Company lists · Data refreshed September 2026

Top 25 Conversational commerce platforms based in the United States

Name: Conversational commerce platforms based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 805 companies tracked

RevenueBase identified 805 conversational commerce platforms headquartered in the United States as of September 2026 and tracks 17,578 professional contacts across them, including 6,462 with verified work emails and 4,901 with mobile numbers. New York is the largest hub.

This list covers conversational commerce platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

805Companies

17,578Contacts tracked

6,462Verified emails

4,901Mobile numbers

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The 25 largest conversational commerce platforms based in the United States

Ranked by team size

Top 25 of 805 conversational commerce platforms based in the United States, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to conversational commerce platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Klaviyo	Indirect evidence	Boston, MA, United States	1,001-5,000	2,859 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 1, 2026
2	THRYV	Partial evidence	Dallas, TX, United States	1,001-5,000	2,430 contacts →
	Partial evidence “Thryv is an AI-powered platform built to help small businesses get found, win customers, and drive repeat sales.” Source: RevenueBase Database · checked Sep 1, 2026
3	Dialpad	Partial evidence	San Ramon, CA, United States	1,001-5,000	1,463 contacts →
	Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 1, 2026
4	Vendasta	Indirect evidence	Boston, MA, United States	501-1,000	768 contacts →
	Indirect evidence “Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers.” Source: RevenueBase Database · checked Sep 1, 2026
5	Gorgias	Strong evidence	San Francisco, CA, United States	201-500	486 contacts →
	Strong evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 1, 2026
6	Honeybook	Partial evidence	San Francisco, CA, United States	201-500	333 contacts →
	Partial evidence “HoneyBook is the leading AI-powered business management platform for small business owners.” Source: RevenueBase Database · checked Sep 1, 2026
7	Sms-Magic	Strong evidence	Henderson, NV, United States	51-200	293 contacts →
	Strong evidence “Conversive is the world’s first Intelligent & Empathetic Conversations AI Platform, redefining how businesses engage customers in life-changing decisions with trust, care, and…” Source: RevenueBase Database · checked Sep 1, 2026
8	Intelepeer	Indirect evidence	Centennial, CO, United States	201-500	285 contacts →
	Indirect evidence “IntelePeer automates customer interactions, enabling businesses and contact centers to lower costs, improve customer experience, and accelerate return on investment.” Source: RevenueBase Database · checked Sep 1, 2026
9	Kustomer	Partial evidence	New York, NY, United States	201-500	263 contacts →
	Partial evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 1, 2026
10	Movius	Indirect evidence	Alpharetta, GA, United States	51-200	242 contacts →
	Indirect evidence “We solve a critical gap businesses face with employee to client communication, over voice and messaging.” Source: RevenueBase Database · checked Sep 1, 2026
11	HIVER	Partial evidence	San Jose, CA, United States	51-200	229 contacts →
	Partial evidence “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Source: RevenueBase Database · checked Sep 1, 2026
12	Solutions By Text	Indirect evidence	Dallas, TX, United States	201-500	182 contacts →
	Indirect evidence “SBT enables businesses in consumer finance to effectively and conveniently reach their customers.” Source: RevenueBase Database · checked Sep 1, 2026
13	Drift, A Salesloft Company	Partial evidence	Seattle, WA, United States	501-1,000	168 contacts →
	Partial evidence “Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.” Source: RevenueBase Database · checked Sep 1, 2026
14	CLOSE	Indirect evidence	New York City, NY, United States	51-200	142 contacts →
	Indirect evidence “Close is the sales CRM built for founders, startups, and small businesses that want to grow faster.” Source: RevenueBase Database · checked Sep 1, 2026
15	KIPSU	Indirect evidence	Minneapolis, MN, United States	51-200	138 contacts →
	Indirect evidence “Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Source: RevenueBase Database · checked Sep 1, 2026
16	HATCH	Partial evidence	Boston, MA, United States	51-200	135 contacts →
	Partial evidence “Hatch is an AI CSR platform that empowers businesses to scale revenue through better customer communication.” Source: RevenueBase Database · checked Sep 1, 2026
17	tawk.to	Indirect evidence	Las Vegas, NV, United States	201-500	129 contacts →
	Indirect evidence “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Source: RevenueBase Database · checked Sep 1, 2026
18	Callhippo	Partial evidence	Claymont, DE, United States	51-200	78 contacts →
	Partial evidence “CallHippo is an AI-powered business communication platform built to empower sales and support teams with seamless, smart, and scalable interactions.” Source: RevenueBase Database · checked Sep 1, 2026
19	Liveswitch	Partial evidence	Raleigh, NC, United States	51-200	78 contacts →
	Partial evidence “LiveSwitch is eliminating the technology gap for small businesses with a cutting-edge AI and communication platform that delivers enormous productivity gains.” Source: RevenueBase Database · checked Sep 1, 2026
20	Pypestream	Indirect evidence	New York, NY, United States	51-200	74 contacts →
	Indirect evidence “Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.” Source: RevenueBase Database · checked Sep 1, 2026
21	Verse.ai, A Nice Company	Partial evidence	San Diego, CA, United States	51-200	71 contacts →
	Partial evidence “At Verse.ai, our core value lies in transforming customer interactions through AI-powered conversations.” Source: RevenueBase Database · checked Sep 1, 2026
22	community.com	Partial evidence	Santa Monica, CA, United States	51-200	69 contacts →
	Partial evidence “Community helps marketing teams build trust, loyalty, and long-term customer value through personalized, two-way conversations with their audiences.” Source: RevenueBase Database · checked Sep 1, 2026
23	kenyt.ai	Strong evidence	Boston, MA, United States	51-200	62 contacts →
	Strong evidence “Kenyt.AI's product is a conversational customer and employee engagement platform, helping businesses to deeply engage with their customers through a high quality human-like…” Source: RevenueBase Database · checked Sep 1, 2026
24	connectly.ai	Strong evidence	San Francisco, CA, United States	51-200	58 contacts →
	Strong evidence “Connectly is a global platform that helps brands sell more, build customer loyalty, and deliver efficient support through intelligent conversations, by using the power of WhatsApp…” Source: RevenueBase Database · checked Sep 1, 2026
25	Textel By Capacity	Indirect evidence	University City, MO, United States	51-200	56 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: conversational commerce platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names conversational commerce platforms.
Partial evidence: Its own public description names part of conversational commerce platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name conversational commerce platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 805 conversational commerce platforms based in the United States

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Conversational commerce platforms based in the United States at a glance

As of Sep 1, 2026

36.8%Verified-email coverage

27.9%Mobile-number coverage

21.8Average contacts per company

1-10Median size (employees)

7.3%Largest-city concentration · New York

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

436

11-50

256

51-200

201-500

501-1,000

1,001-5,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversational commerce platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “conversational commerce platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversational commerce platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among conversational commerce platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,462 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Conversational commerce platforms by metro

Conversational commerce platforms in New York59
Conversational commerce platforms in San Francisco58
Conversational commerce platforms in Los Angeles31
Conversational commerce platforms in Miami29

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversational commerce platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many conversational commerce platforms are there based in the United States?

RevenueBase identified 805 conversational commerce platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Klaviyo, headquartered in Boston, tops this list with the largest team on record.

Which city has the most conversational commerce platforms?

New York leads with 59 headquartered companies, followed by San Francisco (58) and Los Angeles (31).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,462 verified decision-maker contacts tracked across these 805 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.