Company lists · Data refreshed September 2026
Top 25 Contact center quality management software companies based in the United States
RevenueBase identified 172 company matches for contact center quality management software companies associated with the United States as of September 2026 and tracks 5,364 professional contacts across them, including 1,449 with verified work emails. Atlanta is the largest hub.
This list covers company matches for contact center quality management software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center quality management software companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 878 contacts → | ||||
Exact match “Decades of expertise distilled into innovative workforce tools.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 2 | 478 contacts → | ||||
Exact match “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 3 | 161 contacts → | ||||
Exact match “J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 4 | 155 contacts → | ||||
Exact match “BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 5 | 120 contacts → | ||||
Exact match “NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 6 | 117 contacts → | ||||
Exact match “ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 7 | 78 contacts → | ||||
Exact match “SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 8 | 76 contacts → | ||||
Exact match “At Mindful, a Medallia company, we enable our clients to keep the promises they make to their customers, creating lifelong brand loyalty.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 9 | 73 contacts → | ||||
Exact match “ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 10 | 61 contacts → | ||||
Exact match “Calabrio is a trusted ally to leading brands.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 11 | 60 contacts → | ||||
Exact match “Home of CSAT.AI.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 12 | 59 contacts → | ||||
Exact match “With offices worldwide and certification by leading technology providers, including Buzzeasy, Avaya, Microsoft, Genesys, and Cisco, Geomant is a well-established, innovative…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 13 | 58 contacts → | ||||
Exact match “Swampfox Technologies is a modern software, solutions and services company focused on empowering amazing customer journeys for the enterprise Contact Center.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 14 | 57 contacts → | ||||
Exact match “Wilmac Technologies delivers AI-powered customer interaction and workforce optimization solutions that put people first.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 15 | 54 contacts → | ||||
Exact match “The Essential Everything.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 16 | 49 contacts → | ||||
Exact match “Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 17 | 46 contacts → | ||||
Exact match “Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 18 | 46 contacts → | ||||
Exact match “Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 19 | 41 contacts → | ||||
Exact match “At Sound Communications, our mission is to protect the assets your business can't do without: your property, your customers, and your employees.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 20 | 34 contacts → | ||||
Exact match “Since 1993, Intelemedia has developed sophisticated telephony and database solutions that transform how organizations more effectively manage call handling and caller experiences…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 21 | 34 contacts → | ||||
Exact match “Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices built on actionable data.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 22 | 33 contacts → | ||||
Exact match “Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 23 | 28 contacts → | ||||
Exact match “Hear is an AI-powered conversation intelligence platform designed for contact center managers.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 24 | 24 contacts → | ||||
Exact match “Company Overview: Founded in 2004, DCC / CCR is a 200-seat call center located in Superior, Wisconsin sitting right across the bay from Duluth, Minnesota on Lake Superior.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 25 | 24 contacts → | ||||
Exact match “For over 25 years, we’ve worked hard to help companies keep their brand promises.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “contact center quality management software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 172 contact center quality management software companies based in the United States
See the full list, filter by size, metro and specialty, and access 1,449 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Contact center quality management software companies based in the United States at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 172 companies.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with the United States whose business descriptions match “contact center quality management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 1,449 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center quality management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many contact center quality management software companies are there based in the United States?
RevenueBase identified 172 company matches for contact center quality management software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Aspect Software tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most contact center quality management software companies?
Atlanta leads with 11 company records, followed by New York (5) and Arlington (3).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,449 professional contacts with verified work emails tracked across these 172 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
Ready to reach these companies? Verified emails and direct dials for all 172 contact center quality management software companies based in the United States. Start with a free account, no credit card.
