Company lists · Data refreshed November 2026

Top 25 Customer communication platforms based in the United States

RevenueBase identified 754 company matches for customer communication platforms associated with the United States as of November 2026 and tracks 28,110 professional contacts across them, including 10,271 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer communication platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
754Companies
28,110Contacts tracked
10,271Verified emails
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The 25 largest customer communication platforms based in the United States

Ranked by team size
Top 25 of 754 company matches for customer communication platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBoston, MA, United StatesHQ recorded Nov 5, 20261,001-5,0002,980 contacts →

Exact match

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchScottsdale, AZ, United StatesHQ recorded Nov 5, 20261,001-5,0001,642 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchSan Ramon, CA, United StatesHQ recorded Nov 5, 20261,001-5,0001,563 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchCambridge, MA, United StatesHQ recorded Nov 5, 2026501-1,0001,054 contacts →

Exact match

“ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchOmaha, NE, United StatesHQ recorded Nov 5, 20265,001-10,000772 contacts →

Exact match

“West (formerly Intrado Corporation) solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchChicago, IL, United StatesHQ recorded Nov 5, 2026n/a703 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchNew York, NY, United StatesHQ recorded Nov 5, 2026201-500518 contacts →

Exact match

“Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchConway, AR, United StatesHQ recorded Nov 5, 2026501-1,000512 contacts →

Exact match

“Acoustic, L.P.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchPortland, OR, United StatesHQ recorded Nov 5, 2026201-500511 contacts →

Exact match

“Create personalized customer journeys that engage and convert with our versatile customer engagement platform.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, IL, United StatesHQ recorded Nov 5, 2026501-1,000493 contacts →

Exact match

“Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchTroy, MI, United StatesHQ recorded Nov 5, 2026501-1,000447 contacts →

Exact match

“Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchLos Angeles, NC, United StatesHQ recorded Nov 5, 2026201-500425 contacts →

Exact match

“O’Neil Digital Solutions is a customer communication management (CCM) and CX technology provider serving healthcare and financial services organizations, specializing in…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchCarol Stream, AZ, United StatesHQ recorded Nov 5, 2026501-1,000382 contacts →

Exact match

“OSG delivers leading Customer Communications Management (CCM) solutions providing multichannel communications that drive customer engagement.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchSanta Clara, CA, United StatesHQ recorded Nov 5, 2026501-1,000326 contacts →

Exact match

“KANA understands the value of great Customer Service experiences.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchSan Mateo, CA, United StatesHQ recorded Nov 5, 2026201-500310 contacts →

Exact match

“Sendbird is the AI customer experience company.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026201-500308 contacts →

Exact match

“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchSan Mateo, CA, United StatesHQ recorded Nov 5, 2026201-500300 contacts →

Exact match

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchHerndon, VA, United StatesHQ recorded Nov 5, 202651-200281 contacts →

Exact match

“Ultatel delivers a powerful yet easy-to-use cloud communications suite that scales with your business-combining voice, SMS, chat, video, online fax, and contact center…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchHenderson, NV, United StatesHQ recorded Nov 5, 202651-200276 contacts →

Exact match

“Conversive is the world’s first Intelligent & Empathetic Conversations AI Platform, redefining how businesses engage customers in life-changing decisions with trust, care, and…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchDowntown Redwood City, CA, United StatesHQ recorded Nov 5, 2026201-500273 contacts →

Exact match

“We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchNew York, NJ, United StatesHQ recorded Nov 5, 2026201-500269 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchAlpharetta, GA, United StatesHQ recorded Nov 5, 202651-200266 contacts →

Exact match

“We solve a critical gap businesses face with employee to client communication, over voice and messaging.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026n/a254 contacts →

Exact match

“Courier is the customer messaging and notifications platform where your team and AI agents collaborate.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24Exact matchSan Jose, CA, United StatesHQ recorded Nov 5, 202651-200244 contacts →

Exact match

“Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI, cross-team collaboration, workflows, and ticketing.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25Exact matchBoston, MA, United StatesHQ recorded Nov 5, 202651-200228 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 25 of 754 customer communication platforms based in the United States

See the full list, filter by size, metro and specialty, and access 10,271 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer communication platforms based in the United States at a glance

As of Nov 5, 2026
36.5%Verified-email coverage
37.3Average contacts per company
11-50Median size (employees)
6.4%Largest-city concentration · San Francisco
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
286
11-50
287
51-200
123
201-500
35
501-1,000
11
1,001-5,000
8
5,001-10,000
1
10001+
3

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 754 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer communication platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 10,271 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer communication platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer communication platforms are there based in the United States?

RevenueBase identified 754 company matches for customer communication platforms associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Klaviyo tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer communication platforms?

San Francisco leads with 48 company records, followed by New York (47) and Atlanta (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 10,271 professional contacts with verified work emails tracked across these 754 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.