Company lists · Data refreshed September 2026

Top 12 Contact center automation services based in Melbourne, Australia

RevenueBase identified 26 company matches for contact center automation services associated with Melbourne, Australia as of September 2026 and tracks 460 professional contacts across them, including 48 with verified work emails. Across Australia, Sydney is the largest hub for this category (28 companies); Melbourne follows with 26.

This list covers company matches for contact center automation services associated with Melbourne, Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
26Companies
460Contacts tracked
48Verified emails
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The 12 largest contact center automation services based in Melbourne, Australia

Ranked by team size
Top 12 of 26 company matches for contact center automation services based in Melbourne, Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261,001-5,000237 contacts →

Exact match

“OUR STORY In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer messaging.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5086 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5018 contacts →

Exact match

“Your teams already work in Microsoft Teams.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5011 contacts →

Exact match

“Positive Life Group is your trusted partner in lead generation and sales.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-106 contacts →

Exact match

“Cleverize.ai is Australia’s only high-tech AI call receptionist startup that delivers what large enterprises actually need: a true 99.9% SLA.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Virtual Customer Contact Centre Through our 100% virtual business processes, innovative technologies and virtual workforce experience, we offer clients a solution proven to…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-504 contacts →

Exact match

“About Binary Elements Smarter communication, seamless connectivity, and AI-driven automation-Binary Elements helps businesses never miss a customer, a call, or an opportunity.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-104 contacts →

Exact match

“Every call, support ticket, and check in contains signals for accelerating growth.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-102 contacts →

Exact match

“Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-101 contacts →

Exact match

“Established at the start of 2022 the company specializes in delivering Control Room / Contact Center consultancy services, including Control Room design, data analytics, staffing…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-101 contacts →

Exact match

“InProd Solutions is a software vendor focused on the contact center industry and serves as the Australian entity for Process Shepherd.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-101 contacts →

Exact match

“PlayChat is a Facebook Messenger Chatbot agency based out of Melbourne, Australia.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 12 of 26 contact center automation services based in Melbourne, Australia

See the full list, filter by size, metro and specialty, and access 48 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center automation services based in Melbourne, Australia at a glance

As of Sep 27, 2026
10.4%Verified-email coverage
17.7Average contacts per company
1-10Median size (employees)
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
17
11-50
7
51-200
1
1,001-5,000
1

Email recency for this list is measured across the whole Australia list rather than for Melbourne, so it is reported there. Company counts and contact totals on this page are exact for Melbourne, over 26 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Melbourne, Australia whose business descriptions match “contact center automation services” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 48 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center automation services by metro in Australia

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center automation services”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center automation services are there based in Melbourne, Australia?

RevenueBase identified 26 company matches for contact center automation services associated with Melbourne, Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

NEW Media Services PTY LTD tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in Australia has the most contact center automation services?

Sydney leads Australia with 28 company records, followed by Melbourne (26) and Brisbane (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 48 professional contacts with verified work emails tracked across these 26 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.