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Contact center quality management software companies by geography
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Contact center quality management software companies based in Brazil
- Contact center quality management software companies based in France
- Contact center quality management software companies based in India
- Contact center quality management software companies based in the United Kingdom
- AI companies based in the United States
- Cybersecurity companies based in the United States
Company intelligence · public preview
Top 25 contact center quality management software companies based in the United States
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 172 matching company records for contact center quality management software companies based in the United States, with 5,364 tracked contacts and 1,449 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 27, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center quality management software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Aspect Softwareaspect.comHQ: Boulder, CO, United StatesReported employees: 1,001-5,000 | Boulder, CO, United States | 1,001-5,000 | Exact match | 878 contacts → |
“Decades of expertise distilled into innovative workforce tools.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Alvaria CXalvaria.comHQ: Atlanta, GA, United StatesReported employees: 1,001-5,000 | Atlanta, GA, United States | 1,001-5,000 | Exact match | 478 contacts → |
“Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  j.lodgejlodge.comHQ: Fort Myers, FL, United StatesReported employees: 201-500 | Fort Myers, FL, United States | 201-500 | Exact match | 161 contacts → |
“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  BPA Qualitybpaquality.comHQ: Long Island, FL, United StatesReported employees: 51-200 | Long Island, FL, United States | 51-200 | Exact match | 155 contacts → |
“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Nice Nexidianexidia.comHQ: Atlanta, GA, United StatesReported employees: 5,001-10,000 | Atlanta, GA, United States | 5,001-10,000 | Exact match | 120 contacts → |
“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  ISI Analyticsisianalytics.comHQ: Bannockburn, IL, United StatesReported employees: 51-200 | Bannockburn, IL, United States | 51-200 | Exact match | 117 contacts → |
“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  SQM Group INCsqmgroup.comHQ: Coeur D'alene, ID, United StatesReported employees: 51-200 | Coeur D'alene, ID, United States | 51-200 | Exact match | 78 contacts → |
“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Mindfulgetmindful.comHQ: Akron, OH, United StatesReported employees: 51-200 | Akron, OH, United States | 51-200 | Exact match | 76 contacts → |
“At Mindful, a Medallia company, we enable our clients to keep the promises they make to their customers, creating lifelong brand loyalty.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Aces Quality Managementacesquality.comHQ: Denver, CO, United StatesReported employees: 51-200 | Denver, CO, United States | 51-200 | Exact match | 73 contacts → |
“ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Calabrio, INCcalabrio.com HQ: Minneapolis, MN, United StatesReported employees: 501-1,000 | Minneapolis, MN, United States | 501-1,000 | Exact match | 61 contacts → |
“Calabrio is a trusted ally to leading brands.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Navedasnavedas.aiHQ: Los Angeles, CA, United StatesReported employees: 51-200 | Los Angeles, CA, United States | 51-200 | Exact match | 60 contacts → |
“Home of CSAT.AI.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Geomantgeomant.comHQ: Atlanta, GA, United StatesReported employees: 51-200 | Atlanta, GA, United States | 51-200 | Exact match | 59 contacts → |
“With offices worldwide and certification by leading technology providers, including Buzzeasy, Avaya, Microsoft, Genesys, and Cisco, Geomant is a well-established, innovative…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Swampfox Technologiesswampfoxinc.comHQ: Columbia, SC, United StatesReported employees: 51-200 | Columbia, SC, United States | 51-200 | Exact match | 58 contacts → |
“Swampfox Technologies is a modern software, solutions and services company focused on empowering amazing customer journeys for the enterprise Contact Center.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Wilmac Technologieswilmactech.comHQ: Rochester, NY, United StatesReported employees: 11-50 | Rochester, NY, United States | 11-50 | Exact match | 57 contacts → |
“Wilmac Technologies delivers AI-powered customer interaction and workforce optimization solutions that put people first.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  C2performc2perform.comHQ: Roswell, GA, United StatesReported employees: 51-200 | Roswell, GA, United States | 51-200 | Exact match | 54 contacts → |
“The Essential Everything.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Concentra Solutionsconcentrasolutions.comHQ: Alpharetta, GA, United StatesReported employees: 51-200 | Alpharetta, GA, United States | 51-200 | Exact match | 49 contacts → |
“Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Xima Softwareximasoftware.comHQ: South Jordan, UT, United StatesReported employees: 51-200 | South Jordan, UT, United States | 51-200 | Exact match | 46 contacts → |
“Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Telstratserenova.comHQ: Allen, TX, United StatesReported employees: 51-200 | Allen, TX, United States | 51-200 | Exact match | 46 contacts → |
“Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Sound Communicationssoundcommunications.comHQ: Grove City, OH, United StatesReported employees: 11-50 | Grove City, OH, United States | 11-50 | Exact match | 41 contacts → |
