Company lists · Data refreshed September 2026

Top 25 Contact center workforce software companies based in the United Kingdom

RevenueBase identified 158 contact center workforce software companies headquartered in the United Kingdom as of September 2026 and tracks 4,692 professional contacts across them, including 1,076 with verified work emails. London is the largest hub.

This list covers contact center workforce software companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
158Companies
4,692Contacts tracked
1,076Verified emails
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The 25 largest contact center workforce software companies based in the United Kingdom

Ranked by team size
Top 25 of 158 contact center workforce software companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to contact center workforce software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceGlasgow, United KingdomHQ checked Sep 14, 20261,001-5,000595 contacts →

Indirect evidence

“Kura is a global CX outsourcer.”

Source: RevenueBase Database · checked Sep 14, 2026
2Indirect evidenceKingston Upon Hull, United KingdomHQ checked Sep 14, 20261,001-5,000490 contacts →

Indirect evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 14, 2026
3Strong evidenceDunston, United KingdomHQ checked Sep 14, 202651-200227 contacts →

Strong evidence

“eg solutions is an enterprise workforce optimisation software company, specialising in the back office.”

Source: RevenueBase Database · checked Sep 14, 2026
4Strong evidenceHull, United KingdomHQ checked Sep 14, 2026501-1,000205 contacts →

Strong evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
5Partial evidenceLondon, United KingdomHQ checked Sep 14, 202651-200142 contacts →

Partial evidence

“Sona is the next-generation workforce management solution for large frontline operators, where consumer grade design is matched by AI-driven decision making.”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 14, 2026201-500140 contacts →

Indirect evidence

“Echoing our clients in every conversation.”

Source: RevenueBase Database · checked Sep 14, 2026
7Strong evidenceBristol, United KingdomHQ checked Sep 14, 20261,001-5,000132 contacts →

Strong evidence

“Dedicated and shared contact centre outsourcing operations.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceBristol, United KingdomHQ checked Sep 14, 202651-200131 contacts →

Indirect evidence

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Source: RevenueBase Database · checked Sep 14, 2026
9Strong evidenceLondon, United KingdomHQ checked Sep 14, 202651-200127 contacts →

Strong evidence

“Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceLondon, United KingdomHQ checked Sep 14, 202611-50100 contacts →

Partial evidence

“Rota is a Total Workforce Technology SAAS solution that significantly improves organisations of all sizes workforce management and team engagement across multiple industry sectors.”

Source: RevenueBase Database · checked Sep 14, 2026
11Partial evidenceLondon, United KingdomHQ checked Sep 14, 202651-20087 contacts →

Partial evidence

“The world's leading Total Workforce Optimization platform.”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceBury, United KingdomHQ checked Sep 14, 2026201-50083 contacts →

Indirect evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 14, 2026
13Indirect evidenceCrawley, United KingdomHQ checked Sep 14, 202651-20067 contacts →

Indirect evidence

“We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfolio, helping them drive revenue growth in the cloud communications market.”

Source: RevenueBase Database · checked Sep 14, 2026
14Strong evidenceLondon, United KingdomHQ checked Sep 14, 202651-20063 contacts →

Strong evidence

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceEasingwold, United KingdomHQ checked Sep 14, 202651-20049 contacts →

Partial evidence

“TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceAylesbury, United KingdomHQ checked Sep 14, 202611-5042 contacts →

Strong evidence

“Sytel Limited develops and supplies Softdial Contact Center (SCC) multimedia, multichannel, fully blended cloud contact center solutions, for quick and easy deployment by partners…”

Source: RevenueBase Database · checked Sep 14, 2026
17Indirect evidenceShadsworth Business Park, United KingdomHQ checked Sep 14, 202651-20041 contacts →

Indirect evidence

“From planning & recruiting to training & delivery, we provide unbeatable outsourcing services that are not only cost effective but surpass the average UK skill set.”

Source: RevenueBase Database · checked Sep 14, 2026
18Strong evidenceEast Kilbride, United KingdomHQ checked Sep 14, 202611-5036 contacts →

Strong evidence

“As the UK and Ireland’s longest serving trusted advisor to the Contact Centre industry, SVL has grown to become a leading provider of unified cloud communications and telephony…”

Source: RevenueBase Database · checked Sep 14, 2026
19Indirect evidenceWhitchurch, United KingdomHQ checked Sep 14, 202651-20036 contacts →

Indirect evidence

“Adding the human touch to your tech, with a digital first approach.”

Source: RevenueBase Database · checked Sep 14, 2026
20Indirect evidenceLondon, United KingdomHQ checked Sep 14, 202611-5029 contacts →

Indirect evidence

“QStory is a complete WFM platform that eliminates the trade-offs between operational efficiency, customer service, and employee experience.”

Source: RevenueBase Database · checked Sep 14, 2026
21Partial evidenceMilton Keynes, United KingdomHQ checked Sep 14, 202651-20029 contacts →

Partial evidence

“Workplace helps consumer-facing businesses enable true workforce flexibility and collaboration, supporting both employee work/life balance and business objectives.”

Source: RevenueBase Database · checked Sep 14, 2026
22Strong evidenceStafford, United KingdomHQ checked Sep 14, 202651-20028 contacts →

Strong evidence

“Ctalk develops contact centre software.”

Source: RevenueBase Database · checked Sep 14, 2026
23Partial evidenceLondon, United KingdomHQ checked Sep 14, 202611-5028 contacts →

Partial evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 14, 2026
24Strong evidenceLondon, United KingdomHQ checked Sep 14, 202611-5025 contacts →

Strong evidence

“Noetica are a provider of Customer Interaction Management software for use in contact centres.”

Source: RevenueBase Database · checked Sep 14, 2026
25Indirect evidenceUnited KingdomHQ checked Sep 14, 202651-20025 contacts →

Indirect evidence

“Anana delivers advanced customer experience technology and direction.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 158 contact center workforce software companies based in the United Kingdom

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Contact center workforce software companies based in the United Kingdom at a glance

As of Sep 14, 2026
22.9%Verified-email coverage
29.7Average contacts per company
11-50Median size (employees)
24.1%Largest-city concentration · London
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
42
11-50
65
51-200
31
201-500
11
501-1,000
4
1,001-5,000
5

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 158 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center workforce software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “contact center workforce software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center workforce software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center workforce software companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,076 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center workforce software companies by metro

  • Contact center workforce software companies in London38

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center workforce software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center workforce software companies are there based in the United Kingdom?

RevenueBase identified 158 contact center workforce software companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Kura CS LTD, headquartered in Glasgow, tops this list with the largest team on record.

Which city has the most contact center workforce software companies?

London leads with 38 headquartered companies, followed by Glasgow (11) and Manchester (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,076 verified decision-maker contacts tracked across these 158 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.