Company lists · Data refreshed September 2026

Top 25 Customer communication platforms based in Canada

Name: Customer communication platforms based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 117 companies tracked

RevenueBase identified 117 customer communication platforms headquartered in Canada as of September 2026 and tracks 14,812 professional contacts across them, including 2,281 with verified work emails. Toronto is the largest hub.

This list covers customer communication platforms headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

117Companies

14,812Contacts tracked

2,281Verified emails

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The 25 largest customer communication platforms based in Canada

Ranked by team size

Top 25 of 117 customer communication platforms based in Canada, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer communication platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 28, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 28, 2026
2	Vendasta	Partial evidence	Saskatoon, SK, CanadaHQ checked Sep 28, 2026	501-1,000	771 contacts →
	Partial evidence “Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers.” Source: RevenueBase Database · checked Sep 28, 2026
3	Gexel Telecom	Indirect evidence	Montréal, CanadaHQ checked Sep 28, 2026	501-1,000	589 contacts →
	Indirect evidence “GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: RevenueBase Database · checked Sep 28, 2026
4	Millennium 1 Solutions	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	1,001-5,000	430 contacts →
	Indirect evidence “Millennium1 Solutions is now NTT Business Process Outsourcing.” Source: RevenueBase Database · checked Sep 28, 2026
5	ADA CX	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	201-500	351 contacts →
	Partial evidence “With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
6	KENNA	Partial evidence	Mississauga, ON, CanadaHQ checked Sep 28, 2026	51-200	177 contacts →
	Partial evidence “Kenna is a marketing solutions provider which specializes in helping businesses design and deliver more unified experiences for customers.” Source: RevenueBase Database · checked Sep 28, 2026
7	Voysus Connection Experts	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	51-200	149 contacts →
	Partial evidence “At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.” Source: RevenueBase Database · checked Sep 28, 2026
8	Messagepoint	Strong evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	51-200	148 contacts →
	Strong evidence “Messagepoint is a leading provider of AI-powered customer communications management software that transforms how complex customer communications are created, managed, and…” Source: RevenueBase Database · checked Sep 28, 2026
9	Comm100	Partial evidence	Vancouver, BC, CanadaHQ checked Sep 28, 2026	51-200	85 contacts →
	Partial evidence “Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes.” Source: RevenueBase Database · checked Sep 28, 2026
10	Dialog Insight	Strong evidence	Quebec, QC, CanadaHQ checked Sep 28, 2026	51-200	78 contacts →
	Strong evidence “Dialog Insight is a customer engagement platform that empowers businesses to generate more customer touchpoints and build brand loyalty through the automation of personalization.” Source: RevenueBase Database · checked Sep 28, 2026
11	ONE Contact INC	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	51-200	65 contacts →
	Partial evidence “At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.” Source: RevenueBase Database · checked Sep 28, 2026
12	Star Telecom	Strong evidence	Richmond Hill, ON, CanadaHQ checked Sep 28, 2026	51-200	62 contacts →
	Strong evidence “Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe.” Source: RevenueBase Database · checked Sep 28, 2026
13	Group Elite	Partial evidence	Laval, QC, CanadaHQ checked Sep 28, 2026	51-200	38 contacts →
	Partial evidence “Group Elite Communications Inc.” Source: RevenueBase Database · checked Sep 28, 2026
14	Lightring Technology	Partial evidence	Mississauga, ON, CanadaHQ checked Sep 28, 2026	11-50	19 contacts →
	Partial evidence “Lightring is an innovative full-service provider of customer engagement solutions.” Source: RevenueBase Database · checked Sep 28, 2026
15	Codex Media INC	Partial evidence	Montreal, QC, CanadaHQ checked Sep 28, 2026	11-50	19 contacts →
	Partial evidence “CODEX is the first global company to combine customer A.I interactions with sales automations.” Source: RevenueBase Database · checked Sep 28, 2026
16	Prizm Media	Partial evidence	Vancouver, BC, CanadaHQ checked Sep 28, 2026	51-200	16 contacts →
	Partial evidence “Prizm Media offers a cost-effective, superior alternative to Salesforce with our cutting-edge automation solutions that enhance operational efficiency across all customer-facing…” Source: RevenueBase Database · checked Sep 28, 2026
17	Services Gestcom INC	Indirect evidence	Saint-jérôme, QC, CanadaHQ checked Sep 28, 2026	51-200	15 contacts →
	Indirect evidence “Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.” Source: RevenueBase Database · checked Sep 28, 2026
18	Taske Technology	Partial evidence	Ottawa, ON, CanadaHQ checked Sep 28, 2026	11-50	14 contacts →
	Partial evidence “TASKE delivers intelligent, cloud-based contact center solutions for Amazon Connect and beyond, helping organizations reimagine customer experience while optimizing operations.” Source: RevenueBase Database · checked Sep 28, 2026
19	Majente	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	12 contacts →
	Indirect evidence “We are a technology company that creates business solutions using Data, Analytics, CRM, Marketing Automation and IT Help Desk.” Source: RevenueBase Database · checked Sep 28, 2026
20	Hotkup	Indirect evidence	Waterdown, ON, CanadaHQ checked Sep 28, 2026	1-10	12 contacts →
	Indirect evidence “HotKup is a CRM + Service Management solution built specifically for small and mid-sized businesses.” Source: RevenueBase Database · checked Sep 28, 2026
21	Trica CXM Solutions LTD	Partial evidence	Mississauga, ON, CanadaHQ checked Sep 28, 2026	1-10	9 contacts →
	Partial evidence “Trica provides solutions that integrate the on-line world with the real world to provide a seamless customer experience for your clients.” Source: RevenueBase Database · checked Sep 28, 2026
22	Impact Mobile	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	9 contacts →
	Partial evidence “Global enterprises trust imimobile to help them manage business-critical customer interactions at scale.” Source: RevenueBase Database · checked Sep 28, 2026
23	Xentrax INC	Partial evidence	Brampton, ON, CanadaHQ checked Sep 28, 2026	51-200	8 contacts →
	Partial evidence “Xentrax specializes in Customer Experience Management and Workforce Optimization solutions for the Contact Centre.” Source: RevenueBase Database · checked Sep 28, 2026
24	Optave	Partial evidence	Calgary, AB, CanadaHQ checked Sep 28, 2026	11-50	8 contacts →
	Partial evidence “Welcome to the future of customer support.” Source: RevenueBase Database · checked Sep 28, 2026
25	SIX	Partial evidence	Vancouver, BC, CanadaHQ checked Sep 28, 2026	1-10	8 contacts →
	Partial evidence “Companies today need to engage with customers in more meaningful and personalized ways.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer communication platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer communication platforms.
Partial evidence: Its own public description names part of customer communication platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer communication platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 117 customer communication platforms based in Canada

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Customer communication platforms based in Canada at a glance

As of Sep 28, 2026

15.4%Verified-email coverage

126.6Average contacts per company

11-50Median size (employees)

27.4%Largest-city concentration · Toronto

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 117 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer communication platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “customer communication platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer communication platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer communication platforms, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,281 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer communication platforms by metro

Customer communication platforms in Toronto32

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer communication platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer communication platforms are there based in Canada?

RevenueBase identified 117 customer communication platforms headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Intouchcx, headquartered in Winnipeg, tops this list with the largest team on record.

Which city has the most customer communication platforms?

Toronto leads with 32 headquartered companies, followed by Vancouver (12) and Calgary (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,281 verified decision-maker contacts tracked across these 117 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.