Company lists · Data refreshed September 2026
Top 25 Customer experience companies based in Italy
RevenueBase identified 102 customer experience companies headquartered in Italy as of September 2026 and tracks 2,737 professional contacts across them, including 1,139 with verified work emails. Milano is the largest hub.
This list covers customer experience companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience companies based in Italy
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 277 contacts → | ||||
Partial evidence “Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 2 | 204 contacts → | ||||
Strong evidence “Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 3 | 186 contacts → | ||||
Partial evidence “Impresoft Engage is a unique reality in the Italian landscape, born with the goal of connecting businesses to the customer of tomorrow by establishing a strong and lasting bond.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 4 | 155 contacts → | ||||
Partial evidence “Customer Journey Consulting” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 5 | 124 contacts → | ||||
Indirect evidence “DIALOGO Italia con sede a Verona è da oltre 15 anni specializzata nella consulenza strategica e nello sviluppo e la realizzazione di attività di marketing e comunicazione.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 6 | 109 contacts → | ||||
Indirect evidence “Siamo HNRG e l’innovazione è da sempre nel nostro DNA.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 7 | 99 contacts → | ||||
Indirect evidence “We embrace contemporary digital culture.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 8 | 84 contacts → | ||||
Indirect evidence “Lobra is a boutique consultancy of Digital Excellence.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 9 | 84 contacts → | ||||
Partial evidence “Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 10 | 71 contacts → | ||||
Partial evidence “XCC – eXperience Cloud Consulting è il brand parte di [Alkemy] Data.Tech.AI, l’area di Alkemy Group specializzata nell’evoluzione di modelli di business potenziati dalla…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 11 | 69 contacts → | ||||
Indirect evidence “Merkle è un'azienda leader nella gestione dell'esperienza dei clienti (CXM).” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 12 | 65 contacts → | ||||
Indirect evidence “Kettydo, società del gruppo DGS, è il partner strategico per la progettazione di sistemi evoluti di engagement e loyalty, capaci di trasformare l’interazione tra persone e brand…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 13 | 56 contacts → | ||||
Indirect evidence “Consulenti di CRM per portare il tuo business ad alta quota (La testa oltre la nuvola) La parola magica è trasformazione digitale.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 14 | 45 contacts → | ||||
Strong evidence “Customer Experience Italia has been working in consulting since 2013.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 15 | 42 contacts → | ||||
Partial evidence “Conflux is a service design company with a focus on user experience.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 16 | 42 contacts → | ||||
Indirect evidence “GAP - SPEAK HUMAN Crediamo che il vero valore di un'azienda risieda nelle relazioni che è in grado di costruire, sviluppare e mantenere nel tempo.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 17 | 38 contacts → | ||||
Partial evidence “SpotView è una società di consulenza e progettazione digitale che opera nelle aree più innovative del Digital- user experience e content creation - web e mobile development -…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 18 | 37 contacts → | ||||
Indirect evidence “To be or not to be?” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 19 | 35 contacts → | ||||
Indirect evidence “Born in 2011 from an idea of Fabio and Mirko Lalli, we are a Digital Consulting Company that creates digital solutions by integrating technology and communication.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 20 | 29 contacts → | ||||
Strong evidence “DMA è una customer experience company per il B2B che aiuta le aziende a crescere il loro business migliorando la gestione dei clienti, rendendo più efficienti i processi e…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 21 | 28 contacts → | ||||
Indirect evidence “La nostra missione è rafforzare il legame tra il tuo brand e i tuoi clienti, posizionandoli al centro di ogni strategia che sviluppiamo e assicurandoti una crescita tangibile e…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 22 | 27 contacts → | ||||
Indirect evidence “Revolutionize CX with human-centered artificial intelligence with XCALLY.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 23 | 23 contacts → | ||||
Indirect evidence “Siamo una società di consulenza e system integration, specializzata nel disegno e nell’implementazione di progetti di digital transformation strategici e finalizzati alla…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 24 | 23 contacts → | ||||
Indirect evidence “Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 25 | 21 contacts → | ||||
Strong evidence “Calton is a Customer Experience and Review Management solution.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience companies.
- Partial evidence
- Its own public description names part of customer experience companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 102 customer experience companies based in Italy
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Customer experience companies based in Italy at a glance
As of Sep 19, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 102 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Italy whose own description of what they do matches “customer experience companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,139 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience companies are there based in Italy?
RevenueBase identified 102 customer experience companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Nethex, headquartered in Roma, tops this list with the largest team on record.
Which city has the most customer experience companies?
Milano leads with 16 headquartered companies, followed by Roma (14) and Milan (9).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,139 verified decision-maker contacts tracked across these 102 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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