Company lists · Data refreshed September 2026

Top 25 Customer communication platforms based in New York, United States

RevenueBase identified 54 company matches for customer communication platforms associated with New York, United States as of September 2026 and tracks 8,232 professional contacts across them, including 4,155 with verified work emails. Across the United States, New York is the largest hub for this category.

This list covers company matches for customer communication platforms associated with New York, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
54Companies
8,232Contacts tracked
4,155Verified emails
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The 25 largest customer communication platforms based in New York, United States

Ranked by team size
Top 25 of 54 company matches for customer communication platforms based in New York, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, NY, United StatesHQ recorded Sep 28, 20261,001-5,0004,513 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchNew York, United StatesHQ recorded Sep 28, 20261,001-5,0001,287 contacts →

Exact match

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500490 contacts →

Exact match

“Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-200197 contacts →

Exact match

“Our mission is to solve customer experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-200179 contacts →

Exact match

“LeapXpert is the leader in Responsible Business Communication.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-20075 contacts →

Exact match

“Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-20055 contacts →

Exact match

“We uniquely enable global organizations to better engage customers digitally AND substantially reduce the cost of their international mail communications.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-20025 contacts →

Exact match

“SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-5022 contacts →

Exact match

“Solvpath is everything that happens after the sale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-5016 contacts →

Exact match

“Whelp is the leading conversational AI platform empowering every brand to deliver top-notch customer experiences.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-5010 contacts →

Exact match

“All-in-one lead engagement solution for automotive business in the arena of Social Media Advertisement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-509 contacts →

Exact match

“We are a next-gen, complete AI CX Platform focused on true resolution, customer devotion and growth- High Quality AI Agents - Help Desk w/ Unlimited Seats - CRM - AI QA + more We…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-506 contacts →

Exact match

“Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-2006 contacts →

Exact match

“Bad customer support is the worst.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-5006 contacts →

Exact match

“Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-2005 contacts →

Exact match

“Our solutions provide the perfect platform for businesses that want to reinforce their brand, increase sales and enhance customer engagement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-505 contacts →

Exact match

“Ameniti is on a mission to democratize AI with best-in-class customer communication management and business process automation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchNew York, NY, United StatesHQ recorded Sep 28, 20261-105 contacts →

Exact match

“The messaging inbox is becoming the most valuable real estate on the phone.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-504 contacts →

Exact match

“Bontact is a smart, multi-channel communication tool that promotes effective communication between site owners and their visitors through live chat, callback, text messages, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchNew York, NY, United StatesHQ recorded Sep 28, 20261-102 contacts →

Exact match

“Never miss another customer.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchNew York, United StatesHQ recorded Sep 28, 202651-2002 contacts →

Exact match

“Regal is the #1 cloud contact center for customer engagement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchNew York, United StatesHQ recorded Sep 28, 202611-502 contacts →

Exact match

“We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchNew York, United StatesHQ recorded Sep 28, 20261-102 contacts →

Exact match

“Engage where your customers are, scale word of mouth growth, nurture and convert ideal leads - in minutes.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 54 customer communication platforms based in New York, United States

See the full list, filter by size, metro and specialty, and access 4,155 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer communication platforms based in New York, United States at a glance

As of Sep 28, 2026
50.5%Verified-email coverage
152.4Average contacts per company
11-50Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
15
11-50
19
51-200
14
201-500
3
501-1,000
1
1,001-5,000
2

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 54 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with New York, United States whose business descriptions match “customer communication platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 4,155 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer communication platforms by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer communication platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer communication platforms are there based in New York, United States?

RevenueBase identified 54 company matches for customer communication platforms associated with New York, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sprinklr tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most customer communication platforms?

New York leads the United States with 55 company records, followed by San Francisco (48) and Austin (27).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 4,155 professional contacts with verified work emails tracked across these 54 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.