Company lists · Data refreshed September 2026
Top 25 Customer experience companies based in Switzerland
RevenueBase identified 111 customer experience companies headquartered in Switzerland as of September 2026 and tracks 2,921 professional contacts across them, including 1,370 with verified work emails. Zurich is the largest hub.
This list covers customer experience companies headquartered in Switzerland, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience companies based in Switzerland
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,058 contacts → | ||||
Partial evidence “Merkle (a dentsu company) is a global professional services and consulting company specialising in data-driven experience and business transformation, combining strategy, data…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 2 | 767 contacts → | ||||
Indirect evidence “Metyis is a global firm operating across a wide range of industries, delivering AI & Data, Digital Commerce, and Global Business Solutions, as well as providing Advisory Services.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 3 | 312 contacts → | ||||
Indirect evidence “25+ years.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 4 | 88 contacts → | ||||
Strong evidence “DialogWorld gestaltet moderne Customer Experience für Unternehmen in der Schweiz.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 5 | 67 contacts → | ||||
Indirect evidence “gateB is a global consulting and implementation company that unlocks the digital potential of its clients.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 6 | 50 contacts → | ||||
Partial evidence “Capptoo - Customer & Employee Engagement Experts Founded in early 2017 with HQ based in Zurich, Switzerland, we are a first class advisory and software agency focusing on…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 7 | 22 contacts → | ||||
Indirect evidence “We are an established creative consultancy with deep roots in the Swiss market.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 8 | 20 contacts → | ||||
Indirect evidence “Julhiet Sterwen Switzerland is the Swiss branch of Julhiet Sterwen, a strategy, transformation and innovation consultancy.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 9 | 18 contacts → | ||||
Indirect evidence “NeumannZanetti & Partner wurde 1996 in der Schweiz gegründet.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 10 | 17 contacts → | ||||
Strong evidence “Mavericx.ch | Customer Experience | Cutting-edge Experience | Cloud Experience #CX #CRM #Marketing #CDP #DMP #Salesforce #Automation #BPM #ProcessMining #Celonis #RPA #UiPath #AI…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 11 | 16 contacts → | ||||
Indirect evidence “CALYDO - Creative Solutions for Digital Growth Calydo steht für strategisches Wachstum und nachhaltige Markenentwicklung.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 12 | 15 contacts → | ||||
Partial evidence “Stimmt is a management consultancy that specialises in creating and developing valuable customer relationships.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 13 | 15 contacts → | ||||
Indirect evidence “We’re an outstanding team of over 80 global consultants from all walks of life.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 14 | 14 contacts → | ||||
Indirect evidence “Si nous sommes spécialisés en matière de gestion de la relation client, c’est avant tout parce que nous sommes convaincus que le client devrait se trouver au centre des pensées de…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 15 | 13 contacts → | ||||
Indirect evidence “For 50 years, Input Consulting has been one of the leading Swiss consulting boutiques for growth projects in the areas of business transformation and market performance.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 16 | 11 contacts → | ||||
Strong evidence “Tinext is a provider of bespoke digital experiences, helping enterprise customers generate more value for their businesses.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 17 | 11 contacts → | ||||
Indirect evidence “Die erfolgreichsten Unternehmen haben eines gemeinsam: Sie setzen auf Kundenzentrierung und nutzen die Chancen der Digitalisierung.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 18 | 10 contacts → | ||||
Partial evidence “We help organizations to become truly customer-centric and thus sustainably secure their competitive advantages.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 19 | 10 contacts → | ||||
Indirect evidence “In a world of algorithms, artificial intelligence and word of mouth, companies and organisations have no other choice than perfection.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 20 | 9 contacts → | ||||
Indirect evidence “Since 2008, Sinartis has been helping businesses evolve digitally with tailored, results-oriented solutions.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 21 | 8 contacts → | ||||
Strong evidence “Customer Experience & Digital Customer Interaction” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 22 | 7 contacts → | ||||
Strong evidence “At admire, we combine a deep passion for customer centricity with a strategic approach to designing exceptional customer experiences and creating lasting relationships between…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 23 | 7 contacts → | ||||
Partial evidence “Als vorausdenkende Agentur für Digital Business und Experience Design gestalten wir den digitalen Wandel.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 24 | 6 contacts → | ||||
Indirect evidence “MRC Omnichannel is a Consulting and Digital company based in Lugano, Switzerland - an area that has always been focused on innovation.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 25 | 6 contacts → | ||||
Partial evidence “WATC Consulting is the leading European strategy consultancy in customer management.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience companies.
- Partial evidence
- Its own public description names part of customer experience companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 111 customer experience companies based in Switzerland
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Customer experience companies based in Switzerland at a glance
As of Sep 19, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Switzerland, so it is reported there. Company counts and contact totals on this page are exact for Switzerland, over 111 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Switzerland whose own description of what they do matches “customer experience companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience companies, and records with no verified work email. Companies headquartered outside Switzerland are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,370 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer experience companies by metro
- Customer experience companies in Zurich26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience companies are there based in Switzerland?
RevenueBase identified 111 customer experience companies headquartered in Switzerland as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Merkle Dach, headquartered in Geneva, tops this list with the largest team on record.
Which city has the most customer experience companies?
Zurich leads with 26 headquartered companies, followed by Geneva (6) and Baar (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,370 verified decision-maker contacts tracked across these 111 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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