Company lists · Data refreshed September 2026

Top 25 Customer communication platforms based in France

Name: Customer communication platforms based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 123 companies tracked

RevenueBase identified 123 customer communication platforms headquartered in France as of September 2026 and tracks 4,653 professional contacts across them, including 1,159 with verified work emails. Paris is the largest hub.

This list covers customer communication platforms headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

123Companies

4,653Contacts tracked

1,159Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer communication platforms based in France

Ranked by team size

Top 25 of 123 customer communication platforms based in France, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer communication platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	B2s Business Support Services	Indirect evidence	Gennevilliers Cedex, FranceHQ checked Sep 28, 2026	10001+	978 contacts →
	Indirect evidence “Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.” Source: RevenueBase Database · checked Sep 28, 2026
2	Onepilot	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	1,001-5,000	328 contacts →
	Partial evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 28, 2026
3	Avanquest	Indirect evidence	Courbevoie, FranceHQ checked Sep 28, 2026	201-500	315 contacts →
	Indirect evidence “At Avanquest, we develop software that makes digital simpler, smarter and more useful.” Source: RevenueBase Database · checked Sep 28, 2026
4	Teletech International	Partial evidence	Clichy, FranceHQ checked Sep 28, 2026	201-500	306 contacts →
	Partial evidence “Teletech supports you in initiating or nurturing the relationship with your prospects / users / customers.” Source: RevenueBase Database · checked Sep 28, 2026
5	Vocalcom	Partial evidence	Courbevoie, FranceHQ checked Sep 28, 2026	201-500	232 contacts →
	Partial evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 28, 2026
6	Umanlink CX Services	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	501-1,000	142 contacts →
	Indirect evidence “UMANLINK CX SERVICES est l'allié digitalisé des Expériences Client Omnicanales uniques.” Source: RevenueBase Database · checked Sep 28, 2026
7	SQWAD	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	113 contacts →
	Partial evidence “Welcome to Sqwad, your outsourcing partner for customer relations, dedicated to exceptionally improving your customer service and business performance.” Source: RevenueBase Database · checked Sep 28, 2026
8	Nextalk	Indirect evidence	Aix-en-provence, FranceHQ checked Sep 28, 2026	51-200	101 contacts →
	Indirect evidence “Plus le monde se numérise, plus l’humain est essentiel!” Source: RevenueBase Database · checked Sep 28, 2026
9	Eloquant	Partial evidence	Levallois-perret, FranceHQ checked Sep 28, 2026	51-200	90 contacts →
	Partial evidence “Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both…” Source: RevenueBase Database · checked Sep 28, 2026
10	Satel An Assist Digital Company	Indirect evidence	Vichy, FranceHQ checked Sep 28, 2026	201-500	84 contacts →
	Indirect evidence “Satel est une entreprise du groupe Assist Digital, leader européen de la transformation numérique.” Source: RevenueBase Database · checked Sep 28, 2026
11	Sefas Innovation, A Messagepoint Company	Strong evidence	Ivry-sur-seine, FranceHQ checked Sep 28, 2026	51-200	70 contacts →
	Strong evidence “Sefas, now part of Messagepoint group, is a French software organisation that operates globally providing omni-channel customer communication management solutions.” Source: RevenueBase Database · checked Sep 28, 2026
12	Activeo	Partial evidence	Issy-les-moulineaux, FranceHQ checked Sep 28, 2026	51-200	67 contacts →
	Partial evidence “Since 1993, Activeo provides Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.” Source: RevenueBase Database · checked Sep 28, 2026
13	Ringcentral Engage Digital	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	64 contacts →
	Partial evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 28, 2026
14	Enreach For Service Providers	Indirect evidence	Valbonne Sophia-antipolis, FranceHQ checked Sep 28, 2026	51-200	57 contacts →
	Indirect evidence “Enreach for Services Providers (ex Centile Telecom Applications) is a European leader in smart contact solutions.” Source: RevenueBase Database · checked Sep 28, 2026
15	Viadialog	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	54 contacts →
	Indirect evidence “ViaDialog conçoit des solutions innovantes pour la gestion et l'automatisation des interactions clients.” Source: RevenueBase Database · checked Sep 28, 2026
16	KIAMO	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	46 contacts →
	Indirect evidence “Kiamo captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and…” Source: RevenueBase Database · checked Sep 28, 2026
17	CYWYC	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	45 contacts →
	Indirect evidence “Créée en 2014, nous comptons aujourd’hui plus de 120 clients en France et en Europe.” Source: RevenueBase Database · checked Sep 28, 2026
18	Citizen Call	Indirect evidence	Mérignac, FranceHQ checked Sep 28, 2026	51-200	42 contacts →
	Indirect evidence “Citizen Call accompagne les entreprises de service dans leur développement commercial, l’amélioration de leur expérience client et la connaissance de leurs marchés.” Source: RevenueBase Database · checked Sep 28, 2026
19	Facyle	Indirect evidence	Toulouse, FranceHQ checked Sep 28, 2026	11-50	40 contacts →
	Indirect evidence “Editeur et intégrateur de logiciels spécifiques, FACYLE S.A.S.” Source: RevenueBase Database · checked Sep 28, 2026
20	Callbell	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	40 contacts →
	Strong evidence “Callbell is a software as a service platform for customer communication via Direct Messaging Apps.” Source: RevenueBase Database · checked Sep 28, 2026
21	Maxxing	Indirect evidence	Marcq-en-baroeul, FranceHQ checked Sep 28, 2026	11-50	36 contacts →
	Indirect evidence “Éditeur de solutions de gestion de la relation client, de fidélisation et d’animation de promotions omnicanal temps réel.” Source: RevenueBase Database · checked Sep 28, 2026
22	Agendize	Partial evidence	Troyes, FranceHQ checked Sep 28, 2026	11-50	36 contacts →
	Partial evidence “Agendize is an online appointment scheduling and customer engagement solution, designed for demanding businesses that want to automate their customer journeys and deliver unique…” Source: RevenueBase Database · checked Sep 28, 2026
23	Easiware	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	35 contacts →
	Indirect evidence “Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Source: RevenueBase Database · checked Sep 28, 2026
24	Dialonce	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	33 contacts →
	Partial evidence “DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years.” Source: RevenueBase Database · checked Sep 28, 2026
25	comete.ai	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	501-1,000	29 contacts →
	Indirect evidence “Bienvenue dans l’ère de la "SMART CX": à l’heure où chaque interaction compte, nous aidons les entreprises à allier intelligemment expertise humaine et technologie.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer communication platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer communication platforms.
Partial evidence: Its own public description names part of customer communication platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer communication platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 123 customer communication platforms based in France

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 1,159 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer communication platforms based in France at a glance

As of Sep 28, 2026

24.9%Verified-email coverage

37.8Average contacts per company

11-50Median size (employees)

35.8%Largest-city concentration · Paris

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 123 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer communication platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer communication platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer communication platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer communication platforms, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,159 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer communication platforms by metro

Customer communication platforms in Paris44

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer communication platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer communication platforms are there based in France?

RevenueBase identified 123 customer communication platforms headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

B2s Business Support Services, headquartered in Gennevilliers Cedex, tops this list with the largest team on record.

Which city has the most customer communication platforms?

Paris leads with 44 headquartered companies, followed by Courbevoie (3) and Lille (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,159 verified decision-maker contacts tracked across these 123 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

Ready to reach these companies? Verified emails and direct dials for all 123 customer communication platforms based in France. Start with a free account, no credit card.

Download this list →

Related lists

Customer communication platforms by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.