Company lists · Data refreshed November 2026

Top 25 Customer experience analytics firms based in the United States

RevenueBase identified 514 company matches for customer experience analytics firms associated with the United States as of November 2026 and tracks 83,640 professional contacts across them, including 12,189 with verified work emails. New York is the largest hub.

This list covers company matches for customer experience analytics firms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 6, 2026 How this list was built
514Companies
83,640Contacts tracked
12,189Verified emails
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The 25 largest customer experience analytics firms based in the United States

Ranked by team size
Top 25 of 514 company matches for customer experience analytics firms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 6, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchFort Lauderdale, FL, United StatesHQ recorded Nov 6, 202610001+20,762 contacts →

Exact match

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
2Exact matchTampa, SC, United StatesHQ recorded Nov 6, 202610001+16,408 contacts →

Exact match

“Foundever™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
3Exact matchHighland Park, TX, United StatesHQ recorded Nov 6, 202610001+6,719 contacts →

Exact match

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
4Exact matchBrook Green, AR, United StatesHQ recorded Nov 6, 20261,001-5,0003,034 contacts →

Exact match

“dunnhumby helps businesses grow through faster, better decision making, as the essential intelligence layer connecting the world’s leading retailers and brands.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
5Exact matchNewark, CA, United StatesHQ recorded Nov 6, 202610001+2,585 contacts →

Exact match

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
6Exact matchAnn Arbor, MI, United StatesHQ recorded Nov 6, 2026n/a2,343 contacts →

Exact match

“Your customers are human.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
7Exact matchMclean, VA, United StatesHQ recorded Nov 6, 20261,001-5,0002,106 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
8Exact matchLivonia, MI, United StatesHQ recorded Nov 6, 20261,001-5,0001,232 contacts →

Exact match

“Welcome to Escalent.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
9Exact matchTroy, MI, United StatesHQ recorded Nov 6, 2026501-1,000767 contacts →

Exact match

“J.D.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
10Exact matchLincoln, NE, United StatesHQ recorded Nov 6, 2026201-500745 contacts →

Exact match

“For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge in healthcare experience management, humanizing healthcare, and supporting organizations in their understanding…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
11Exact matchPeachtree Corners, GA, United StatesHQ recorded Nov 6, 2026501-1,000654 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
12Exact matchPort Washington, NY, United StatesHQ recorded Nov 6, 20261,001-5,000582 contacts →

Exact match

“NPD offers data, industry expertise, and prescriptive analytics to help our clients grow their businesses in a changing world.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
13Exact matchSan Francisco, CA, United StatesHQ recorded Nov 6, 2026501-1,000563 contacts →

Exact match

“data.ai is now part of Sensor Tower!”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
14Exact matchRemote-first Organization, United StatesHQ recorded Nov 6, 2026201-500559 contacts →

Exact match

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
15Exact matchCulver City, CA, United StatesHQ recorded Nov 6, 2026501-1,000548 contacts →

Exact match

“MarketCast measures what moves people.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
16Exact matchLehi, UT, United StatesHQ recorded Nov 6, 20261,001-5,000480 contacts →

Exact match

“At MaritzCX, a Press Ganey company, our mission is to help our clients improve experiences at the intersection of value-where customer, employee, and business needs come together.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
17Exact matchColorado Springs, CO, United StatesHQ recorded Nov 6, 2026501-1,000448 contacts →

Exact match

“Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
18Exact matchPalo Alto, CA, United StatesHQ recorded Nov 6, 2026201-500421 contacts →

Exact match

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
19Exact matchFoster City, CA, United StatesHQ recorded Nov 6, 2026201-500419 contacts →

Exact match

“Conviva transforms every digital interaction, across apps, websites, and AI agents, into outcome-based intelligence that reveals how experiences truly perform and drive results.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
20Exact matchSan Jose, CA, United StatesHQ recorded Nov 6, 2026201-500359 contacts →

Exact match

“Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
21Exact matchCharlotte, NC, United StatesHQ recorded Nov 6, 2026201-500252 contacts →

Exact match

“Ardor IT Solutions is a global technology solutions company helping organizations transform through AI, cloud, cybersecurity, digital engineering, and managed services.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
22Exact matchSan Ramon, CA, United StatesHQ recorded Nov 6, 2026201-500246 contacts →

Exact match

“Great experiences build trust.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
23Exact matchMountain View, CA, United StatesHQ recorded Nov 6, 202651-200219 contacts →

Exact match

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
24Exact matchSan Francisco, CA, United StatesHQ recorded Nov 6, 2026201-500202 contacts →

Exact match

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
25Exact matchFort Myers, FL, United StatesHQ recorded Nov 6, 2026201-500201 contacts →

Exact match

“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase

Showing 25 of 514 customer experience analytics firms based in the United States

See the full list, filter by size, metro and specialty, and access 12,189 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience analytics firms based in the United States at a glance

As of Nov 6, 2026
14.6%Verified-email coverage
162.7Average contacts per company
11-50Median size (employees)
7.0%Largest-city concentration · New York
Nov 6, 2026Page data refreshed

Companies by employee count

1-10
222
11-50
168
51-200
71
201-500
26
501-1,000
10
1,001-5,000
8
10001+
9

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 514 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer experience analytics firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 12,189 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience analytics firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience analytics firms are there based in the United States?

RevenueBase identified 514 company matches for customer experience analytics firms associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IQOR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience analytics firms?

New York leads with 36 company records, followed by San Francisco (30) and Atlanta (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 12,189 professional contacts with verified work emails tracked across these 514 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.