Company lists · Data refreshed October 2026

Top 25 Contact center management software companies worldwide

Name: Contact center management software companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Oct 19, 2026 4,579 companies tracked

RevenueBase identified 4,579 company matches for contact center management software companies worldwide as of October 2026 and tracks 301,576 professional contacts across them, including 46,783 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers company matches for contact center management software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026. Country and city lists for contact center management software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built

4,579Companies

301,576Contacts tracked

46,783Verified emails

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The 25 largest contact center management software companies worldwide

Ranked by team size

Top 25 of 4,579 company matches for contact center management software companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	AEC	Exact match	Belo Horizonte, BrazilHQ recorded Oct 19, 2026	10001+	21,856 contacts →
	Exact match “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2	Startek	Exact match	Denver, United StatesHQ recorded Oct 19, 2026	10001+	15,873 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3	Freshworks	Exact match	San Mateo, CA, United StatesHQ recorded Oct 19, 2026	1,001-5,000	7,209 contacts →
	Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4	Turkcell Global Bilgi	Exact match	Beyoglu, TürkiyeHQ recorded Oct 19, 2026	10001+	6,674 contacts →
	Exact match “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5	Ringcentral	Exact match	Belmont, CA, United StatesHQ recorded Oct 19, 2026	5,001-10,000	6,655 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6	Afni, INC	Exact match	Bloomington, IL, United StatesHQ recorded Oct 19, 2026	10001+	6,507 contacts →
	Exact match “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Oct 19, 2026	10001+	5,062 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8	Continuum Global Solutions	Exact match	Dallas, TX, United StatesHQ recorded Oct 19, 2026	5,001-10,000	4,646 contacts →
	Exact match “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9	Vikstar Contact Center	Exact match	Sao Paulo, BrazilHQ recorded Oct 19, 2026	10001+	4,249 contacts →
	Exact match “Vikstar is one of the biggest contact centers of Brazil.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10	GSS Global Sales Solutions	Exact match	Madrid, SpainHQ recorded Oct 19, 2026	10001+	4,228 contacts →
	Exact match “is a tech company specialized in providing, and for.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11	Sercom	Exact match	Taboão Da Serra, BrazilHQ recorded Oct 19, 2026	5,001-10,000	4,099 contacts →
	Exact match “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12	Verint	Exact match	Melville, NY, United StatesHQ recorded Oct 19, 2026	5,001-10,000	3,983 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13	TMKT	Exact match	Poa, BrazilHQ recorded Oct 19, 2026	5,001-10,000	3,636 contacts →
	Exact match “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14	Quantrics Enterprises INC	Exact match	Taytay, PhilippinesHQ recorded Oct 19, 2026	5,001-10,000	3,528 contacts →
	Exact match “In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15	Telvista	Exact match	Dallas, TX, United StatesHQ recorded Oct 19, 2026	1,001-5,000	3,352 contacts →
	Exact match “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16	Extensya	Exact match	Amman, JordanHQ recorded Oct 19, 2026	1,001-5,000	3,308 contacts →
	Exact match “Extensya is a company that primarily specializes in contact management solutions and business process outsourcing services, with a network of fully equipped contact centers in…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17	VGX Contact Center	Exact match	Montes Claros, BrazilHQ recorded Oct 19, 2026	1,001-5,000	3,110 contacts →
	Exact match “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Oct 19, 2026	1,001-5,000	2,974 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Oct 19, 2026	1,001-5,000	2,764 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20	TEL Contact Center	Exact match	Salvador, BrazilHQ recorded Oct 19, 2026	10001+	2,762 contacts →
	Exact match “Entre as 7 principais empresas de Gestão do Relacionamento com Cliente (CRM) do Brasil, há 30 anos a Tel inova no desenvolvimento de soluções customizadas, de alto valor, com um…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21	Grupo Provider	Exact match	Recife, BrazilHQ recorded Oct 19, 2026	1,001-5,000	2,694 contacts →
	Exact match “O Grupo Provider é uma companhia de excelência que atua no Brasil e no Exterior, desenvolvendo soluções inovadoras em produtos e serviços de gestão e operação de Call Center…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22	8x8	Exact match	Campbell, CA, United StatesHQ recorded Oct 19, 2026	1,001-5,000	2,493 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23	Contax S.A	Exact match	Sao Paulo, BrazilHQ recorded Oct 19, 2026	10001+	2,443 contacts →
	Exact match “Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24	CAT Technologies Argentina	Exact match	Buenos Aires, ArgentinaHQ recorded Oct 19, 2026	1,001-5,000	2,354 contacts →
	Exact match “Somos la compañía líder en Servicios Next Gen de Contact Center, Business Process Outsourcing (BPO) y Customer Experience (CX).” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25	Vemsertahto	Exact match	Goiania, BrazilHQ recorded Oct 19, 2026	5,001-10,000	2,326 contacts →
	Exact match “Somos a Tahto, uma empresa referência em soluções de CX e BPO.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “contact center management software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 4,579 contact center management software companies worldwide

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Contact center management software companies worldwide at a glance

As of Oct 19, 2026

15.5%Verified-email coverage

65.9Average contacts per company

11-50Median size (employees)

2.5%Largest-city concentration · Sao Paulo

Oct 19, 2026Page data refreshed

Companies by employee count

1-10

1,160

11-50

1,655

51-200

1,013

201-500

338

501-1,000

161

1,001-5,000

188

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for contact center management software companies are linked below.
What qualifies: Company records worldwide whose business descriptions match “contact center management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 46,783 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center management software companies by location

35 lists · largest first

Every Contact center management software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center management software companies are there worldwide?

RevenueBase identified 4,579 company matches for contact center management software companies worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

AEC tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most contact center management software companies?

The United States leads with 837 companies, followed by Brazil (311) and India (298). Every contact center management software companies list by country and city is linked on this page.

Which city has the most contact center management software companies?

Sao Paulo leads with 116 company records, followed by London (50) and Madrid (33).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 46,783 professional contacts with verified work emails tracked across these 4,579 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.