Company lists · Data refreshed September 2026
Top 25 Contact center quality management software companies worldwide
RevenueBase identified 738 contact center quality management software companies worldwide as of September 2026 and tracks 16,738 professional contacts across them, including 3,531 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.
This list covers contact center quality management software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for contact center quality management software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center quality management software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 878 contacts → | ||||
Indirect evidence “Decades of expertise distilled into innovative workforce tools.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 518 contacts → | ||||
Strong evidence “Elevēo is a Workforce Optimization software provider delivering simplified yet advanced solutions to solve complex contact center problems.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 478 contacts → | ||||
Strong evidence “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 467 contacts → | ||||
Indirect evidence “WyzMindz Solutions Pvt.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 330 contacts → | ||||
Strong evidence “Diseñamos estrategias a medida y nos destacamos por ofrecer calidad, flexibilidad y eficiencia en nuestros servicios de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 281 contacts → | ||||
Indirect evidence “With today’s informed and interconnected consumers, businesses must go the extra mile to ensure the utmost level of customer service from their employees.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 256 contacts → | ||||
Indirect evidence “Somos una compañía tecnológica global especializada en la transformación de procesos de negocio mediante IA, con una fuerte presencia en España y Latinoamérica.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 231 contacts → | ||||
Indirect evidence “ASC turns communication into trust.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 206 contacts → | ||||
Indirect evidence “Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 201 contacts → | ||||
Indirect evidence “At Eckoh, we are dedicated to making the world secure, ensuring that everyone can trust brands and engage without risk.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 192 contacts → | ||||
Strong evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 161 contacts → | ||||
Strong evidence “J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 157 contacts → | ||||
Strong evidence “Somos un contact center especializado en gestión, venta y atención al cliente.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 155 contacts → | ||||
Strong evidence “BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 149 contacts → | ||||
Partial evidence “Callpoint bietet Schweizer Call Center Services in den Bereichen Customer Service, Pikettdienst, Helpdesk und Telemarketing an – vor allem für grössere Unternehmen.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 120 contacts → | ||||
Strong evidence “NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 118 contacts → | ||||
Strong evidence “Compañía creada en 1995 especializada en el Desarrollo, Instalación, Mantenimiento y Evolución de Soluciones para Contact Centers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 117 contacts → | ||||
Indirect evidence “ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 116 contacts → | ||||
Strong evidence “Transforming Contact Centers with Real-Time Intelligence Founded in 1993, QPC has spent over three decades at the forefront of contact center innovation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 111 contacts → | ||||
Indirect evidence “We were born from the need to transform the world!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 111 contacts → | ||||
Indirect evidence “İleri düzey satış stratejileri, memnuniyet ve anket hizmetleri, denetim aramaları, hizmet odaklı özel çalışmaları ile sektörde adından söz ettiren Pozitif Kurumsal A.Ş, alt…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 101 contacts → | ||||
Strong evidence “Nuxiba has over 25 years of experience in engineering software for improving the operation of hundreds of contact centers around the world.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 89 contacts → | ||||
Indirect evidence “Voxtron Middle East (VME), based in Dubai, U.A.E, has regional presence across Qatar, Oman and India.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 88 contacts → | ||||
Indirect evidence “Our approach has been specifically designed with operational delivery in mind.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 83 contacts → | ||||
Indirect evidence “Everybody likes great service.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center quality management software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center quality management software companies.
- Partial evidence
- Its own public description names part of contact center quality management software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center quality management software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 738 contact center quality management software companies worldwide
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Contact center quality management software companies worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center quality management software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for contact center quality management software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “contact center quality management software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center quality management software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center quality management software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 3,531 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contact center quality management software companies by location
5 lists · largest firstEvery Contact center quality management software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Contact center quality management software companies based in the United States172
- Contact center quality management software companies based in Brazil42
- Contact center quality management software companies based in the United Kingdom42
- Contact center quality management software companies based in India40
- Contact center quality management software companies based in France28
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center quality management software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center quality management software companies are there worldwide?
RevenueBase identified 738 contact center quality management software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Aspect Software, headquartered in Boulder, tops this list with the largest team on record.
Which country has the most contact center quality management software companies?
The United States leads with 172 companies, followed by Brazil (42) and the United Kingdom (42). Every contact center quality management software companies list by country and city is linked on this page.
Which city has the most contact center quality management software companies?
Sao Paulo leads with 18 headquartered companies, followed by London (12) and Atlanta (11).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,531 verified decision-maker contacts tracked across these 738 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.