Company lists · Data verified August 2026

Top 25 Contact center companies based in South Africa

Name: Contact center companies based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Verified Aug 28, 2026 117 companies tracked

There are 117 contact center companies headquartered in South Africa (RevenueBase, August 2026). RevenueBase tracks 7,889 professional contacts across them, including 1,008 with verified work emails and 84 with mobile numbers. Cape Town is the largest hub.

This list covers contact center companies headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Data current as of August 28, 2026.

117Companies

7,889Contacts tracked

1,008Verified emails

84Mobile numbers

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The 25 largest contact center companies based in South Africa

Ranked by team size

Top 25 of 117 contact center companies based in South Africa, ranked by team size, largest first. Data verified Aug 28, 2026. Click a count to unlock that company's people.
#	Company	HQ	Employees	Contacts	Verified emails
1	Outworx Contact Centre	Durban	1,001-5,000	1,448	300
2	Talksure	Umhlanga Durban	501-1,000	717	86
3	Custom Connect	Durban	1,001-5,000	545	85
4	Callforce Outsourcing Specialists	Johannesburg	1,001-5,000	543	6
5	Capita South Africa	Cape Town	1,001-5,000	459	74
6	Synergy Contact Centre	Ethekwini	1,001-5,000	434	48
7	UDM International PTY LTD	Cresta	201-500	416	46
8	13ten	Durban	501-1,000	281	1
9	Mango5	Cape Town	201-500	272	58
10	Bespoke International	Durban	5,001-10,000	214	16
11	Smollan Financial Services	Johannesburg	501-1,000	170	52
12	Intellibpo	Johannesburg	501-1,000	162	25
13	Tchgroup The Consumer Helpline	Umhlanga Durban	201-500	99	22
14	CXI	Cape Town	201-500	98	35
15	Connect IQ PTY LTD	Block B	51-200	87	10
16	Call LAB BPO	Wynberg	201-500	84	3
17	Ec3 South Africa	Durban	201-500	82	1
18	Tforge	Midrand	51-200	53	28
19	ELS Customer Experience	Johannesburg	201-500	37	11
20	Coracall	Umhlanga Rocks Durban	201-500	35	1
21	Nextcall SA	Sandton	51-200	29	1
22	Connect WAS Pivotal Data	Midrand	51-200	26	16
23	Omnichannel Communications PTY LTD	Johannesburg	51-200	24	6
24	Taskflow	Pretoria	51-200	21	14
25	Interactive Solutions SA	Mount Edgecombe Durban Kzn	51-200	17	3

Showing 25 of 117 contact center companies based in South Africa

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Contact center companies based in South Africa at a glance

As of Aug 28, 2026

51-200Median size (employees)

Cape TownLargest hub · 27 HQs

84Contacts with mobile numbers

4Emails re-verified in last 30 days

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Contact center companies by metro

Metro	Companies
Contact center companies in Cape Town	27
Contact center companies in Johannesburg	19
Contact center companies in Durban	18
Contact center companies in Randburg	6
Contact center companies in Midrand	5
Contact center companies in Pretoria	5
Contact center companies in Mount Edgecombe	3
Contact center companies in Umhlanga Durban	3

How this list was built

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
Inclusion: Companies whose own business descriptions match “contact center companies”, with match quality audited by blind human judging, and headquartered in South Africa.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Contact records re-verify on a rolling cadence; 4 contacts on this list were re-verified in the last 30 days.
Refresh: Lists are refreshed periodically as the underlying company graph is re-verified. Last verified Aug 28, 2026.

Frequently asked

How many contact center companies are there based in South Africa?

There are 117 contact center companies headquartered in South Africa as of August 2026 (RevenueBase).

What is the largest company on this list?

Outworx Contact Centre, headquartered in Durban, tops this list with the largest team on record.

Which city has the most contact center companies?

Cape Town leads with 27 headquartered companies, followed by Johannesburg (19) and Durban (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,008 verified decision-maker contacts tracked across these 117 companies.

How current is this list?

The list is refreshed periodically as the underlying company graph is re-verified. It was last verified on August 28, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.