Company lists · Data refreshed November 2026

Top 24 Customer experience analytics firms based in Australia

RevenueBase identified 93 company matches for customer experience analytics firms associated with Australia as of November 2026 and tracks 3,234 professional contacts across them, including 939 with verified work emails. Melbourne is the largest hub.

This list covers company matches for customer experience analytics firms associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 6, 2026 How this list was built
93Companies
3,234Contacts tracked
939Verified emails
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The 24 largest customer experience analytics firms based in Australia

Ranked by team size
Top 24 of 93 company matches for customer experience analytics firms based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 6, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchWest Perth, AustraliaHQ recorded Nov 6, 20261,001-5,0002,071 contacts →

Exact match

“We’re Australia’s leading specialists in CX consultancy and services.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
2Exact matchSydney, AustraliaHQ recorded Nov 6, 202651-200164 contacts →

Exact match

“Dovetail is the always-on customer intelligence platform that automatically centralizes and instantly transforms every customer interaction into actionable insights that are…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
3Exact matchSydney, AustraliaHQ recorded Nov 6, 202651-200108 contacts →

Exact match

“Platform One is a Customer Intelligence agency transforming how businesses understand and engage with their customers.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
4Exact matchNorth Sydney, AustraliaHQ recorded Nov 6, 202651-20077 contacts →

Exact match

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
5Exact matchMelbourne, AustraliaHQ recorded Nov 6, 202651-20063 contacts →

Exact match

“We’re leaders in integrated experience management, research and consulting.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
6Exact matchCremorne, AustraliaHQ recorded Nov 6, 202651-20053 contacts →

Exact match

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
7Exact matchMillers Point, AustraliaHQ recorded Nov 6, 2026201-50053 contacts →

Exact match

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
8Exact matchMelbourne, AustraliaHQ recorded Nov 6, 202611-5052 contacts →

Exact match

“CSBA is a 25-year-old customer experience insights agency.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
9Exact matchLavender Bay, AustraliaHQ recorded Nov 6, 202611-5030 contacts →

Exact match

“Fonto’s measures brand level, per capita consumer spending and directly surveys buyers based on their actual transactions.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
10Exact matchFootscray, AustraliaHQ recorded Nov 6, 202611-5027 contacts →

Exact match

“The Realise Group, established in provides customer experience measurement solutions throughout Australasia and is a market leader in its field.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
11Exact matchSydney, AustraliaHQ recorded Nov 6, 202651-20024 contacts →

Exact match

“Idea Science is now part of the Nexifi Group!”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
12Exact matchMelbourne, AustraliaHQ recorded Nov 6, 202611-5018 contacts →

Exact match

“We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
13Exact matchBrisbane City, AustraliaHQ recorded Nov 6, 202611-5018 contacts →

Exact match

“Kapiche’s AI-powered feedback analytics automates customer feedback analysis, giving you the insights execs need to make better decisions-and making you the data hero!”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
14Exact matchSydney, AustraliaHQ recorded Nov 6, 202611-5016 contacts →

Exact match

“Unlock the power of experience management to impress your customers, inspire your teams and build your brand.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
15Exact matchMelbourne, AustraliaHQ recorded Nov 6, 202611-5016 contacts →

Exact match

“Arkade is a customer experience (CX) agency specialising in discretionary retail.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
16Exact matchSydney, AustraliaHQ recorded Nov 6, 202611-5015 contacts →

Exact match

“We provide custom analytics and source diverse data sets to help you gain insights to understand your customers better.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
17Exact matchSydney, AustraliaHQ recorded Nov 6, 202611-5013 contacts →

Exact match

“At Trusst AI, we’re inspired by a bold vision - where every conversation is understood, and every customer is valued.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
18Exact matchSydney, AustraliaHQ recorded Nov 6, 202611-5013 contacts →

Exact match

“Insightech provides digital product owners, martech and analytics teams with clear user experience insights so they can prioritise and optimise AB testing and unlock the full…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
19Exact matchSydney, AustraliaHQ recorded Nov 6, 202611-5010 contacts →

Exact match

“redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
20Exact matchMelbourne, AustraliaHQ recorded Nov 6, 202611-509 contacts →

Exact match

“Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
21Exact matchMelbourne, AustraliaHQ recorded Nov 6, 20261-109 contacts →

Exact match

“At Eclipse AI, we’re changing how businesses listen to their customers.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
22Exact matchThornleigh, AustraliaHQ recorded Nov 6, 202611-507 contacts →

Exact match

“Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
23Exact matchMelbourne, AustraliaHQ recorded Nov 6, 202611-506 contacts →

Exact match

“RateIt by Zipline is on a mission to make it easy to track in-the-moment customer feedback.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
24Exact matchSydney, AustraliaHQ recorded Nov 6, 20261-106 contacts →

Exact match

“So in 2017 through 2019, we developed an entirely new way of thinking about how companies improve their experience for both their customers and their staff in a way that generates…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase

Showing 24 of 93 customer experience analytics firms based in Australia

See the full list, filter by size, metro and specialty, and access 939 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience analytics firms based in Australia at a glance

As of Nov 6, 2026
29.0%Verified-email coverage
34.8Average contacts per company
1-10Median size (employees)
34.4%Largest-city concentration · Melbourne
Nov 6, 2026Page data refreshed

Companies by employee count

1-10
48
11-50
33
51-200
8
201-500
2
1,001-5,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 93 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “customer experience analytics firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 939 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience analytics firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience analytics firms are there based in Australia?

RevenueBase identified 93 company matches for customer experience analytics firms associated with Australia as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

TSA Group - Australia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience analytics firms?

Melbourne leads with 32 company records, followed by Sydney (29) and Brisbane (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 939 professional contacts with verified work emails tracked across these 93 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.