Company lists · Data refreshed September 2026

Top 25 Contact center companies based in Canada

RevenueBase identified 185 contact center companies headquartered in Canada as of September 2026 and tracks 6,607 professional contacts across them, including 682 with verified work emails and 325 with mobile numbers. Toronto is the largest hub.

This list covers contact center companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
185Companies
6,607Contacts tracked
682Verified emails
325Mobile numbers
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The 25 largest contact center companies based in Canada

Ranked by team size
Top 25 of 185 contact center companies based in Canada, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact center companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceTrois-Rivieres, QC, Canada501-1,000584 contacts →

Strong evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidenceHalifax, NS, Canada501-1,000370 contacts →

Strong evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 1, 2026
3Strong evidenceMontreal, QC, Canada501-1,000302 contacts →

Strong evidence

“Optima Communications International (OCI) is a Canadian contact center outsourcing provider specializing in regulated and complex industries, including utilities, financial…”

Source: RevenueBase Database · checked Sep 1, 2026
4Partial evidenceMontreal, QC, Canada201-500244 contacts →

Partial evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 1, 2026
5Indirect evidenceToronto, ON, Canada501-1,000206 contacts →

Indirect evidence

“Incorporated in Ontario, Canada, Zedd Customer Solutions Inc.”

Source: RevenueBase Database · checked Sep 1, 2026
6Strong evidenceToronto, ON, Canada201-500201 contacts →

Strong evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 1, 2026
7Partial evidenceSydney, NS, Canada1,001-5,000185 contacts →

Partial evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 1, 2026
8Indirect evidenceToronto, ON, Canada51-200146 contacts →

Indirect evidence

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceEdmonton, AB, Canada201-500111 contacts →

Indirect evidence

“AnswerPlus is a leading 24/7 telephone answering service trusted by 2,500+ amazing clients.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceMarkham, ON, Canada51-200100 contacts →

Strong evidence

“ComputerTalk's ice is a native Microsoft Teams contact center solution.”

Source: RevenueBase Database · checked Sep 1, 2026
11Strong evidenceRothesay, NB, Canada51-20082 contacts →

Strong evidence

“Tech-Enabled Outsourcing Experts for Your Contact Center Needs Premier NX (formerly Stafford Communications) provides world-class contact center outsourcing services globally…”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceCalgary, AB, Canada201-50078 contacts →

Strong evidence

“We design, build and operate the worlds best contact centre experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceToronto, ON, Canada51-20065 contacts →

Indirect evidence

“At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceCalgary, AB, Canada201-50057 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 1, 2026
15Partial evidenceToronto, ON, Canada501-1,00051 contacts →

Partial evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 1, 2026
16Indirect evidenceFredericton, NB, Canada51-20047 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceLaval, QC, Canada51-20047 contacts →

Indirect evidence

“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceMontreal, QC, Canada51-20041 contacts →

Indirect evidence

“i24 Call Management Solutions est une entreprise canadienne spécialisée en gestion d’appels et en services à la clientèle pour des clients partout au Canada.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceLaval, QC, Canada51-20037 contacts →

Indirect evidence

“Group Elite Communications Inc.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceCanada1,001-5,00028 contacts →

Indirect evidence

“Spécialiste de la Relation clients.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceBrantford, ON, Canada51-20027 contacts →

Indirect evidence

“Welcome to Extend Communications Inc.”

Source: RevenueBase Database · checked Sep 1, 2026
22Strong evidenceStratford, ON, Canada51-20025 contacts →

Strong evidence

“UPLevel is a medium-sized business with multiple contact centres providing customer care, financial care, and business process outsourcing solutions in North America and beyond.”

Source: RevenueBase Database · checked Sep 1, 2026
23Indirect evidenceSherbrooke, QC, Canada51-20024 contacts →

Indirect evidence

“At Fino, we make sure your customers are happy by understanding their needs and delivering high-quality customer service.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceBoucherville, QC, Canada51-20024 contacts →

Indirect evidence

“Telmatik provides various call management and outsourcing services to businesses from different industries, including agriculture, energy, health, real estate, services and IT.”

Source: RevenueBase Database · checked Sep 1, 2026
25Partial evidenceHalifax, NS, Canada51-20024 contacts →

Partial evidence

“Bilingual Call Center and Telephone Answering Services for Canada and the United States Answer 365 is one of very few Canadian call centers that have been in business for over 60…”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 185 contact center companies based in Canada

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Contact center companies based in Canada at a glance

As of Sep 1, 2026
10.3%Verified-email coverage
4.9%Mobile-number coverage
35.7Average contacts per company
51-200Median size (employees)
17.8%Largest-city concentration · Toronto
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
31
11-50
60
51-200
58
201-500
12
501-1,000
13
1,001-5,000
8
10001+
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “contact center companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 682 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center companies are there based in Canada?

RevenueBase identified 185 contact center companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Trois-Rivieres, tops this list with the largest team on record.

Which city has the most contact center companies?

Toronto leads with 33 headquartered companies, followed by Montreal (22) and Calgary (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 682 verified decision-maker contacts tracked across these 185 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.