Company lists · Data refreshed September 2026

Top 25 Customer communications software companies based in the United States

RevenueBase identified 300 company matches for customer communications software companies associated with the United States as of September 2026 and tracks 23,890 professional contacts across them, including 10,823 with verified work emails. New York is the largest hub.

This list covers company matches for customer communications software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
300Companies
23,890Contacts tracked
10,823Verified emails
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The 25 largest customer communications software companies based in the United States

Ranked by team size
Top 25 of 300 company matches for customer communications software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBelmont, CA, United StatesHQ recorded Sep 28, 20265,001-10,0006,431 contacts →

Exact match

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 20265,001-10,0006,047 contacts →

Exact match

“Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchScottsdale, AZ, United StatesHQ recorded Sep 28, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchAustin, TX, United StatesHQ recorded Sep 28, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 2026201-500448 contacts →

Exact match

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchTroy, MI, United StatesHQ recorded Sep 28, 2026501-1,000436 contacts →

Exact match

“Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchLos Angeles, CA, United StatesHQ recorded Sep 28, 2026201-500421 contacts →

Exact match

“O’Neil Digital Solutions is a customer communication management (CCM) and CX technology provider serving healthcare and financial services organizations, specializing in…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 2026201-500297 contacts →

Exact match

“Sendbird is the AI customer experience company.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchCarol Stream, IL, United StatesHQ recorded Sep 28, 2026501-1,000295 contacts →

Exact match

“OSG delivers leading Customer Communications Management (CCM) solutions providing multichannel communications that drive customer engagement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchIndianapolis, IN, United StatesHQ recorded Sep 28, 20261,001-5,000275 contacts →

Exact match

“Genesys acquired Interactive Intelligence in December 2016.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 2026201-500241 contacts →

Exact match

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchAlpharetta, GA, United StatesHQ recorded Sep 28, 202651-200237 contacts →

Exact match

“We solve a critical gap businesses face with employee to client communication, over voice and messaging.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-200179 contacts →

Exact match

“LeapXpert is the leader in Responsible Business Communication.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchSan Diego, CA, United StatesHQ recorded Sep 28, 202651-200155 contacts →

Exact match

“Cordial automates billions of data-driven, cross-channel messages to create lifetime customer connections for leading companies.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchMinneapolis, MN, United StatesHQ recorded Sep 28, 202651-200139 contacts →

Exact match

“Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchNew York, MA, United StatesHQ recorded Sep 28, 202651-200137 contacts →

Exact match

“Hatch is an AI CSR platform that empowers businesses to scale revenue through better customer communication.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchLas Vegas, NV, United StatesHQ recorded Sep 28, 2026201-500130 contacts →

Exact match

“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchPortland, ME, United StatesHQ recorded Sep 28, 202611-50107 contacts →

Exact match

“MPX is a trusted leader in Customer Communication Management for regulated industries, backed by 80+ years of expertise in secure, compliant communications.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchSouth San Francisco, CA, United StatesHQ recorded Sep 28, 202651-20098 contacts →

Exact match

“At Bright Pattern, we're paving the way for the future of contact center technology.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchLos Angeles, CA, United StatesHQ recorded Sep 28, 202651-20098 contacts →

Exact match

“Powerfront is a leading provider of customer engagement technology and solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchMiami, FL, United StatesHQ recorded Sep 28, 202651-20092 contacts →

Exact match

“indigitall is the only AI-Powered Customer Engagement Platform that empowers brands to efficiently create and manage personalized inbound and outbound customer interactions across…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchCoral Springs, FL, United StatesHQ recorded Sep 28, 202651-20091 contacts →

Exact match

“Nordis Technologies is a leader in cloud-based, omnichannel customer communications management technology, integrated with digital delivery, print and mail services and payment…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 300 customer communications software companies based in the United States

See the full list, filter by size, metro and specialty, and access 10,823 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer communications software companies based in the United States at a glance

As of Sep 28, 2026
45.3%Verified-email coverage
79.6Average contacts per company
11-50Median size (employees)
7.7%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
102
11-50
116
51-200
51
201-500
16
501-1,000
5
1,001-5,000
7
5,001-10,000
2
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 300 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer communications software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 10,823 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer communications software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer communications software companies are there based in the United States?

RevenueBase identified 300 company matches for customer communications software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ringcentral tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer communications software companies?

New York leads with 23 company records, followed by San Francisco (18) and Austin (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 10,823 professional contacts with verified work emails tracked across these 300 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.