Company lists · Data refreshed September 2026
Top 18 Contact center automation services based in Switzerland
RevenueBase identified 27 contact center automation services headquartered in Switzerland as of September 2026 and tracks 1,014 professional contacts across them, including 371 with verified work emails. Bern is the largest hub.
This list covers contact center automation services headquartered in Switzerland, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 18 largest contact center automation services based in Switzerland
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 203 contacts → | ||||
Partial evidence “Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber.)*CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 149 contacts → | ||||
Partial evidence “Callpoint bietet Schweizer Call Center Services in den Bereichen Customer Service, Pikettdienst, Helpdesk und Telemarketing an – vor allem für grössere Unternehmen.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 135 contacts → | ||||
Strong evidence “Bucher + Suter works across contact center, CRM, AI and operations to ensure the entire service ecosystem performs as one connected system.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 92 contacts → | ||||
Indirect evidence “Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 88 contacts → | ||||
Indirect evidence “DialogWorld gestaltet moderne Customer Experience für Unternehmen in der Schweiz.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 87 contacts → | ||||
Indirect evidence “Founded in 1985, Digicall has more than 40 years of experience.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 45 contacts → | ||||
Indirect evidence “After the ideal hold time, the Intelligent Callback Software gives callers options to avoid abandonment or redialing, and uses behavioral science and data analytics to help…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 26 contacts → | ||||
Indirect evidence “Dtech Software & Technologies target superior customer experience, reduce risk and cost, and as a result of improved customer profitability, allows companies to engage with each…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 21 contacts → | ||||
Partial evidence “PROFI CONTACT - KUNDENKONTAKT, SERVICES + TECHNOLOGIE – ALLES AUS EINER HAND Die persönliche Bearbeitung der Kunden mittels verschiedenen Kanälen.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 21 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 17 contacts → | ||||
Partial evidence “Mavericx.ch | Customer Experience | Cutting-edge Experience | Cloud Experience #CX #CRM #Marketing #CDP #DMP #Salesforce #Automation #BPM #ProcessMining #Celonis #RPA #UiPath #AI…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 12 contacts → | ||||
Strong evidence “Wir sind Ihr kompetenter Partner für Individualentwicklungen, Projektmanagement, Systemmanagement, Consulting, Engineering und Managed Services im Contact Center und Voice Umfeld.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 8 contacts → | ||||
Indirect evidence “Keep Customers Coming Back Building stronger customer relationships, improving retention, and guiding customers to the right purchase has never been easier.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 8 contacts → | ||||
Indirect evidence “Als kleine, feine Agentur für Telemarketing unterstützen wir den Kundendienst unserer Kunden mit unseren eigenen Telefonagent*innen oder mit dem Einsatz eines speziellen AVA…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 4 contacts → | ||||
Partial evidence “Since 2004, Loway develops complete, reliable, customizable call center software solutions for the Asterisk PBX, Swiss made.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 3 contacts → | ||||
Indirect evidence “Der moderne Schweizer Telefonservice mit Sitz in Baar im Kanton Zug.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 2 contacts → | ||||
Partial evidence “Dialutions steht für Lösungen zur Automatisierung des Kundendialogs.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1 contacts → | ||||
Strong evidence “Der Multimedia Contact Center Hersteller WBe AG realisiert seit 1992 für den globalen Telekommunikationsmarkt Business Intelligence Plattformen, die den unterschiedlichen…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center automation services. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center automation services.
- Partial evidence
- Its own public description names part of contact center automation services, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center automation services. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 18 of 27 contact center automation services based in Switzerland
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Contact center automation services based in Switzerland at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Switzerland, so it is reported there. Company counts and contact totals on this page are exact for Switzerland, over 27 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center automation services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Switzerland whose own description of what they do matches “contact center automation services”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center automation services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center automation services, and records with no verified work email. Companies headquartered outside Switzerland are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 371 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center automation services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center automation services are there based in Switzerland?
RevenueBase identified 27 contact center automation services headquartered in Switzerland as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Expertflow, headquartered in Bern, tops this list with the largest team on record.
Which city has the most contact center automation services?
Bern leads with 3 headquartered companies, followed by Baar (2) and Basel (2).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 371 verified decision-maker contacts tracked across these 27 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
Ready to reach these companies? Verified emails and direct dials for all 27 contact center automation services based in Switzerland. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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