Company lists · Data refreshed September 2026
Top 25 Contact center workforce management software companies worldwide
RevenueBase identified 1,001 contact center workforce management software companies worldwide as of September 2026 and tracks 40,945 professional contacts across them, including 10,833 with verified work emails. The United States is the largest market and London the largest hub.
This list covers contact center workforce management software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for contact center workforce management software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center workforce management software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 7,034 contacts → | ||||
Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 4,006 contacts → | ||||
Indirect evidence “Ceridian is now Dayforce.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 3,037 contacts → | ||||
Strong evidence “Job & Talent is a world-leading AI-native platform for frontline workforce management.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,012 contacts → | ||||
Partial evidence “AKAL Information Systems Ltd is a leading software and business services company with over 25 years of experience, dedicated to transform Indian Human Resource landscape through…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 878 contacts → | ||||
Partial evidence “Decades of expertise distilled into innovative workforce tools.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 867 contacts → | ||||
Indirect evidence “Virtual Staffing Solutions (VSS), a Waterstone Company We are not a recruiting firm or placement agency.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 736 contacts → | ||||
Indirect evidence “At ATOSS we are shaping working environments to the benefit of companies, employees and society.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 701 contacts → | ||||
Strong evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 639 contacts → | ||||
Strong evidence “GeoVictoria is a technology company that delivers workforce management solutions and analytics tools.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 549 contacts → | ||||
Indirect evidence “Horoquartz a trois domaines d'expertise- Les solutions de gestion des temps, d'optimisation de plannings, de suivi d'activité et d'intégration avec la Paie et le SIRH- Les…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 524 contacts → | ||||
Strong evidence “In October 2024, WorkForce Software was acquired by ADP, a global leader in human capital management, to enhance their global workforce solutions and lead the market in future…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 518 contacts → | ||||
Strong evidence “Elevēo is a Workforce Optimization software provider delivering simplified yet advanced solutions to solve complex contact center problems.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 498 contacts → | ||||
Indirect evidence “Make Time Valuable.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 382 contacts → | ||||
Indirect evidence “Menaitech’s solutions and cloud technology help clients maximize the full potential of their people, empower their employees, and give managers the tools they need to run their…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 289 contacts → | ||||
Indirect evidence “Aegis Argentina inició su operación en 1994 en la ciudad de Buenos Aires, bajo el nombre de Actionline, como una compañía nacional de 200 empleados dedicada a la prestación de…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 247 contacts → | ||||
Strong evidence “Aucera is the most tenured privately-held contact center in the world, delivering more than 100 million experiences a year across a global footprint that includes both nearshore…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 227 contacts → | ||||
Strong evidence “eg solutions is an enterprise workforce optimisation software company, specialising in the back office.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 223 contacts → | ||||
Partial evidence “Intradiem is the leader in Dynamic Workforce Orchestration for enterprises with large, structured workforces.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 223 contacts → | ||||
Strong evidence “Legion Technologies delivers the industry’s most innovative workforce management platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 173 contacts → | ||||
Indirect evidence “Somos especialistas em tecnologia para gestão de pessoas em grandes operações.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 152 contacts → | ||||
Strong evidence “At Premiere Response, we deliver exceptional, omnichannel contact center solutions, infusing your brand’s promise into every customer interaction.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 143 contacts → | ||||
Indirect evidence “At Tlantic, we empower retail, helthcare companies and industries to transform their operations, optimize processes, and enhance customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 142 contacts → | ||||
Strong evidence “Sona is the next-generation workforce management solution for large frontline operators, where consumer grade design is matched by AI-driven decision making.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 141 contacts → | ||||
Partial evidence “Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 139 contacts → | ||||
Strong evidence “Peopleware is an AI-native workforce management (WFM) suite, trusted by over users in 30+ countries.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center workforce management software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center workforce management software companies.
- Partial evidence
- Its own public description names part of contact center workforce management software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center workforce management software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 1,001 contact center workforce management software companies worldwide
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Contact center workforce management software companies worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center workforce management software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for contact center workforce management software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “contact center workforce management software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center workforce management software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center workforce management software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 10,833 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contact center workforce management software companies by location
9 lists · largest firstEvery Contact center workforce management software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Contact center workforce management software companies based in the United States237
- Contact center workforce management software companies based in the United Kingdom79
- Contact center workforce management software companies based in India51
- Contact center workforce management software companies based in Brazil40
- Contact center workforce management software companies based in Germany40
- Contact center workforce management software companies based in the Netherlands39
- Contact center workforce management software companies based in Canada36
- Contact center workforce management software companies based in Australia28
- Contact center workforce management software companies based in Spain25
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center workforce management software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center workforce management software companies are there worldwide?
RevenueBase identified 1,001 contact center workforce management software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Freshworks, headquartered in San Mateo, tops this list with the largest team on record.
Which country has the most contact center workforce management software companies?
The United States leads with 237 companies, followed by the United Kingdom (79) and India (51). Every contact center workforce management software companies list by country and city is linked on this page.
Which city has the most contact center workforce management software companies?
London leads with 22 headquartered companies, followed by Sao Paulo (13) and Madrid (11).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 10,833 verified decision-maker contacts tracked across these 1,001 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.