“At Sound Communications, our mission is to protect the assets your business can't do without: your property, your customers, and your employees.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  Intelemedia Communicationsintelemedia.comHQ: Plano, TX, United StatesReported employees: 51-200 | Plano, TX, United States | 51-200 | Exact match | 34 contacts → |
“Since 1993, Intelemedia has developed sophisticated telephony and database solutions that transform how organizations more effectively manage call handling and caller experiences…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  Castel Communications LLCcastel.comHQ: Buffalo, NY, United StatesReported employees: 11-50 | Buffalo, NY, United States | 11-50 | Exact match | 34 contacts → |
“Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices built on actionable data.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Inova Solutionsinovasolutions.com HQ: Charlottesville, VA, United StatesReported employees: 51-200 | Charlottesville, VA, United States | 51-200 | Exact match | 33 contacts → |
“Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  HEARhear.aiHQ: New York, United StatesReported employees: 11-50 | New York, United States | 11-50 | Exact match | 28 contacts → |
“Hear is an AI-powered conversation intelligence platform designed for contact center managers.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Call Center Resources LLCcallcenterr.comHQ: Superior, WI, United StatesReported employees: 51-200 | Superior, WI, United States | 51-200 | Exact match | 24 contacts → |
“Company Overview: Founded in 2004, DCC / CCR is a 200-seat call center located in Superior, Wisconsin sitting right across the bay from Duluth, Minnesota on Lake Superior.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Rizepointrizepoint.com HQ: Salt Lake City, UT, United StatesReported employees: 11-50 | Salt Lake City, UT, United States | 11-50 | Exact match | 24 contacts → |
“For over 25 years, we’ve worked hard to help companies keep their brand promises.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 172 company matches
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Contact center quality management software companies: dataset insights
September 27, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
172 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 172 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 27, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for contact center quality management software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center quality management software companies did RevenueBase find based in the United States?
The saved snapshot records 172 matching company records, 5,364 tracked contacts and 1,449 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 27, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Contact center quality management software companies by geography
Cite this list
RevenueBase Data Team. Top 25 contact center quality management software companies based in the United States. Snapshot: September 27, 2026. https://revenuebase.ai/companies/contact-center-quality-management-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Contact center quality management software companies based in Brazil
- Contact center quality management software companies based in France
- Contact center quality management software companies based in India
- Contact center quality management software companies based in the United Kingdom
- AI companies based in the United States
- Cybersecurity companies based in the United States
Company intelligence · public preview
Top 25 contact center quality management software companies based in the United States
RevenueBase records 172 matching company records for contact center quality management software companies based in the United States, with 5,364 tracked contacts and 1,449 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 27, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center quality management software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Aspect Softwareaspect.com HQ: Boulder, CO, United StatesReported employees: 1,001-5,000 | Boulder, CO, United States | 1,001-5,000 | Exact match | 878 contacts → |
“Decades of expertise distilled into innovative workforce tools.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Alvaria CXalvaria.com HQ: Atlanta, GA, United StatesReported employees: 1,001-5,000 | Atlanta, GA, United States | 1,001-5,000 | Exact match | 478 contacts → |
“Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | j.lodgejlodge.com HQ: Fort Myers, FL, United StatesReported employees: 201-500 | Fort Myers, FL, United States | 201-500 | Exact match | 161 contacts → |
“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | BPA Qualitybpaquality.com HQ: Long Island, FL, United StatesReported employees: 51-200 | Long Island, FL, United States | 51-200 | Exact match | 155 contacts → |
“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Nice Nexidianexidia.com HQ: Atlanta, GA, United StatesReported employees: 5,001-10,000 | Atlanta, GA, United States | 5,001-10,000 | Exact match | 120 contacts → |
“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | ISI Analyticsisianalytics.com HQ: Bannockburn, IL, United StatesReported employees: 51-200 | Bannockburn, IL, United States | 51-200 | Exact match | 117 contacts → |
“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | SQM Group INCsqmgroup.com HQ: Coeur D'alene, ID, United StatesReported employees: 51-200 | Coeur D'alene, ID, United States | 51-200 | Exact match | 78 contacts → |
“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Mindfulgetmindful.com HQ: Akron, OH, United StatesReported employees: 51-200 | Akron, OH, United States | 51-200 | Exact match | 76 contacts → |
“At Mindful, a Medallia company, we enable our clients to keep the promises they make to their customers, creating lifelong brand loyalty.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Aces Quality Managementacesquality.com HQ: Denver, CO, United StatesReported employees: 51-200 | Denver, CO, United States | 51-200 | Exact match | 73 contacts → |
“ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Calabrio, INCcalabrio.com HQ: Minneapolis, MN, United StatesReported employees: 501-1,000 | Minneapolis, MN, United States | 501-1,000 | Exact match | 61 contacts → |
“Calabrio is a trusted ally to leading brands.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Navedasnavedas.ai HQ: Los Angeles, CA, United StatesReported employees: 51-200 | Los Angeles, CA, United States | 51-200 | Exact match | 60 contacts → |
“Home of CSAT.AI.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Geomantgeomant.com HQ: Atlanta, GA, United StatesReported employees: 51-200 | Atlanta, GA, United States | 51-200 | Exact match | 59 contacts → |
“With offices worldwide and certification by leading technology providers, including Buzzeasy, Avaya, Microsoft, Genesys, and Cisco, Geomant is a well-established, innovative…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Swampfox Technologiesswampfoxinc.com HQ: Columbia, SC, United StatesReported employees: 51-200 | Columbia, SC, United States | 51-200 | Exact match | 58 contacts → |
“Swampfox Technologies is a modern software, solutions and services company focused on empowering amazing customer journeys for the enterprise Contact Center.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Wilmac Technologieswilmactech.com HQ: Rochester, NY, United StatesReported employees: 11-50 | Rochester, NY, United States | 11-50 | Exact match | 57 contacts → |
“Wilmac Technologies delivers AI-powered customer interaction and workforce optimization solutions that put people first.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | C2performc2perform.com HQ: Roswell, GA, United StatesReported employees: 51-200 | Roswell, GA, United States | 51-200 | Exact match | 54 contacts → |
“The Essential Everything.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Concentra Solutionsconcentrasolutions.com HQ: Alpharetta, GA, United StatesReported employees: 51-200 | Alpharetta, GA, United States | 51-200 | Exact match | 49 contacts → |
“Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Xima Softwareximasoftware.com HQ: South Jordan, UT, United StatesReported employees: 51-200 | South Jordan, UT, United States | 51-200 | Exact match | 46 contacts → |
“Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Telstratserenova.com HQ: Allen, TX, United StatesReported employees: 51-200 | Allen, TX, United States | 51-200 | Exact match | 46 contacts → |
“Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Sound Communicationssoundcommunications.com HQ: Grove City, OH, United StatesReported employees: 11-50 | Grove City, OH, United States | 11-50 | Exact match | 41 contacts → |
“At Sound Communications, our mission is to protect the assets your business can't do without: your property, your customers, and your employees.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Intelemedia Communicationsintelemedia.com HQ: Plano, TX, United StatesReported employees: 51-200 | Plano, TX, United States | 51-200 | Exact match | 34 contacts → |
“Since 1993, Intelemedia has developed sophisticated telephony and database solutions that transform how organizations more effectively manage call handling and caller experiences…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | Castel Communications LLCcastel.com HQ: Buffalo, NY, United StatesReported employees: 11-50 | Buffalo, NY, United States | 11-50 | Exact match | 34 contacts → |
“Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices built on actionable data.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Inova Solutionsinovasolutions.com HQ: Charlottesville, VA, United StatesReported employees: 51-200 | Charlottesville, VA, United States | 51-200 | Exact match | 33 contacts → |
“Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HEARhear.ai HQ: New York, United StatesReported employees: 11-50 | New York, United States | 11-50 | Exact match | 28 contacts → |
“Hear is an AI-powered conversation intelligence platform designed for contact center managers.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Call Center Resources LLCcallcenterr.com HQ: Superior, WI, United StatesReported employees: 51-200 | Superior, WI, United States | 51-200 | Exact match | 24 contacts → |
“Company Overview: Founded in 2004, DCC / CCR is a 200-seat call center located in Superior, Wisconsin sitting right across the bay from Duluth, Minnesota on Lake Superior.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Rizepointrizepoint.com HQ: Salt Lake City, UT, United StatesReported employees: 11-50 | Salt Lake City, UT, United States | 11-50 | Exact match | 24 contacts → |
“For over 25 years, we’ve worked hard to help companies keep their brand promises.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 172 company matches
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Contact center quality management software companies: dataset insights
September 27, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
172 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 172 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 27, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for contact center quality management software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center quality management software companies did RevenueBase find based in the United States?
The saved snapshot records 172 matching company records, 5,364 tracked contacts and 1,449 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 27, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Contact center quality management software companies by geography
Cite this list
RevenueBase Data Team. Top 25 contact center quality management software companies based in the United States. Snapshot: September 27, 2026. https://revenuebase.ai/companies/contact-center-quality-management-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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