Company lists · Data refreshed September 2026

Top 25 Contact center workforce software companies based in Canada

Name: Contact center workforce software companies based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 92 companies tracked

RevenueBase identified 92 contact center workforce software companies headquartered in Canada as of September 2026 and tracks 3,229 professional contacts across them, including 627 with verified work emails. Toronto is the largest hub.

This list covers contact center workforce software companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

92Companies

3,229Contacts tracked

627Verified emails

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The 25 largest contact center workforce software companies based in Canada

Ranked by team size

Top 25 of 92 contact center workforce software companies based in Canada, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to contact center workforce software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Gexel Telecom	Strong evidence	Montréal, CanadaHQ checked Sep 14, 2026	501-1,000	589 contacts →
	Strong evidence “GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: RevenueBase Database · checked Sep 14, 2026
2	Blue Ocean Contact Centers	Strong evidence	Halifax, NS, CanadaHQ checked Sep 14, 2026	501-1,000	367 contacts →
	Strong evidence “Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…” Source: RevenueBase Database · checked Sep 14, 2026
3	Innovative Vision	Strong evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	201-500	201 contacts →
	Strong evidence “Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.” Source: RevenueBase Database · checked Sep 14, 2026
4	Axsium Group	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	105 contacts →
	Indirect evidence “Axsium Group helps organizations around the world improve their performance by maximizing the productivity of their people.” Source: RevenueBase Database · checked Sep 14, 2026
5	Computer Talk Technology INC	Strong evidence	Markham, ON, CanadaHQ checked Sep 14, 2026	51-200	99 contacts →
	Strong evidence “ComputerTalk's ice is a native Microsoft Teams contact center solution.” Source: RevenueBase Database · checked Sep 14, 2026
6	Agendrix	Indirect evidence	Sherbrooke, QC, CanadaHQ checked Sep 14, 2026	51-200	64 contacts →
	Indirect evidence “Notre logiciel de gestion du personnel aide les entreprises à améliorer la satisfaction et l’efficacité au travail.” Source: RevenueBase Database · checked Sep 14, 2026
7	Star Telecom	Indirect evidence	Richmond Hill, ON, CanadaHQ checked Sep 14, 2026	51-200	62 contacts →
	Indirect evidence “Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe.” Source: RevenueBase Database · checked Sep 14, 2026
8	Services Triad INC	Indirect evidence	Morin-heights, QC, CanadaHQ checked Sep 14, 2026	n/a	61 contacts →
	Indirect evidence “Fondé en 1996, Services Triad est une firme conseil spécialisée dans l’accompagnement stratégique et les études touchant la gestion, les processus opérationnels ainsi que la…” Source: RevenueBase Database · checked Sep 14, 2026
9	Workaxle	Partial evidence	Montreal, QC, CanadaHQ checked Sep 14, 2026	51-200	49 contacts →
	Partial evidence “WorkAxle is a leading innovator in Workforce Management (WFM) solutions, designed to elevate operational efficiency and employee experiences in complex, multi-location, and highly…” Source: RevenueBase Database · checked Sep 14, 2026
10	Call Center Guys	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	46 contacts →
	Indirect evidence “Customer experience of things is what we’re all about.” Source: RevenueBase Database · checked Sep 14, 2026
11	Celayix	Indirect evidence	Vancouver, BC, CanadaHQ checked Sep 14, 2026	51-200	43 contacts →
	Indirect evidence “Celayix has been providing the best-of-breed shift management solutions since As a leading provider of employee scheduling, time and attendance, and employee communication…” Source: RevenueBase Database · checked Sep 14, 2026
12	Paxyl Solutions	Strong evidence	Montréal, QC, CanadaHQ checked Sep 14, 2026	11-50	25 contacts →
	Strong evidence “Established in 2003 Paxyl is a leading specialist in multimedia contact center solutions.” Source: RevenueBase Database · checked Sep 14, 2026
13	Aheeva	Strong evidence	Saint-laurent, CanadaHQ checked Sep 14, 2026	11-50	24 contacts →
	Strong evidence “Aheeva – The Most Flexible Contact Center Solution Aheeva delivers the ultimate flexibility in contact center solutions, ensuring businesses can adapt and scale with ease.” Source: RevenueBase Database · checked Sep 14, 2026
14	Ecom Customer Care INC	Strong evidence	Winnipeg, CanadaHQ checked Sep 14, 2026	51-200	23 contacts →
	Strong evidence “eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.” Source: RevenueBase Database · checked Sep 14, 2026
15	Loki Systems	Partial evidence	Port Coquitlam, BC, CanadaHQ checked Sep 14, 2026	11-50	20 contacts →
