences that matter, all using technology that fits you and your team.” Source: RevenueBase Database · checked Sep 19, 2026
22	Lumos Digital	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	7 contacts →
	Partial evidence “Lumos helps senior leaders shape complex digital, customer and transformation priorities into clear decisions, investment pathways and delivery-ready plans.” Source: RevenueBase Database · checked Sep 19, 2026
23	BTS Strategic Consulting PTY LTD	Indirect evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	6 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 19, 2026
24	Mystery Customer	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	11-50	5 contacts →
	Strong evidence “Mystery Customer are leading experts in the customer experience (CX), insight and activation business.” Source: RevenueBase Database · checked Sep 19, 2026
25	Behavjōr	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	1-10	4 contacts →
	Partial evidence “Behavjōr is a team of highly experienced researchers, strategists, and designers who apply their craft and years of experience to transform complex challenges into opportunities.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience companies.
Partial evidence: Its own public description names part of customer experience companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 130 customer experience companies based in Sydney, Australia

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Customer experience companies based in Sydney, Australia at a glance

As of Sep 19, 2026

37.6%Verified-email coverage

6.5Average contacts per company

1-10Median size (employees)

100.0%Largest-city concentration · Sydney

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

501-1,000

1,001-5,000

Email recency for this list is measured across the whole Australia list rather than for Sydney, so it is reported there. Company counts and contact totals on this page are exact for Sydney, over 130 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Sydney, Australia whose own description of what they do matches “customer experience companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience companies, and records with no verified work email. Companies headquartered outside Sydney are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 320 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience companies by metro in Australia

Customer experience companies in Sydney130
Customer experience companies in Melbourne102
Customer experience companies in Brisbane26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience companies are there based in Sydney, Australia?

RevenueBase identified 130 customer experience companies headquartered in Sydney, Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Customer Science, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most customer experience companies?

Sydney leads with 130 headquartered companies, followed by Melbourne (102) and Brisbane (26).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 320 verified decision-maker contacts tracked across these 130 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.