Company lists · Data refreshed September 2026

Top 25 Customer engagement platform companies based in Australia

Name: Customer engagement platform companies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 146 companies tracked

RevenueBase identified 146 customer engagement platform companies headquartered in Australia as of September 2026 and tracks 2,644 professional contacts across them, including 969 with verified work emails and 532 with mobile numbers. Sydney is the largest hub.

This list covers customer engagement platform companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

146Companies

2,644Contacts tracked

969Verified emails

532Mobile numbers

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The 25 largest customer engagement platform companies based in Australia

Ranked by team size

Top 25 of 146 customer engagement platform companies based in Australia, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer engagement platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Khoros	Partial evidence	Sydney, Australia	501-1,000	768 contacts →
	Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 1, 2026
2	ROKT	Indirect evidence	Surry Hills, Australia	501-1,000	752 contacts →
	Indirect evidence “Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment.” Source: RevenueBase Database · checked Sep 1, 2026
3	Merkle Australia	Strong evidence	City, Australia	201-500	99 contacts →
	Strong evidence “Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…” Source: RevenueBase Database · checked Sep 1, 2026
4	Instant	Indirect evidence	Sydney, Australia	201-500	71 contacts →
	Indirect evidence “Instant is a technology company on a mission to power the world's most innovative brands, driving their revenue and retention on autopilot.” Source: RevenueBase Database · checked Sep 1, 2026
5	Chandlercx	Strong evidence	Sydney, Australia	51-200	57 contacts →
	Strong evidence “Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…” Source: RevenueBase Database · checked Sep 1, 2026
6	Thalamus	Strong evidence	Sydney, Australia	51-200	50 contacts →
	Strong evidence “Thalamus is a flexible and scalable enterprise Marketing Software as a Service platform that allows consumer-oriented companies to massively engage consumers and customers through…” Source: RevenueBase Database · checked Sep 1, 2026
7	ORTTO	Indirect evidence	Sydney, Australia	51-200	41 contacts →
	Indirect evidence “Ortto (formerly Autopilot), is the world’s first complete marketing automation and analytics solution.” Source: RevenueBase Database · checked Sep 1, 2026
8	WINK	Partial evidence	Sydney, Australia	11-50	37 contacts →
	Partial evidence “At Wink, we win and keep you customers.” Source: RevenueBase Database · checked Sep 1, 2026
9	Socialgen	Indirect evidence	Surry Hills, Australia	11-50	34 contacts →
	Indirect evidence “The problem with B2B growth today isn't effort, it's uncertainty.” Source: RevenueBase Database · checked Sep 1, 2026
10	Upland Adestra	Indirect evidence	North Sydney, Australia	1,001-5,000	33 contacts →
	Indirect evidence “Enterprise Email Automation Software that Drives Conversions.” Source: RevenueBase Database · checked Sep 1, 2026
11	Pendula	Partial evidence	Richmond, Australia	11-50	31 contacts →
	Partial evidence “Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.” Source: RevenueBase Database · checked Sep 1, 2026
12	Cloudwave	Strong evidence	Sydney, Australia	11-50	31 contacts →
	Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 1, 2026
13	Proximity	Indirect evidence	Sydney, Australia	11-50	28 contacts →
	Indirect evidence “At Proximity, we believe retail is personal.” Source: RevenueBase Database · checked Sep 1, 2026
14	Komo Technologies	Strong evidence	Sydney, Australia	11-50	26 contacts →
	Strong evidence “Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.” Source: RevenueBase Database · checked Sep 1, 2026
15	ZEPIC	Partial evidence	Melbourne, Australia	11-50	23 contacts →
	Partial evidence “We help businesses deliver great customer experiences across devices and channels.” Source: RevenueBase Database · checked Sep 1, 2026
16	Mmw3degrees	Partial evidence	Lane Cove, Australia	51-200	23 contacts →
	Partial evidence “mmw3degrees is a specialist provider of one-to-one customer communications and one of Australia’s oldest and most experienced direct marketing companies.” Source: RevenueBase Database · checked Sep 1, 2026
17	Neighbourhood CO	Indirect evidence	Teneriffe, Australia	11-50	20 contacts →
	Indirect evidence “APAC's #1 Rated Diamond HubSpot Partner.” Source: RevenueBase Database · checked Sep 1, 2026
18	Motorone CX	Indirect evidence	Mulgrave, Australia	51-200	18 contacts →
	Indirect evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 1, 2026
19	Growth Gurus	Strong evidence	Newcastle, Australia	11-50	17 contacts →
	Strong evidence “As Growth Gurus, we're not just a marketing automation agency - we're your strategic partners in driving business growth and transforming your customer engagement.” Source: RevenueBase Database · checked Sep 1, 2026
20	cytrack.io	Strong evidence	Robina, Australia	11-50	16 contacts →
	Strong evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 1, 2026
21	VERO	Strong evidence	Sydney, Australia	11-50	15 contacts →
	Strong evidence “Vero is a customer engagement platform built for B2C and B2B product-led teams.” Source: RevenueBase Database · checked Sep 1, 2026
22	Astia Customer Engagement Centre	Strong evidence	Sydney, Australia	11-50	13 contacts →
	Strong evidence “ASTIA (Acquisition & Service To Inspire & Achieve) is a premium Customer Engagement Centre servicing and growing businesses via high volume Customer Acquisition and OmniChannel…” Source: RevenueBase Database · checked Sep 1, 2026
23	OMNEO	Strong evidence	Melbourne, Australia	11-50	11 contacts →
	Strong evidence “Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.” Source: RevenueBase Database · checked Sep 1, 2026
24	Arinum Solutions PTY Limited	Partial evidence	Sydney, Australia	11-50	10 contacts →
	Partial evidence “There is no doubt that, your customers are the driving force behind the success of your brand.” Source: RevenueBase Database · checked Sep 1, 2026
25	Fullcrm	Indirect evidence	Sydney, Australia	11-50	9 contacts →
	Indirect evidence “At Fullcrm, we believe that CRM solutions can transform a business.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer engagement platform companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer engagement platform companies.
Partial evidence: Its own public description names part of customer engagement platform companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer engagement platform companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 146 customer engagement platform companies based in Australia

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Customer engagement platform companies based in Australia at a glance

As of Sep 1, 2026

36.6%Verified-email coverage

20.1%Mobile-number coverage

18.1Average contacts per company

1-10Median size (employees)

37.7%Largest-city concentration · Sydney

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer engagement platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer engagement platform companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 969 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer engagement platform companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer engagement platform companies are there based in Australia?

RevenueBase identified 146 customer engagement platform companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Khoros, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most customer engagement platform companies?

Sydney leads with 55 headquartered companies, followed by Melbourne (29) and Brisbane (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 969 verified decision-maker contacts tracked across these 146 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.