Company lists · Data refreshed September 2026

Top 25 Customer engagement platform companies based in Italy

Name: Customer engagement platform companies based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 77 companies tracked

RevenueBase identified 77 customer engagement platform companies headquartered in Italy as of September 2026 and tracks 5,780 professional contacts across them, including 3,456 with verified work emails and 805 with mobile numbers. Milan is the largest hub.

This list covers customer engagement platform companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

77Companies

5,780Contacts tracked

3,456Verified emails

805Mobile numbers

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The 25 largest customer engagement platform companies based in Italy

Ranked by team size

Top 25 of 77 customer engagement platform companies based in Italy, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer engagement platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sprinklr	Strong evidence	Italy	1,001-5,000	4,459 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 1, 2026
2	TULIP	Strong evidence	Caerano San Marco, Italy	51-200	175 contacts →
	Strong evidence “Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full…” Source: RevenueBase Database · checked Sep 1, 2026
3	Contactlab	Strong evidence	Milano, Italy	51-200	113 contacts →
	Strong evidence “Contactlab è una MarTech company italiana specializzata nello sviluppo di strategie di Customer Engagement e Loyalty, ricerche e analisi dei dati, soluzioni tecnologiche.” Source: RevenueBase Database · checked Sep 1, 2026
4	Increso	Partial evidence	Rende, Italy	51-200	86 contacts →
	Partial evidence “Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…” Source: RevenueBase Database · checked Sep 1, 2026
5	Advice Group	Indirect evidence	Torino, Italy	51-200	78 contacts →
	Indirect evidence “Advice, fondata nel 2006 da Fulvio Furbatto, è la martech company che per prima ha introdotto in Italia la Behavioural Loyalty, la branca del Marketing che si basa sullo sviluppo…” Source: RevenueBase Database · checked Sep 1, 2026
6	SPOKI	Strong evidence	San Vito Dei Normanni, Italy	51-200	78 contacts →
	Strong evidence “Spoki is the Customer Engagement Management platform built for WhatsApp.” Source: RevenueBase Database · checked Sep 1, 2026
7	Bit2win	Strong evidence	Roma, Italy	51-200	77 contacts →
	Strong evidence “Bit2win develops flexible and scalable technology products and platforms designed to help companies across all industries improve sales process efficiency, strengthen customer…” Source: RevenueBase Database · checked Sep 1, 2026
8	Mailup	Indirect evidence	Milan, Italy	51-200	68 contacts →
	Indirect evidence “MailUp is the simple and scalable solution to design, send & automate marketing campaigns via Email, SMS and Messaging Apps.” Source: RevenueBase Database · checked Sep 1, 2026
9	Kettydo A DGS Company	Partial evidence	Bologna, Italy	51-200	66 contacts →
	Partial evidence “Kettydo, società del gruppo DGS, è il partner strategico per la progettazione di sistemi evoluti di engagement e loyalty, capaci di trasformare l’interazione tra persone e brand…” Source: RevenueBase Database · checked Sep 1, 2026
10	Cleverreach	Indirect evidence	Merano, Italy	11-50	46 contacts →
	Indirect evidence “CleverReach ist eine der führenden Lösungen für E-Mail Marketing.” Source: RevenueBase Database · checked Sep 1, 2026
11	Magnews	Partial evidence	Milano, Italy	51-200	24 contacts →
	Partial evidence “Magnews is the Italian Email Marketing and Marketing Automation platform that helps brands simplify complexity turning data, channels and processes into stronger, more…” Source: RevenueBase Database · checked Sep 1, 2026
12	Traction	Indirect evidence	Rome, Italy	11-50	23 contacts →
	Indirect evidence “Siamo una Martech company: con AutoCust offriamo in un’unica piattaforma tutto ciò che serve per automatizzare il marketing e potenziare i tuoi risultati, combinando servizi su…” Source: RevenueBase Database · checked Sep 1, 2026
13	Alt. SRL	Indirect evidence	Dormelletto, Italy	11-50	21 contacts →
	Indirect evidence “Guidiamo e accompagniamo i nostri clienti nello sviluppo di piattaforme di gestione e comunicazione multicanale per creare una brand experience unica, personale e inclusiva…” Source: RevenueBase Database · checked Sep 1, 2026
14	Xenialab	Indirect evidence	Torino, Italy	11-50	19 contacts →
