Company lists · Data refreshed September 2026

Top 25 Contact center automation services based in South Africa

RevenueBase identified 79 company matches for contact center automation services associated with South Africa as of September 2026 and tracks 3,477 professional contacts across them, including 643 with verified work emails. Johannesburg is the largest hub.

This list covers company matches for contact center automation services associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
79Companies
3,477Contacts tracked
643Verified emails
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The 25 largest contact center automation services based in South Africa

Ranked by team size
Top 25 of 79 company matches for contact center automation services based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South AfricaHQ recorded Sep 27, 20261,001-5,0001,453 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchCape Town, South AfricaHQ recorded Sep 27, 20261,001-5,000451 contacts →

Exact match

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchRandburg, South AfricaHQ recorded Sep 27, 2026201-500146 contacts →

Exact match

“iBridge Contact Solutions (Pty) Ltd.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchCape Town, South AfricaHQ recorded Sep 27, 202651-200101 contacts →

Exact match

“Telviva is a market leader in cloud-based communications and strives to enable better quality conversations for businesses through context-driven Unified Communications as a…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchEthekwini, South AfricaHQ recorded Sep 27, 202651-20088 contacts →

Exact match

“Our approach has been specifically designed with operational delivery in mind.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchWynberg, South AfricaHQ recorded Sep 27, 2026201-50083 contacts →

Exact match

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchDurban, South AfricaHQ recorded Sep 27, 2026201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchMidrand, South AfricaHQ recorded Sep 27, 202651-20051 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchMidrand, South AfricaHQ recorded Sep 27, 202611-5050 contacts →

Exact match

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchPinelands, South AfricaHQ recorded Sep 27, 202651-20036 contacts →

Exact match

“Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-5026 contacts →

Exact match

“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202651-20026 contacts →

Exact match

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchPretoria, South AfricaHQ recorded Sep 27, 202651-20022 contacts →

Exact match

“Every business wants to maximize sales and customer satisfaction levels.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchDurban, South AfricaHQ recorded Sep 27, 202651-20017 contacts →

Exact match

“Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-5014 contacts →

Exact match

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchNelson Mandela Bay, South AfricaHQ recorded Sep 27, 202611-5014 contacts →

Exact match

“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-5011 contacts →

Exact match

“Founded in 2025, Nineteen58 is building the future of work through technology that scales human connection.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchPretoria, South AfricaHQ recorded Sep 27, 202611-5010 contacts →

Exact match

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchCape Town, South AfricaHQ recorded Sep 27, 2026201-50010 contacts →

Exact match

“We help companies shift customer engagement from voice to digital to autonomous Leveraging innovation to provide Omni-channel & RPA to improve customer engagement”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchUmhlanga, South AfricaHQ recorded Sep 27, 20261-109 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchPretoria, South AfricaHQ recorded Sep 27, 202611-507 contacts →

Exact match

“Case Manager provides everything you need to achieve contact center excellence.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchBellville, South AfricaHQ recorded Sep 27, 202611-506 contacts →

Exact match

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Nimbus Group Global delivers next-generation contact center and analytics solutions that empower businesses to engage smarter, operate leaner, and grow faster.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchMidrand, South AfricaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 79 contact center automation services based in South Africa

See the full list, filter by size, metro and specialty, and access 643 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center automation services based in South Africa at a glance

As of Sep 27, 2026
18.5%Verified-email coverage
44.0Average contacts per company
11-50Median size (employees)
22.8%Largest-city concentration · Johannesburg
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
24
11-50
27
51-200
14
201-500
8
501-1,000
1
1,001-5,000
3
10001+
2

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 79 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “contact center automation services” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 643 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center automation services”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center automation services are there based in South Africa?

RevenueBase identified 79 company matches for contact center automation services associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center automation services?

Johannesburg leads with 18 company records, followed by Cape Town (11) and Durban (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 643 professional contacts with verified work emails tracked across these 79 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.