Company lists · Data refreshed September 2026

Top 25 Contact center workforce management software companies based in the United States

RevenueBase identified 237 company matches for contact center workforce management software companies associated with the United States as of September 2026 and tracks 18,674 professional contacts across them, including 5,358 with verified work emails. Atlanta is the largest hub.

This list covers company matches for contact center workforce management software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
237Companies
18,674Contacts tracked
5,358Verified emails
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The 25 largest contact center workforce management software companies based in the United States

Ranked by team size
Top 25 of 237 company matches for contact center workforce management software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Sep 27, 20261,001-5,0007,034 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchMinneapolis, MN, United StatesHQ recorded Sep 27, 20265,001-10,0004,006 contacts →

Exact match

“Ceridian is now Dayforce.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchLivonia, MI, United StatesHQ recorded Sep 27, 2026501-1,000524 contacts →

Exact match

“In October 2024, WorkForce Software was acquired by ADP, a global leader in human capital management, to enhance their global workforce solutions and lead the market in future…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchMahwah, NJ, United StatesHQ recorded Sep 27, 20261,001-5,000247 contacts →

Exact match

“Aucera is the most tenured privately-held contact center in the world, delivering more than 100 million experiences a year across a global footprint that includes both nearshore…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchMarietta, GA, United StatesHQ recorded Sep 27, 2026201-500223 contacts →

Exact match

“Intradiem is the leader in Dynamic Workforce Orchestration for enterprises with large, structured workforces.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchRedwood City, CA, United StatesHQ recorded Sep 27, 2026201-500223 contacts →

Exact match

“Legion Technologies delivers the industry’s most innovative workforce management platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchNorth Bergen, NJ, United StatesHQ recorded Sep 27, 20261,001-5,000152 contacts →

Exact match

“At Premiere Response, we deliver exceptional, omnichannel contact center solutions, infusing your brand’s promise into every customer interaction.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-200141 contacts →

Exact match

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 2026501-1,000132 contacts →

Exact match

“On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 2026501-1,000127 contacts →

Exact match

“More than 25 years ago Paramount began an organic evolution to fill an industry gap in Contact Center workforce solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchMadison, WI, United StatesHQ recorded Sep 27, 202651-200121 contacts →

Exact match

“Built for the largest and most complex frontline organizations in the world who want to deliver a flexible and modern experience to their employees, while improving operational…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchTampa, FL, United StatesHQ recorded Sep 27, 202611-50120 contacts →

Exact match

“ShyftOff makes contact center ops insanely easy.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchOldsmar, FL, United StatesHQ recorded Sep 27, 202611-50117 contacts →

Exact match

“The contact center is the heartbeat of your organization, representing your brand while providing the vital link between your customers and your services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchHackensack, NJ, United StatesHQ recorded Sep 27, 202651-200110 contacts →

Exact match

“Established in Smartlinx is reshaping the senior care workforce landscape through innovative, purpose-driven solutions tailored for modern healthcare needs.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchSan Jose, CA, United StatesHQ recorded Sep 27, 2026201-50086 contacts →

Exact match

“Prosperix is a workforce innovation company.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchWashington, DC, United StatesHQ recorded Sep 27, 202651-20085 contacts →

Exact match

“LIFELENZ is an AI-driven, advanced analytics workforce and human capital management platform that solves challenges related to onboarding, sales and labor forecasting, scheduling…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchRolling Meadows, IL, United StatesHQ recorded Sep 27, 202651-20085 contacts →

Exact match

“EPAY Systems, a Vensure Employer Solutions company, is a fast-growing human capital management and workforce management software provider.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchLas Vegas, NV, United StatesHQ recorded Sep 27, 202651-20081 contacts →

Exact match

“Bravo Store Systems is all-in-one point of sale software built for the stores a generic retail system was never made for: pawn shops, firearm dealers (FFL), jewelers, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchChicago, IL, United StatesHQ recorded Sep 27, 202651-20081 contacts →

Exact match

“Workforce.com is a workforce management software technology company that helps improve time & labor for shift and hourly workforces.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchRichardson, TX, United StatesHQ recorded Sep 27, 202651-20079 contacts →

Exact match

“When you invest in a workforce management solution from IEX you get more than just a great product.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchPeru | Chile | Ecuador | Argentina | Colombia | Usa, United StatesHQ recorded Sep 27, 202651-20071 contacts →

Exact match

“White Lion Technology is the leading company with over 30 years of experience empowering workforce management with innovative, expert, and flexible solutions in regulated…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchSan Diego, CA, United StatesHQ recorded Sep 27, 202651-20070 contacts →

Exact match

“Kiran Analytics, a Verint Company, is a leader in accelerating banking transformation through the application of advanced analytics.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchNew York, NY, United StatesHQ recorded Sep 27, 202651-20067 contacts →

Exact match

“At it’s heart, Novanet is a solutions company with a global reach.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchEdison, NJ, United StatesHQ recorded Sep 27, 202651-20065 contacts →

Exact match

“Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 237 contact center workforce management software companies based in the United States

See the full list, filter by size, metro and specialty, and access 5,358 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center workforce management software companies based in the United States at a glance

As of Sep 27, 2026
28.7%Verified-email coverage
78.8Average contacts per company
11-50Median size (employees)
3.8%Largest-city concentration · Atlanta
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
51
11-50
103
51-200
55
201-500
10
501-1,000
5
1,001-5,000
7
5,001-10,000
4
10001+
2

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 237 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “contact center workforce management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,358 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center workforce management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center workforce management software companies are there based in the United States?

RevenueBase identified 237 company matches for contact center workforce management software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center workforce management software companies?

Atlanta leads with 9 company records, followed by New York (6) and Chicago (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,358 professional contacts with verified work emails tracked across these 237 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.