	Partial evidence “Since 1995, we have been innovators and specialists in workforce management solutions, helping businesses control their labour costs, maximize compliance, access real-time labour…” Source: RevenueBase Database · checked Sep 14, 2026
16	Idea Factor INC	Strong evidence	Burlington, ON, CanadaHQ checked Sep 14, 2026	11-50	19 contacts →
	Strong evidence “Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.” Source: RevenueBase Database · checked Sep 14, 2026
17	KPI Connect	Strong evidence	Winnipeg Manitoba, MB, CanadaHQ checked Sep 14, 2026	201-500	18 contacts →
	Strong evidence “KPI connect is an award winning, unified full-featured contact center, providing a diverse array of multi-channel B2B and B2C solutions.” Source: RevenueBase Database · checked Sep 14, 2026
18	Indosoft Inc. Call & Contact Center Software	Strong evidence	Fredericton, NB, CanadaHQ checked Sep 14, 2026	11-50	17 contacts →
	Strong evidence “Indosoft inc’s call & contact center software surpasses expectations with the breadth of its offerings and services.” Source: RevenueBase Database · checked Sep 14, 2026
19	Contactcenterworld	Partial evidence	Thunder Bay, ON, CanadaHQ checked Sep 14, 2026	201-500	15 contacts →
	Partial evidence “DISCOVER THE NEXT GENERATION OF CUSTOMER EXPERIENCE with ContactCenterWorld Today we have more than members in over 200 countries.” Source: RevenueBase Database · checked Sep 14, 2026
20	Services Gestcom INC	Strong evidence	Saint-jérôme, QC, CanadaHQ checked Sep 14, 2026	51-200	15 contacts →
	Strong evidence “Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.” Source: RevenueBase Database · checked Sep 14, 2026
21	Taske Technology	Strong evidence	Ottawa, ON, CanadaHQ checked Sep 14, 2026	11-50	14 contacts →
	Strong evidence “TASKE delivers intelligent, cloud-based contact center solutions for Amazon Connect and beyond, helping organizations reimagine customer experience while optimizing operations.” Source: RevenueBase Database · checked Sep 14, 2026
22	Merinio	Strong evidence	Montreal, QC, CanadaHQ checked Sep 14, 2026	11-50	13 contacts →
	Strong evidence “Merinio Workforce Automation” is a cloud based software designed to increase operational efficiency in dynamic and complex business environments.” Source: RevenueBase Database · checked Sep 14, 2026
23	Agents Republic INC	Strong evidence	Vancouver, BC, CanadaHQ checked Sep 14, 2026	51-200	12 contacts →
	Strong evidence “Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…” Source: RevenueBase Database · checked Sep 14, 2026
24	Mpex Business Solutions	Strong evidence	Québec, QC, CanadaHQ checked Sep 14, 2026	11-50	11 contacts →
	Strong evidence “MPEX Business Solutions is a leader in software development for productivity and workforce management integrated solutions designed to help you manage time and attendance, payroll…” Source: RevenueBase Database · checked Sep 14, 2026
25	Timesphere PAR Sigma-Rh	Indirect evidence	Montréal, QC, CanadaHQ checked Sep 14, 2026	51-200	10 contacts →
	Indirect evidence “C’est avec une grande fierté que nous annonçons l’intégration de Timesphere à SIGMA-RH, marquant une étape décisive pour l'innovation en solutions RH.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center workforce software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center workforce software companies.
Partial evidence: Its own public description names part of contact center workforce software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center workforce software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 92 contact center workforce software companies based in Canada

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Contact center workforce software companies based in Canada at a glance

As of Sep 14, 2026

19.4%Verified-email coverage

35.1Average contacts per company

11-50Median size (employees)

18.5%Largest-city concentration · Toronto

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 92 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center workforce software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “contact center workforce software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center workforce software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center workforce software companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 627 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center workforce software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center workforce software companies are there based in Canada?

RevenueBase identified 92 contact center workforce software companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Montreal, tops this list with the largest team on record.

Which city has the most contact center workforce software companies?

Toronto leads with 17 headquartered companies, followed by Montreal (14) and Winnipeg (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 627 verified decision-maker contacts tracked across these 92 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.