Company lists · Data refreshed October 2026

Top 25 Contact center management software companies based in the United States

RevenueBase identified 837 company matches for contact center management software companies associated with the United States as of October 2026 and tracks 90,365 professional contacts across them, including 19,583 with verified work emails. Atlanta is the largest hub.

This list covers company matches for contact center management software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built
837Companies
90,365Contacts tracked
19,583Verified emails
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The 25 largest contact center management software companies based in the United States

Ranked by team size
Top 25 of 837 company matches for contact center management software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Oct 19, 20261,001-5,0007,209 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2Exact matchBelmont, CA, United StatesHQ recorded Oct 19, 20265,001-10,0006,655 contacts →

Exact match

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3Exact matchBloomington, IL, United StatesHQ recorded Oct 19, 202610001+6,507 contacts →

Exact match

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4Exact matchNorcross, GA, United StatesHQ recorded Oct 19, 202610001+5,062 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5Exact matchDallas, TX, United StatesHQ recorded Oct 19, 20265,001-10,0004,646 contacts →

Exact match

“With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6Exact matchMelville, NY, United StatesHQ recorded Oct 19, 20265,001-10,0003,983 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7Exact matchDallas, TX, United StatesHQ recorded Oct 19, 20261,001-5,0003,352 contacts →

Exact match

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8Exact matchNacogdoches, TX, United StatesHQ recorded Oct 19, 20261,001-5,0002,974 contacts →

Exact match

“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9Exact matchSan Ramon, CA, United StatesHQ recorded Oct 19, 20261,001-5,0002,764 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10Exact matchCampbell, CA, United StatesHQ recorded Oct 19, 20261,001-5,0002,493 contacts →

Exact match

“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11Exact matchAkron, OH, United StatesHQ recorded Oct 19, 20261,001-5,0001,902 contacts →

Exact match

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12Exact matchMahwah, NJ, United StatesHQ recorded Oct 19, 20261,001-5,0001,606 contacts →

Exact match

“DialAmerica is now Aucera.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13Exact matchCincinnati, OH, United StatesHQ recorded Oct 19, 20261,001-5,0001,566 contacts →

Exact match

“At RDI, we believe in winning smart by providing customized, strategic solutions to our clients.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14Exact matchIowa City, GA, United StatesHQ recorded Oct 19, 20265,001-10,0001,020 contacts →

Exact match

“MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15Exact matchHorsham, PA, United StatesHQ recorded Oct 19, 2026501-1,000926 contacts →

Exact match

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16Exact matchBoulder, CO, United StatesHQ recorded Oct 19, 20261,001-5,000914 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17Exact matchHillsboro, OR, United StatesHQ recorded Oct 19, 2026501-1,000876 contacts →

Exact match

“MTI is a technology innovator working to enhance customer interactions with major brands across the globe.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18Exact matchSandy, UT, United StatesHQ recorded Oct 19, 20261,001-5,000868 contacts →

Exact match

“ClearSource at its core is a customer experience company.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19Exact matchBellevue, WA, United StatesHQ recorded Oct 19, 2026501-1,000855 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20Exact matchRoy, UT, United StatesHQ recorded Oct 19, 20261,001-5,000847 contacts →

Exact match

“Focus was founded in 1995.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21Exact matchChicago, IL, United StatesHQ recorded Oct 19, 2026n/a615 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22Exact matchSalisbury, NC, United StatesHQ recorded Oct 19, 2026501-1,000600 contacts →

Exact match

“We are customer service experts.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23Exact matchBristol, CT, United StatesHQ recorded Oct 19, 20261,001-5,000557 contacts →

Exact match

“American Customer Care specializes in providing individualized contact with your customers.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24Exact matchColumbus, OH, United StatesHQ recorded Oct 19, 20261,001-5,000529 contacts →

Exact match

“ContactUs Communications is a U.S.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25Exact matchHenderson, NV, United StatesHQ recorded Oct 19, 2026201-500499 contacts →

Exact match

“With over 20 years of operational experience in the contact center BPO space, AGR has solidified its position as a dedicated partner, consistently delivering exceptional service…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

Showing 25 of 837 contact center management software companies based in the United States

See the full list, filter by size, metro and specialty, and access 19,583 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center management software companies based in the United States at a glance

As of Oct 19, 2026
21.7%Verified-email coverage
108.0Average contacts per company
11-50Median size (employees)
3.2%Largest-city concentration · Atlanta
Oct 19, 2026Page data refreshed

Companies by employee count

1-10
196
11-50
273
51-200
200
201-500
71
501-1,000
41
1,001-5,000
43
5,001-10,000
8
10001+
5

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 837 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “contact center management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 19,583 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center management software companies are there based in the United States?

RevenueBase identified 837 company matches for contact center management software companies associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center management software companies?

Atlanta leads with 27 company records, followed by New York (25) and San Francisco (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 19,583 professional contacts with verified work emails tracked across these 837 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.