Company lists · Data refreshed September 2026

Top 25 Customer experience companies based in Germany

RevenueBase identified 292 customer experience companies headquartered in Germany as of September 2026 and tracks 7,216 professional contacts across them, including 2,631 with verified work emails. Berlin is the largest hub.

This list covers customer experience companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
292Companies
7,216Contacts tracked
2,631Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer experience companies based in Germany

Ranked by team size
Top 25 of 292 customer experience companies based in Germany, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidence80801, GermanyHQ checked Sep 19, 20261,001-5,0001,271 contacts →

Indirect evidence

“About valantic valantic is one of the fastest growing digital solutions, consulting, and software companies on the market.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceBerlin, GermanyHQ checked Sep 19, 2026501-1,000819 contacts →

Indirect evidence

“We are IBM iX.”

Source: RevenueBase Database · checked Sep 19, 2026
3Strong evidenceWalldorf, GermanyHQ checked Sep 19, 202610001+697 contacts →

Strong evidence

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Source: RevenueBase Database · checked Sep 19, 2026
4Strong evidenceMunich, GermanyHQ checked Sep 19, 2026201-500336 contacts →

Strong evidence

“We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…”

Source: RevenueBase Database · checked Sep 19, 2026
5Strong evidenceMunich, GermanyHQ checked Sep 19, 20261,001-5,000229 contacts →

Strong evidence

“As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceRadolfzell, GermanyHQ checked Sep 19, 2026201-500212 contacts →

Strong evidence

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Source: RevenueBase Database · checked Sep 19, 2026
7Indirect evidenceMunich, GermanyHQ checked Sep 19, 2026201-500211 contacts →

Indirect evidence

“Ray Sono navigates clients through the complexities of the digital era, strategically positioning them for success.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceOsnabrück, GermanyHQ checked Sep 19, 2026201-500168 contacts →

Partial evidence

“Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceMunich, GermanyHQ checked Sep 19, 202651-200150 contacts →

Partial evidence

“Everyone wants direct bookings, lower costs, and happy customers.TrustYou is on a mission to make all of these possible.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceBodenheim, GermanyHQ checked Sep 19, 2026201-500147 contacts →

Indirect evidence

“The iTSM Group consists of iTSM Consulting GmbH, founded in as the parent company, and its wholly-owned subsidiaries iTSM-Solutions GmbH, iTSM Trusted Quality GmbH, Trusted…”

Source: RevenueBase Database · checked Sep 19, 2026
11Strong evidenceMunich, GermanyHQ checked Sep 19, 202651-200136 contacts →

Strong evidence

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceStuttgart, GermanyHQ checked Sep 19, 202610001+124 contacts →

Partial evidence

“Accenture Song accelerates growth and value for our clients through sustained customer relevance.”

Source: RevenueBase Database · checked Sep 19, 2026
13Strong evidenceBerlin, GermanyHQ checked Sep 19, 202651-200103 contacts →

Strong evidence

“We are experience engineers and help companies to define, create and deliver the best digital experience for customers worldwide.”

Source: RevenueBase Database · checked Sep 19, 2026
14Strong evidenceGütersloh, GermanyHQ checked Sep 19, 2026201-50096 contacts →

Strong evidence

“Syskoplan Reply ist im Reply Netzwerk der Experte für SAP Customer Experience.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceAachen, GermanyHQ checked Sep 19, 2026201-50079 contacts →

Indirect evidence

“Flaixible ist ein junges, dynamisches und ambitioniertes Unternehmen.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceStuttgart, GermanyHQ checked Sep 19, 202651-20077 contacts →

Indirect evidence

“port-neo ist eine Full-Service-CX-Agentur.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceErlangen, GermanyHQ checked Sep 19, 2026201-50076 contacts →

Indirect evidence

“Wir sind führende Business Consultancy & IT Solution Integrator im Kundenmanagement.”

Source: RevenueBase Database · checked Sep 19, 2026
18Strong evidenceBerlin, GermanyHQ checked Sep 19, 2026n/a73 contacts →

Strong evidence

“TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceDüsseldorf, GermanyHQ checked Sep 19, 202651-20071 contacts →

Indirect evidence

“Innovation, Offenheit, Fairness, Vertrauen – die Grundlage für alles Seit 30 Jahren dürfen wir Unternehmen und Behörden dabei unterstützen, die Bedürfnisse ihrer Kunden digital zu…”

Source: RevenueBase Database · checked Sep 19, 2026
20Strong evidenceBerlin, GermanyHQ checked Sep 19, 202651-20059 contacts →

Strong evidence

“Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.”

Source: RevenueBase Database · checked Sep 19, 2026
21Indirect evidenceMunich, GermanyHQ checked Sep 19, 202651-20059 contacts →

Indirect evidence

“We work with leading premium brands worldwide to deliver a range of tailored solutions.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceIsmaning, GermanyHQ checked Sep 19, 202651-20057 contacts →

Partial evidence

“Iskander Business Partner is an owner-managed consulting firm specializing in Customer Centricity, Data Based Marketing & Sales, Digital Excellence and Smart Products &…”

Source: RevenueBase Database · checked Sep 19, 2026
23Strong evidenceBerlin, GermanyHQ checked Sep 19, 202651-20053 contacts →

Strong evidence

“Ihr Experte für Customer Experience Management in der Automobilbranche.”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceKöln, GermanyHQ checked Sep 19, 202651-20052 contacts →

Indirect evidence

“NEOMATIC is more than just a consultancy!”

Source: RevenueBase Database · checked Sep 19, 2026
25Partial evidenceKöln, GermanyHQ checked Sep 19, 202651-20048 contacts →

Partial evidence

“Als Digital Experience Unternehmen vereint synaigy Agentur, Beratungs- und Technologiekompetenz – für nachhaltigen Erfolg in Commerce, CMS, Data und AI.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 292 customer experience companies based in Germany

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 2,631 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer experience companies based in Germany at a glance

As of Sep 19, 2026
36.5%Verified-email coverage
24.7Average contacts per company
1-10Median size (employees)
10.6%Largest-city concentration · Berlin
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
160
11-50
77
51-200
33
201-500
12
501-1,000
2
1,001-5,000
4
10001+
3

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 292 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer experience companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,631 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience companies by metro

  • Customer experience companies in Berlin31
  • Customer experience companies in Hamburg25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience companies are there based in Germany?

RevenueBase identified 292 customer experience companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Valantic, headquartered in Munchen, tops this list with the largest team on record.

Which city has the most customer experience companies?

Berlin leads with 31 headquartered companies, followed by Hamburg (25) and Dusseldorf (20).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,631 verified decision-maker contacts tracked across these 292 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

Ready to reach these companies? Verified emails and direct dials for all 292 customer experience companies based in Germany. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.