Company lists · Data refreshed September 2026

Top 25 Contact center software companies based in the United Kingdom

RevenueBase identified 167 contact center software companies headquartered in the United Kingdom as of September 2026 and tracks 4,104 professional contacts across them, including 1,238 with verified work emails and 354 with mobile numbers. London is the largest hub.

This list covers contact center software companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
167Companies
4,104Contacts tracked
1,238Verified emails
354Mobile numbers
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The 25 largest contact center software companies based in the United Kingdom

Ranked by team size
Top 25 of 167 contact center software companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact center software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceSeaham, United Kingdom1,001-5,000493 contacts →

Indirect evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 1, 2026
2Indirect evidenceLondon, United Kingdom1,001-5,000436 contacts →

Indirect evidence

“We've moved!”

Source: RevenueBase Database · checked Sep 1, 2026
3Indirect evidenceLondon, United Kingdom201-500226 contacts →

Indirect evidence

“Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidenceLeeds, United Kingdom501-1,000202 contacts →

Strong evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
5Strong evidenceLondon, United Kingdom51-200189 contacts →

Strong evidence

“3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer…”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceNewcastle Upon Tyne, United Kingdom201-500140 contacts →

Indirect evidence

“Echoing our clients in every conversation.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceBristol, United Kingdom51-200135 contacts →

Indirect evidence

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Source: RevenueBase Database · checked Sep 1, 2026
8Strong evidenceBristol, United Kingdom1,001-5,000131 contacts →

Strong evidence

“Dedicated and shared contact centre outsourcing operations.”

Source: RevenueBase Database · checked Sep 1, 2026
9Strong evidenceBirmingham, United Kingdom51-200116 contacts →

Strong evidence

“Transforming Contact Centers with Real-Time Intelligence Founded in 1993, QPC has spent over three decades at the forefront of contact center innovation.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceChester, United Kingdom51-20098 contacts →

Strong evidence

“Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses.”

Source: RevenueBase Database · checked Sep 1, 2026
11Indirect evidenceBury, United Kingdom201-50082 contacts →

Indirect evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceLondon, United Kingdom51-20071 contacts →

Strong evidence

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceCrawley, United Kingdom51-20067 contacts →

Indirect evidence

“We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfolio, helping them drive revenue growth in the cloud communications market.”

Source: RevenueBase Database · checked Sep 1, 2026
14Strong evidenceLondon, United Kingdom1,001-5,00059 contacts →

Strong evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceHoddesdon, United Kingdom51-20057 contacts →

Indirect evidence

“Bulb Technologies helps all types of CSPs and enterprises to deliver a superior customer experience, reduce customer support related cost and increase revenues.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidenceBanbury, United Kingdom51-20057 contacts →

Partial evidence

“At Contact Web, we deliver customer experience outsourcing differently.”

Source: RevenueBase Database · checked Sep 1, 2026
17Strong evidenceRomsey, United Kingdom201-50055 contacts →

Strong evidence

“Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre.”

Source: RevenueBase Database · checked Sep 1, 2026
18Partial evidenceEasingwold, United Kingdom51-20049 contacts →

Partial evidence

“TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.”

Source: RevenueBase Database · checked Sep 1, 2026
19Strong evidenceAylesbury Bucks, United Kingdom11-5041 contacts →

Strong evidence

“Sytel Limited develops and supplies Softdial Contact Center (SCC) multimedia, multichannel, fully blended cloud contact center solutions, for quick and easy deployment by partners…”

Source: RevenueBase Database · checked Sep 1, 2026
20Partial evidenceCroydon, United Kingdom501-1,00039 contacts →

Partial evidence

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceWhitchurch, United Kingdom51-20036 contacts →

Indirect evidence

“Adding the human touch to your tech, with a digital first approach.”

Source: RevenueBase Database · checked Sep 1, 2026
22Strong evidenceEast Kilbride, United Kingdom11-5035 contacts →

Strong evidence

“As the UK and Ireland’s longest serving trusted advisor to the Contact Centre industry, SVL has grown to become a leading provider of unified cloud communications and telephony…”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidenceLondon, United Kingdom51-20032 contacts →

Strong evidence

“Virsae’s Service Management (VSM) full-stack analytics platform keeps your Contact Center and Unified Communications systems at peak performance.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceManchester, United Kingdom51-20029 contacts →

Indirect evidence

“At Mission Labs we have a single vision: to power the future of business communications.”

Source: RevenueBase Database · checked Sep 1, 2026
25Strong evidenceStaffordshire Technology Park, United Kingdom51-20028 contacts →

Strong evidence

“Ctalk develops contact centre software.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 167 contact center software companies based in the United Kingdom

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Contact center software companies based in the United Kingdom at a glance

As of Sep 1, 2026
30.2%Verified-email coverage
8.6%Mobile-number coverage
24.6Average contacts per company
11-50Median size (employees)
22.2%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
50
11-50
60
51-200
32
201-500
17
501-1,000
3
1,001-5,000
5

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “contact center software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center software companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,238 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center software companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center software companies are there based in the United Kingdom?

RevenueBase identified 167 contact center software companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

RESQ, headquartered in Seaham, tops this list with the largest team on record.

Which city has the most contact center software companies?

London leads with 37 headquartered companies, followed by Manchester (11) and Glasgow (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,238 verified decision-maker contacts tracked across these 167 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.