Company lists · Data refreshed September 2026

Top 25 Conversational commerce platforms worldwide

RevenueBase identified 3,239 conversational commerce platforms worldwide as of September 2026 and tracks 53,863 professional contacts across them, including 17,388 with verified work emails and 7,009 with mobile numbers. The United States is the largest market and Sao Paulo the largest hub.

This list covers conversational commerce platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for conversational commerce platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
3,239Companies
53,863Contacts tracked
17,388Verified emails
7,009Mobile numbers
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The 25 largest conversational commerce platforms worldwide

Ranked by team size
Top 25 of 3,239 conversational commerce platforms worldwide, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to conversational commerce platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceStockholm, SwedenHQ checked Sep 1, 20261,001-5,0002,934 contacts →

Indirect evidence

“Sinch’s vision is to connect every business with every customer, everywhere in the world.”

Source: RevenueBase Database · checked Sep 1, 2026
2Indirect evidenceBoston, MA, US1,001-5,0002,859 contacts →

Indirect evidence

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidenceDallas, TX, US1,001-5,0002,430 contacts →

Partial evidence

“Thryv is an AI-powered platform built to help small businesses get found, win customers, and drive repeat sales.”

Source: RevenueBase Database · checked Sep 1, 2026
4Partial evidenceSan Ramon, CA, US1,001-5,0001,463 contacts →

Partial evidence

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Source: RevenueBase Database · checked Sep 1, 2026
5Indirect evidenceLondon, GB1,001-5,0001,328 contacts →

Indirect evidence

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceMelbourne, AU501-1,0001,256 contacts →

Partial evidence

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceBelo Horizonte, BR501-1,000822 contacts →

Indirect evidence

“Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.”

Source: RevenueBase Database · checked Sep 1, 2026
8Strong evidenceBerlin, DE501-1,000807 contacts →

Strong evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceBah, AR501-1,000797 contacts →

Indirect evidence

“Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.”

Source: RevenueBase Database · checked Sep 1, 2026
10Indirect evidenceBoston, MA, US501-1,000768 contacts →

Indirect evidence

“Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers.”

Source: RevenueBase Database · checked Sep 1, 2026
11Indirect evidenceSydney, AU501-1,000768 contacts →

Indirect evidence

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceKt, NL1,001-5,000711 contacts →

Strong evidence

“CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceBangalore, IndiaHQ checked Sep 1, 20261,001-5,000691 contacts →

Indirect evidence

“Exotel is your AI transformation partner for customer engagement and experience.”

Source: RevenueBase Database · checked Sep 1, 2026
14Strong evidenceSan Francisco, CA, US201-500486 contacts →

Strong evidence

“Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.”

Source: RevenueBase Database · checked Sep 1, 2026
15Partial evidenceLund, SwedenHQ checked Sep 1, 2026201-500399 contacts →

Partial evidence

“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.”

Source: RevenueBase Database · checked Sep 1, 2026
16Indirect evidenceİstanbul, TürkiyeHQ checked Sep 1, 2026201-500393 contacts →

Indirect evidence

“Teknasyon: The Venture OS is a universe of studios, each with its own orbit, its own speed, and its own ambition.”

Source: RevenueBase Database · checked Sep 1, 2026
17Strong evidenceGurgaon, IndiaHQ checked Sep 1, 2026201-500361 contacts →

Strong evidence

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceToronto, ON, CA201-500360 contacts →

Indirect evidence

“With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
19Partial evidenceNoida, IndiaHQ checked Sep 1, 2026201-500340 contacts →

Partial evidence

“MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…”

Source: RevenueBase Database · checked Sep 1, 2026
20Partial evidenceSan Francisco, CA, US201-500333 contacts →

Partial evidence

“HoneyBook is the leading AI-powered business management platform for small business owners.”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceNew York, United StatesHQ checked Sep 1, 2026201-500317 contacts →

Partial evidence

“Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises.”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceMumbai, IndiaHQ checked Sep 1, 2026201-500309 contacts →

Indirect evidence

“With 25 years of experience in enterprise communication, Helo.ai brings AI-first messaging that helps businesses engage customers faster, smarter, and more effectively.”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidenceHenderson, NV, US51-200293 contacts →

Strong evidence

“Conversive is the world’s first Intelligent & Empathetic Conversations AI Platform, redefining how businesses engage customers in life-changing decisions with trust, care, and…”

Source: RevenueBase Database · checked Sep 1, 2026
24Strong evidenceLondon, GB201-500290 contacts →

Strong evidence

“Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceCentennial, CO, US201-500285 contacts →

Indirect evidence

“IntelePeer automates customer interactions, enabling businesses and contact centers to lower costs, improve customer experience, and accelerate return on investment.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 3,239 conversational commerce platforms worldwide

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Conversational commerce platforms worldwide at a glance

As of Sep 1, 2026
32.3%Verified-email coverage
13.0%Mobile-number coverage
16.6Average contacts per company
1-10Median size (employees)
4.2%Largest-city concentration · Sao Paulo
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
1,898
11-50
966
51-200
276
201-500
57
501-1,000
18
1,001-5,000
14
10001+
4

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversational commerce platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
23 countries, largest first: the United States, India, Brazil, the United Kingdom, Canada, Spain, France, the United Arab Emirates, Germany, Argentina and 13 more. Country and city lists for conversational commerce platforms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “conversational commerce platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversational commerce platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among conversational commerce platforms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 17,388 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Conversational commerce platforms by location

34 lists · largest first

Every Conversational commerce platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversational commerce platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many conversational commerce platforms are there worldwide?

RevenueBase identified 3,239 conversational commerce platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SINCH, headquartered in Stockholm, tops this list with the largest team on record.

Which country has the most conversational commerce platforms?

The United States leads with 805 companies, followed by India (521) and Brazil (501). Every conversational commerce platforms list by country and city is linked on this page.

Which city has the most conversational commerce platforms?

Sao Paulo leads with 136 headquartered companies, followed by London (126) and Dubai (63).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 17,388 verified decision-maker contacts tracked across these 3,239 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.