	Indirect evidence “Xenialab's story continues with XCALLY.” Source: RevenueBase Database · checked Sep 1, 2026
15	Staff & Call	Indirect evidence	Palermo, Italy	1-10	19 contacts →
	Indirect evidence “Soluzioni di marketing innovativo Staff & Call è una piattaforma di servizi integrati per il CRM, il Lead Management e le Ricerche non convenzionali, volta a rilevare…” Source: RevenueBase Database · checked Sep 1, 2026
16	Textyess	Partial evidence	Milano, Italy	11-50	16 contacts →
	Partial evidence “TextYess is the AI Conversational platform for eCommerce brands.” Source: RevenueBase Database · checked Sep 1, 2026
17	Chorally	Strong evidence	Florence, Italy	11-50	15 contacts →
	Strong evidence “Chorally è una piattaforma SaaS di Customer Engagement, progettata per la gestione efficace dei canali social e digital e per le attività di web listening e social media…” Source: RevenueBase Database · checked Sep 1, 2026
18	Rebel NET S.R.L	Indirect evidence	Marsala, Italy	11-50	15 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 1, 2026
19	Qualitando	Indirect evidence	Ferrara, Italy	1-10	14 contacts →
	Indirect evidence “Con Qualitando costruisci relazioni di valore con i tuoi clienti e li accompagni in tutte le fasi del loro journey.” Source: RevenueBase Database · checked Sep 1, 2026
20	White Rabbit	Indirect evidence	Milano, Italy	11-50	14 contacts →
	Indirect evidence “THE HAPPY BUSINESS SUITE : YOU’LL BE HAPPIER, SPENDING LESS TIME AND MONEY.” Source: RevenueBase Database · checked Sep 1, 2026
21	Livehelp	Partial evidence	Gorle, Italy	1-10	12 contacts →
	Partial evidence “Tech company italiana con esperienza ventennale, leader nel Digital Engagement e nell’AI conversazionale e generativa.” Source: RevenueBase Database · checked Sep 1, 2026
22	Soluta	Indirect evidence	Modena, Italy	11-50	12 contacts →
	Indirect evidence “Soluta è il nuovo brand di GN Srl che porta il CRM nelle aziende e le aiuta a sviluppare relazioni digitali vincenti con i propri clienti.” Source: RevenueBase Database · checked Sep 1, 2026
23	Nurtigo Crm, AI & Marketing Automation	Indirect evidence	Torino, Italy	11-50	12 contacts →
	Indirect evidence “Nurtigo propone soluzioni di AI & Marketing Automation, in grado di automatizzare funnel di marketing progettati in ottica multicanale.” Source: RevenueBase Database · checked Sep 1, 2026
24	Genuine WAY	Indirect evidence	Lab, Italy	1-10	12 contacts →
	Indirect evidence “Genuine Way is a software company that innovates the way that FMCG brands engage with consumers in traditional retail.” Source: RevenueBase Database · checked Sep 1, 2026
25	Anitia S.R.L	Indirect evidence	Sona, Italy	11-50	11 contacts →
	Indirect evidence “Anitia nasce come società di consulenza tecnologica che opera prevalentemente nello sviluppo di prodotti e soluzioni per il mondo del Marketing.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer engagement platform companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer engagement platform companies.
Partial evidence: Its own public description names part of customer engagement platform companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer engagement platform companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 77 customer engagement platform companies based in Italy

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Customer engagement platform companies based in Italy at a glance

As of Sep 1, 2026

59.8%Verified-email coverage

13.9%Mobile-number coverage

75.1Average contacts per company

11-50Median size (employees)

15.6%Largest-city concentration · Milan

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “customer engagement platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer engagement platform companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,456 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer engagement platform companies are there based in Italy?

RevenueBase identified 77 customer engagement platform companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sprinklr, headquartered in Italy, tops this list with the largest team on record.

Which city has the most customer engagement platform companies?

Milan leads with 12 headquartered companies, followed by Milano (11) and Torino (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,456 verified decision-maker contacts tracked across these 77 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.